Ratings based on 257 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Fabulous Location

Posted Jan 18, 2017
Pros: The location was perfect.
The staff at this hotel were amazing! The location was perfect, close to the Opera House walking distance to many museums, cafes and the Hop on Hop off sightseeing bus.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Very spacious bathroom, comfortable bed.

Posted Jan 15, 2017
The hotel is conveniently located at Kartner strasse. If you are a fan of the casino, this hotel is for you! The casino is situated right opposite the hotel. The room is comfortable in winter. I like the spacious bathroom the most. Soaking in the hot tub after a cold day outside is heaven!
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ,USA

top location, top staff

Posted Jan 3, 2017
Special thanks to the staff of the Astoria, top experience from the day we arrived to the day we left. We enjoyed the 14 nights very much. Front desk fast, friendly and efficient. Rooms were cleaned daily with attention to details and always a smile. Room service, airport transportation, wake up call ....all done as requested, very reliable facility. The location doesnt get any better, altough the only downside was that the trucks started working very early in the morning and due to the location of our room was very noisy for a very long time. At least we got up earlier and enjoyed more of the many attractions so close to this facility. The adjustable radiator made us very comfortable at way below freezing outside temperatures. Last time we stayed at another Hotel belinging to AustrianTrand Hotels and had a similar excellent experience. Thank you for hosting another memorable vacation and making it a truly outstanding experience. Ron & Diane
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable stay if not for the weather.

Posted Dec 28, 2016
Centrally located in a major shopping area, next to the Opera House, walking distance to Kursalon Theater for those keen on classical shows and a street away from the famous Cafe Sacher. Be prepared with extra warm clothings if you come in Dec. Vienna is cold and was told it gets worse in Jan/Feb. Hotel is a very comfortable place with good size room, reliable wifi and very friendly and helpful reception and housekeeping team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Excellent location. Centre of the city.

Posted Dec 19, 2016
The hotel is in a fantastic location. Just off of the pedestrian mall, 3 minutes walk to the Opera house and other historic locations. The staff were very helpful and attentive. Room was spacious, even by US standards. The bathroom was huge for a hotel and spotless. The room decor is Empire, so if you're looking for contemporary, this isn't for you. Try the Austra Trend Europa.
Comment from Hotel Management
Dec 21, 2016 by MF, Hotel Management
Dear Guest, thank you very much for having chosen the Hotel Astoria for your stay in Vienna and for your kind feedback. I am very happy that you enjoyed your stay! I am looking forward to welcoming you back soon! Merry Christmas and a happy new year to you and your family! with kind regards Martina Fischelmayer, Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, Fl

Christmas in Vienna

Posted Dec 12, 2016
Pros: Location, location, location
We truly enjoyed our stay at this hotel. Fantastic location; easy to get around; good shopping and dining.
Comment from Hotel Management
Dec 21, 2016 by MF, Hotel Management
Dear Guest, thank you very much for your kind feedback! I am very happy that you enjoyed your stay and I am looking forward to welcoming you back soon. Merry Christmas and a happy new year! with kind regards Martina Fischelmayer, Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bourbonnais, United States of America

Nice hotel in the best location

Posted Dec 2, 2016
We enjoyed our stay at this centrally located hotel. Staff was very nice and always helpful. The lighting could've been better in bathroom, but all else was perfectly fine. Great choice.
Comment from Hotel Management
Dec 7, 2016 by MF, Hotel Management
Dear Denise, thank you very much for your great Feedback! I am very happy that you enjoyed your stay at Hotel Astoria. I am especially pleased that you emphasize our friendly staff, as we attach great importance to our high quality of service. I am looking forward to welcoming you back soon. with kind regards Martina Fischelmayer, Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic friendly staff

Posted Nov 29, 2016
Wonderful stay from start to finish. Would definitely go back
Comment from Hotel Management
Nov 30, 2016 by MF, Hotel Management
Dear guest, thank you very much for your feedback! I am very happy that you enjoyed your stay. See you soon! with kind regards Martina Fischelmayer, Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Fab hotel. Great staff. Really comfortable rooms.

Posted Nov 28, 2016
Pros: Comfy rooms. Location is super central with lots of great cafe's within walking distance!
Cons: Can't think of anything!
Location: Highly recommend the Mozart cafe, and the Sacher hotel cafe too - go have Sachertorte!!
I was a bit nervous that the hotel would feel cold and stiff. But the staff a super lovely and the hotel is very warm and welcoming and cosy. Rooms are very comfortable. Good quality linen. And when we asked for extra pillows and duvet - they were more than happy to provide.
Comment from Hotel Management
Nov 30, 2016 by MF, Hotel Management
Dear guest, thank you very much for your kind feedback and the stay at Hotel Astoria! I am very happy that you felt comfortable. We always try to make an unforgattebale stay for our guests. I am looking forward to welcoming you back soon. with kind regards Martina Fischelmayer, Assistnat Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Wonderful slice of history

Posted Oct 19, 2016
What a lovely hotel in the middle of the city centre. Loved the location right in town, close to all the historic buildings of Vienna. Beautifully kept hotel in keeping with the turn of the century style. From the elevator/lift, to the wraparound staircase, the door keys (no eectronic card swipes here).Bathroom was updated, the rain shower was luxurious. Comfortable beddings. I regretted only spending one night as we had to be up at 5 to catch our flight out. Would've loved to have spent another day here to really enjoy the ambience. We stayed in October so the lack of a/c was not an issue, as others have complained.