Nice beautifull Room without coffee machine
Posted Nov 8, 2016
Confu room, very quite hotel nearby the metro stop, very good Italian pizzeria at the corner with good pizza and not so expensive, close to the Prater and the beautiful park for running and walking, very safe .
Only complain about the front desk staff very rude and helpless
Comment from Hotel Management
Nov 10, 2016 by GM, Hotel Management
Thank you very much for your recent stay at our Austria Trend Hotel Messe Prater Wien as well as for you valuable feedback concerning your experiences.
First of all, I'm glad to read your tribute on the relaxing stay you have had here in our safe location with the possibility for sportive activities as well as on our comfortable rooms.
I'm very sorry to learn about your dissatisfaction with our service at the reception. We will use your valuable comment in order to enhance guest relation.
As I know all the staff very well I truly can assert, that all members are very friendly and happy to host in every situation. I'm really very sorry that you experienced and felt this differently.
Once more, thank you indeed for your important feedback and my sincere regards from Vienna.
Yours, Irmgard Kuhner-Beichtbuchner General Manager.