Ratings based on 1,790 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

a good hotel

Posted Sep 18, 2016
Pros: the breakfast and the front desk staff
Cons: the main elevator - but they were working on that when I was there - I'm sure its working great now
Location: this hotel is located right next to the University of Vienna, the historic city hall and parliament buildings - about 3 blocks to the subway station
This is a very good hotel to stay at in Vienna - the morning an daytime front desk staff are very helpful and speak very good English - the night time guy at the desk was confused and unhelpful The breakfast is really good - eggs, sausage, bacon, lots of breads and jams, lots of meats - cold cuts - and a cheese selection - lots of fruit and some veggie business going on too, and muesli etc. - a variety of fruits juices - or and of course coffee or tea The main elevator was under renovations while I was there - so everyone staying there at the time walked up and down the stairs a lot - good exercise - they did have the service elevator available which used rather than carrying the suitcase all the way up - other wise the stairs are actually a pleasant bit of exercise They did not give you a queen or king bed - just two singles pushed together - but since no one else was along to sleep in the bed with me it worked out this time The internet in the room did not work in the first room they put me in - so they very cheerfully gave me another room and went up to the new room with me and verified the internet worked in the new room with me - the staff is very helpful my initial room where the internet did not work was #401 - and when I was checking out there was another guest who was also telling the staff the internet did not work in his room - he had #101 - so I'm thinking there's a problem with that N01 corner of the building for internet Otherwise it really was a good hotel stay
4 out of 5
by A verified traveler from W Sussex

Posted Sep 17, 2016
Excellent value for money. Great location - Walking distance to all the must visit tourist sights. We had a great time in Vienna!
5 out of 5
by A verified traveler from Jerusalem

Great!

Posted Sep 4, 2016
Everything was just great! So nice and clean! Thank you for amazing stay....
Comment from Hotel Management
Sep 5, 2016 by Rathauspark Hotel, Hotel Management
Dear Nate, thank you very much for your positive Feedback about your stay at Austria Trend Hotel Rathauspark. We are happy to hear that you enjoyed your stay with us and hope to welcoming you again very soon. Kind regards from Vienna, Gudrun Trapl & the Rathauspark Team
5 out of 5
by A verified traveler

Great hotel next to the University of Vienna

Posted Sep 4, 2016
Pros: I loved the apples for free offered in the room and at the hotel hallways!
Location: It is on a walking distance from the heart of Vienna, and 3 min away from the University of Vienna. There is a U-bahn next to the hotel.
I stayed at this hotel for three wonderful nights. My room was tiny but spotless. Bed and pillows were perfect (i have never slept better in a hotel).
Comment from Hotel Management
Sep 5, 2016 by Rathauspark Hotel, Hotel Management
Dear Rea, thank you very much for your Feedback. We are glad to hear that you enjoyed your stay and especially liked our Location aswell as our rooms and special guest offers. It is our most important asset to satisfy our guests and fulfill their wishes and it is a big motivation for us if we succeed in what we love to do. We hope to welcome you in Vienna again soon - Kind regards, Gudrun Trapl, Hotel Manager & the Rathauspark Team
4 out of 5
by A verified traveler

Séjour Vienne

Posted Sep 3, 2016
Location: Visite du centre ville et monuments historiques.....
Emplacement pratique...Plein centre ville. Le parking est bien pratique.
Comment from Hotel Management
Sep 7, 2016 by Rathauspark Hotel, Hotel Management
Cher Client, merci beaucoup pour votre positive réaction. Nous espérons que bientôt nous accueillir à nouveau. Beaucoup de salutations de l'Hôtel Rathauspark, Gudrun Trapl, Hotel Manager & Team
5 out of 5
by A verified traveler from 愛知県

エグゼクティブルーム

Posted Sep 1, 2016
エグゼクティブルームに泊ましました。部屋は充分広く天井窓もあり、空が見えてとてもロマンチックでした。ベッドの寝心地もとてもよかったです。朝食ビュッフェも美味しかったです。1つ難点を言えば浴室がバスタブの中で体を洗うタイプのお部屋で、気をつけてシャワーを使ってもいつも洗面所をベタベタにしてしまいました。
5 out of 5
by A verified traveler from catania

albergo centrale e comodo

Posted Aug 30, 2016
Pros: va bene così mantenendo la qualità
Cons: il costo fisso della colazione la mattina un po' eccesivo
molto comodo per girare Vienna in libertà a due passi dalla metro , molto pulito ed organizzato lo consiglio a coppi ed famiglie con bambini
5 out of 5
by A verified traveler

Good. Close enough to walk to city. Quiet.

Posted Aug 29, 2016
The staff were very good. Vet close to city centre to walk. Liked the hotel it was perfect for me! Good parking- thank you!
Comment from Hotel Management
Sep 5, 2016 by Rathauspark Hotel, Hotel Management
Dear Guest, thank you very much for taking the time to give us your Feedback about your stay, We are hapy to hear that you liked our City Center Location aswell as our staff and guest Service. We would be happy to welcoming you again at Austria Trend Hotel Rathauspark soon. Kind regards, Gudrun Trapl, Hotel Manager & Team
2 out of 5
by A verified traveler from Marche

Hotel camera per tre persone piccolissima

Posted Aug 29, 2016
Hotel al primo piano senza ascensore, camera strettissima per tre persone.
Comment from Hotel Management
Aug 31, 2016 by Sonja, Hotel Management
Gentile Lucy, Grazie di aver scelto il nostro hotel per la Sua visita a Vienna. Siamo delusi che non abbiamo trovato il modo giusto per darvi bei giorni a Vienna. Il nostro hotel è un hotel tradizionale. Per questo le camere al primo piano sono senza ascensore, ma offriamo di aiutare con i bagali. Per le prossime vacanze a Vienna vi consigliamo di prenotare una camera della categoria Superior Executive o una Suite. Queste camere a piu grande. Tanti saluti da Vienna Sonja Wiener, Front Office Manager & lo staff del Rathauspark
5 out of 5
by A verified traveler from Canada

Bel hotel propre et bien situé.

Posted Aug 29, 2016
Nous avons bien aimé cet hotel. Le service à la réception était super !