Ratings based on 1,910 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from london

Good location but very basic.

Posted May 2, 2017
Hotel room and facilities were much more basic than expected for a 4 star hotel. No irons in room due to health and safety which I found unusual. Needs modernising and regrading to 3 star. Positive location in walking distance to main attractions.
Comment from Hotel Management
May 7, 2017 by Bettina , Hotel Management
Dear Katie, thank you for your feedback.We are grateful for every information and also sorry, you find your room and the offered facilities not as expected. Unfortunately the law postion in Austria for Hotels is very strict especially concerning the ironing in the room. We always try to find good options for our guest and organised a special rooom for ironing on the 3rd floor. We offer different room types and try to find the best decision for each guest. In any way we would appreciate to welcome you again in Vienna and with us. Kind regards, Bettina Nitsche, Quality Supervisor for the Team of Hotel Rathauspark
5 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

Nice location and kind good staff !

Posted May 2, 2017
First of all, location was so nice, I could get trams, buses, metro very easily. And very quiet safety. Staff are very nice and kind. I want to come back this hotel when I will come Vienna next time.
Comment from Hotel Management
May 5, 2017 by Bettina, Hotel Management
Dear Guest, many, many thanks for your time and the good feedback for us. We are very happy and proud of our Team and daily work. Hopefully we may welcome you with us again soon. Kindest regards from Vienna, Bettina Nitsche, Quality Supervisor, for the Team of Hotel Rathauspark,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 8, 2017
This is a fine hotel, very suitable for its location. The main problem is that the triple room was tiny, and really warm (air con not available yet). But the staff were very friendly and the little cafe services were great. We didn't spend too much time in the room - if we had, this would have been a problem.
Comment from Hotel Management
May 5, 2017 by Bettina, Hotel Management
Dear Guest, many thanks for your Information. We are very happy you liked your stay in Vienna and with us. All details are helpful to improve our service. We are already informed concerning the room situation for three guest and have made some changes to find a good solution. Maybe we have the chance to welcome you again with us. Best regards, Bettina Nitsche, Quality Supervisor, for the Team of Hotel Rathauspark
5 out of 5
Recommended
for Everyone
by A verified traveler from notttingham , UK

Austria trend recommended

Posted Mar 2, 2017
Beautiful hotel , wonderful staff great prices . Would definitely stay here again .
Comment from Hotel Management
Mar 14, 2017 by Bettina , Hotel Management
Dear Darryl, thank you for choosing our Hotel Rathauspark for your stay in Vienna. It was a great pleasure for us having you as our guest. However we hope to welcome you soon again as our guest and till then we wish you all the best! Kind regards from Vienna, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Nice hotel

Posted Mar 2, 2017
Close to subway station and beautiful ice rink in winter, beautiful rooms and friendly staff! Only disappointment was how expensive breakfast was, 16 euro compared to 10 at most places
Comment from Hotel Management
Mar 14, 2017 by Bettina, Hotel Management
Dear Sam & Emily, thank you for taking time sharing your experiences after your stay at our Hotel Rathauspark. We were delighted to read that you were absolutely satisfied with the location of the hotel with your room. We hope to welcome you soon again as our guest and wish you all the best! Kind regards from Vienna, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb hotel

Posted Feb 15, 2017
Very clean and friendly place , they really looked after us. Beautiful place very close to Vienna ice dream , like 5 mins away . Would definitely return wonderful time !
Comment from Hotel Management
Feb 21, 2017 by Bettina Nitsche, Quality Supervisor, Hotel Management
Dear Guest, thank you for your great review! We are glad that you enjoyed your stay in Vienna and take a lot of great impressions back home. We hope you will be our guest again during your next visit in Vienna! Kind regards, Bettina Nitsche, Quality Supervisor, for the team of Austria Trend Hotel Rathauspark
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Great hotel

Posted Feb 14, 2017
Very convenient for most attractions and near a metro station. Rooms good although we upgraded from a comfort room. Staff were pleasant and helpful and spoke english. Breakfast was ok, a little expensive at €16 but plenty of places around if you wanted to eat out. There are no leisure facilities at the hotel but for a long weekend it is ideal and very reasonable price.
Comment from Hotel Management
Feb 21, 2017 by Bettina Nitsche, Quality Supervisor, Hotel Management
Dear Bingo, many thanks for your positive comment on the internet! We are pleased to hear, that you enjoyed your stay in Vienna as well as the location, very close to all interesting spots in the city-centre of Vienna. It is very good to know, you will stay with us again and we are looking forward to welcoming you soon in Vienna. Truly yours, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark
5 out of 5
by Jana

Really nice hotel, good location and price

Posted Jan 31, 2017 on Hotels
Hotel was really nice, clean, relatively quiet. Location really nice.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Dear Jana, thank you for your stay in our hotel and your time to write this nice feedback! We are grateful, you shared your positive impressions during your stay with us and also liked our location close to the city centre. We would be glad to welcome you again in the future and remain, with best regards, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Vienna

Posted Jan 29, 2017
Great location, will stay there again as thinking of going back to Vienna in the summer.
Comment from Hotel Management
Feb 21, 2017 by Julia Frey, Administrative Assistant, Hotel Management
Dear Guest, many thanks for your feedback for Austria Trend Hotel Rathauspark! We are glad that you enjoyed your stay in Vienna and your impressions was good. If you want to stay again in our Hotel, just ask us directly. We are looking Forward to welcoming you soon in our hotel. Kind regards, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark
3 out of 5
by A verified traveler from London

Good Central Location

Posted Jan 9, 2017
Didn't find All the staff that friendly to be Honest which is very off putting in a hotel. But worse than that Our so called double room was only a Single in my opinion as one of us had to crawl in over the other person as it was up against the wall, most disappointing and very difficult as we both suffer with bad knees!!!! But for a Plus it's Location was Great easy to walk into the hub of life!!! not more than10 minutes