Ratings based on 1,766 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 22, 2016
Pros: The convenience and attentive, responsible staff.
Location: Right next door to Vienna University. Easy access to Trams, good cafes and restaurants, historical museums.
Comfortable ... The staff was attentive and responsible.
5 out of 5
by A verified traveler from Halifax, Nova Scotia, Canada

Nice Hotel Close to Rathaus

Posted Jul 16, 2016
Friendly and helpful staff, great air-conditioning, spacious room, close to Rathaus and other sites within walking distance. Great hotel for price. Use metros; they are so easy to figure out and just around the corner from the hotel.
4 out of 5
by A verified traveler from Mexico

Comentarios del hotel

Posted Jul 8, 2016
Cons: No tienen estacionamiento, así que debe uno dejar el carro afuera pagando por el estacionamiento de las 8:00 a las 20.00 hrs
Excelente ubicación del hotel, que cuenta con habitaciones limpias y agradables, buena atención de su personal.
Comment from Hotel Management
Jul 18, 2016 by Domenic Baczak, Hotel Management
Estimado Arturo, muchas gracias por su tiempo de escribir un comentario. Nos alegramos mucho, que ha elegido el Austria Trend Hotel RATHAUSPARK por su ubicación. Sabiendo que el personal fue siempre amable y atento nos confirma otra vez más que siempre tratamos de mejorar nuestra calidad como también en el servicio de la limpieza y ya nos alegramos por su próxima visita. Saludos desde Viena Domenic Baczak Frontoffice
5 out of 5
by A verified traveler

Nice Hotel Close To Tourist Area

Posted Jul 7, 2016
We spent 3 nights at the Austria Trend Hotel Rathauspark and really enjoyed our stay. It's within a 15 minute walk of many of the main tourist attractions in Vienna, our room was a reasonable size and the staff were really friendly and helpful. Would definitely recommend this hotel to stay at.
Comment from Hotel Management
Jul 14, 2016 by Carina Hackl, Hotel Management
Dear Simon, many thanks for your stay at Austria Trend Hotel Rathauspark and also for your time to wrote an commend for us! We are very pleased to read, that you feeling very good at our hotel. We hope will see you soon! Carina Hackl, Quality Manager & your Rathauspark Team
5 out of 5
by A verified traveler from Bottrop,NRW

Sehr gutes und Zentrumsnahes Hotel.

Posted Jul 6, 2016
Pros: Die sehr großen Zimmer und sehr freundliches Personal👍👍👍
Cons: Aus meiner Sicht ein deutliches nein! Wenn es so bleibt.
Location: Das Hotel liegt direkt hinter dem Rathhaus. Man ist in gemütlichen 15 Minuten in der Innestadt nahe am Stephansdom.
Wir waren für 5 Nächte in Wien. Tolle Stadt mit sehr vielen Sehenswürdigkeiten!
Comment from Hotel Management
Jul 16, 2016 by Carina Hackl, Hotel Management
Lieber Christian, vielen Dank für die überwältigende Bewertung. Danke auch, dass Ihnen besonders die Freundlichkeit des Personals aufgefallen ist. dies ist eins unserer wichtigsten Aufgaben, und zeigt, dass wir uns am richtigen Weg befinden. Wir hoffen auf ein baldiges Wiedersehen und senden liebe Grüße aus Wien. Carina Hackl, Quality Manager & Ihr Rathauspark Team
4 out of 5
by A verified traveler from Monza

Posizione ottimale. Personale estremamente gentile

Posted Jul 6, 2016
Pros: La posizione, la cortesia, la pulizia
Location: Posizione centrale, vicino a tutti principali punti di interesse. Metropolitana a 2 passi.
Bellissima vacanza: per noi da raccomandare. I servizi a Vienna sono estremamente efficaci. Si possono visitare quasi tutte le attrazioni anche a piedi.
4 out of 5
by A verified traveler from Milano

Hotel situato in zona tranquilla

Posted Jul 5, 2016
Pros: Wi fi eccellente. Buona la prima colazione. Molto gentile e disponibile tutto il personale
Cons: Check in ore 15. Potrebbe essere anticipato
Location: Hotel situato in zona tranquilla e vicino alla fermata della metropolitana. Nelle vicinanze alcuni locali (pub, ristoranti )
Hotel situato in zona tranquilla e vicino alla fermata della metropolitana, comodo quindi come punto di partenza per visitare la città. Alcune zone sono addirittura visitabili a piedi in quanto molto vicine,
4 out of 5
by A verified traveler

Hotel in sehr guter Lage

Posted Jun 29, 2016
Pros: Gutes Frühstück
Cons: Leider ist die Zimmereinrichtung ein wenig in die Jahre gekommen.
Location: Das Hotel liegt nahe des Rathauses und deshalb ist die Altstadt gut zu Fuß zu erreichen.
Wir waren eigentlich nur zum schlafen im Hotel. Das Hotel liegt sehr günstig (nähe Rathaus) und deshalb sind sehr viele Sehenswürdigkeiten gut zu Fuß erreichbar.
Comment from Hotel Management
Jun 29, 2016 by Sonja Wiener, Front Office Manager, Hotel Management
Lieber Gast, herzlichen Dank, dass Sie für Ihren Wienaufenthalt unser Austria Trend Hotel Rathauspark gewählt haben und Ihre Eindrücke mit uns teilen. Wir freuen uns, dass wir Ihnen mit unserer zentralen Lage den idealen Startpunkt für Ihre Stadterkundung bieten konnten. Besonders danken wir Ihnen für Ihre positiven Worte zu unserem reichhaltigen Frühstücksbuffet mit vielen regionalen Produkten. Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen. Mit lieben Grüßen aus Wien Sonja Wiener, Front Office Manager & Rathauspark Team
4 out of 5
by A verified traveler from Toronto

Very quiet room and excellent breakfast

Posted Jun 25, 2016
I spent five days in Vienna. This hotel is not far from most tourist attractions. It's close to subway and bus stops. room is very quiet even though I stayed next to elevator. Breakfast is one of the best. Only thing that can make it better is to increase room size, especially washroom. There's no place to put down personal stuff.
Comment from Hotel Management
Jun 29, 2016 by Sonja Wiener, Front Office Manager, Hotel Management
Dear Richard, thank you for beeing our guest in Austria Trend Hotel Rathauspark during your recent stay. We are sorry to see that you were not fully satisfied with the allocated room. If we would have known about your dissatisfaction on spot, we would have shown you other rooms. For your next stay with highly recommend you our newly renovated executive rooms with spacious bathrooms. We are happy to see that you enjoyed our wide range breakfast buffet with regional and organic products, as well as our central but quiet location. Kind reqards from Vienna, Sonja Wiener, Front Office Manager & Rathauspark Team
5 out of 5
by A verified traveler

Great location

Posted Jun 23, 2016
Like the place because it is so close to the town centre and yet in a quiet area with ample of parking space. Very friendly staff. Keep coming back to this hotel when I am on business or leasure in Vienna. Value for money.
Comment from Hotel Management
Jun 29, 2016 by Sonja Wiener, Front Office Manager , Hotel Management
Dear Guest, thank you for your positive review about your stay with us. Special thanks for mentioning our friendly staff. It is our daily goal to help our guests to make their stay memorable. Here we see, that we succeeded - thank you. We are looking forward to welcoming you again in our Hotel. Kind Regards Sonja Wiener, Front Office Manager & Rathauspark Team