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Get an overview of this hotelEco-friendly Vienna hotel in Wieden, walk to Secession Building

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Location

Located in Wieden, this eco-friendly hotel is within a 10-minute walk of Alphaville and Secession Building. Vienna State Opera and Albertina are also within 15 minutes.

Hotel Features

This smoke-free hotel features a fitness center, a bar/lounge, and a coffee shop/café. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna, and valet parking.

Room Amenities

All 74 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also appreciate thoughtful touches like pillow menus and slippers.

Best Western Premier Kaiserhof Wien

Hotel Amenities

Hotel Amenities

Best Western Premier Kaiserhof Wien features a sauna and a fitness center. Dining options at the hotel include a coffee shop/café and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. 4 meeting rooms are available. This eco-friendly hotel also offers a library, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Best Western Premier Kaiserhof Wien is a smoke-free property.

  • Coffee shop or café 
  • Number of buildings/towers - 1 
  • Snack bar/deli 
  • Airport transportation (surcharge) 
  • Safe-deposit box at front desk 
  • Total number of rooms - 74 
  • Number of floors - 6 
  • Elevator/lift 
  • Bar/lounge 
  • Business center 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Library 
  • 24-hour front desk 
  • Meeting rooms 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Offsite parking reservations required 
  • Number of meeting rooms - 4 
  • Sauna 
  • Smoke-free property 
  • Steam room 
  • Year Built 1896 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Valet parking (surcharge), Offsite parking reservations required

Room Amenities

  • Iron/ironing board (on request) 
  • Connecting/adjoining rooms available 
  • Premium TV channels 
  • Minibar 
  • Premium bedding 
  • Hair dryer 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Slippers 
  • Desk 
  • In-room safe 
  • Electric kettle 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • MP3 docking station 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Soundproofed rooms 
  • Room service (limited hours) 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Pillow menu 
  • In-room climate control (heating) 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.00 per day.

Pets

  • Pets allowed for an extra charge of EUR 15 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Union Pay

Fees

You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Valet parking fee: EUR 20.50 per day
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 45.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • BEST WESTERN PREMIER Kaiserhof Wien
  • BEST WESTERN PREMIER Kaiserhof Wien Hotel
  • BEST WESTERN PREMIER Kaiserhof Wien Hotel Vienna
  • Best Western Premier Kaiserhof Wien Vienna
  • BEST WESTERN PREMIER Wien
  • Kaiserhof BEST WESTERN
  • Kaiserhof BEST WESTERN Wien
  • PREMIER Kaiserhof
  • Wien BEST WESTERN
  • Wien BEST WESTERN Kaiserhof
  • Best Western Hotel Vienna
  • Best Western Vienna
  • Vienna Best Western

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.


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4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
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Great hotel

5 out of 5
by
Posted Feb 18, 2017
Pros: Breakfast & location.
Location: Great location just 10 mins walk from the city, only downside is it's a 30 min walk along the main roads from the train station.
Great hotel with friendly helpful staff and which serves a great breakfast to suit everyone. Located just 10 mins walk from the main town we thought this was perfect as your close to all the amenities yet in such a quiet location you wouldn't know how close to the city you really are.
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Great hotel

5 out of 5
by from Reading, UK
Posted Feb 15, 2017
Pros: Location, staff, breakfasts, rooms.
Cons: The only thing I can think of is more milk to have with in-room beverages.
Location: Within 10 minutes' walk of the Opera House and centre, NachtMarkt, St Stephensdom, coffee houses and restaurants, lots of options.
The hotel is in a great location, within easy walking distance of the Opera House, old town and shops, NachtMarkt - lots of restaurants and coffee houses within 10 minutes. All the staff were unfailingly friendly,welcoming and helpful. The breakfast was plentiful, lots to choose from and hot and cold options including delicious pastries. We booked the hotel transfer to and from the airport, 45 euros for 4 in a comfortable people carrier for the short 20/25 minute drive - very pleasant driver. The rooms are very comfortable, all amenities and good storage space, up to date bathroom with bath and shower and nice toiletries. We enjoyed drinks in the bar in the evening, where the lady serving the drinks was again very friendly and efficient. All in all, highly recommended.
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Great hotel, close to the city centre.

5 out of 5
by from Hungerford UK
Posted Feb 7, 2017
Spent a lovely weekend at the Kaiserhof. Great location as only a short walk from the city centre and transport. Would thoroughly recommend this hotel for a stay in Vienna.
Comment from Hotel Management
Feb 8, 2017 by marketing@hotel-kaiserhof.at
Good Afternoon Derek, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and would be delighted to welcoming you back again at the KAISERHOF Wien one day. Kind regards Yours KAISERHOF Team
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Simply fabulous

5 out of 5
by from Liverpool
Posted Dec 10, 2016
Pros: Everything!
Cons: I cannot think of anything that could be improved in this hotel, it's perfect.
Location: The hotel is about 10 minute's walk from the opera house in a quiet location. Handy for all transport. city tours, shops and Christmas markets.
This is a lovely hotel in a brilliant location. The staff are exceptionally friendly, the food is of a very high standard and the rooms are beautiful, clean and comfortable. If we could give this hotel 6 stars, we would!
Comment from Hotel Management
Dec 12, 2016 by marketing@hotel-kaiserhof.at
Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again. Kind regards Yours KAISERHOF Team
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Day trip to Vienna

5 out of 5
by
Posted Nov 26, 2016
Lovely evening in Vienna, outstanding service, friendly staff and good facilities.
Comment from Hotel Management
Nov 30, 2016 by marketing@hotel-kaiserhof.at
Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day. Sunny greetings from Vienna Yours KAISERHOF Team
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Five Star Kaiserhoff Wien at four star prices!

5 out of 5
by from Michigan
Posted Oct 10, 2016
Pros: The excellent buffet breakfast was much appreciated! Beautiful hotel in perfect location!
Cons: Nothing! The staff was very helpful and pleasant! Topnotch hotel!
Location: Convenient location, close to local market and public transportation.
WOW! Terrific Vienna Hotel! Large rooms, super service, very clean, with wonderful buffet breakfast included!
Comment from Hotel Management
Oct 21, 2016 by marketing@hotel-kaiserhof.at
Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again one day! Alle the best from Vienna Yours KAISERHOF Team
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Very good hotel in convenient location

5 out of 5
by from Los Angeles, CA USA
Posted Sep 27, 2016
Pros: Location and breakfast.
Cons: I was located on the 5th floor with a view to another building and the street area could be noisy at night and early morning.
Location: It is within walking distance of most major tourist spots, the Opera, museum quarter, the main commercial walking street and Belvedere Palace.
Very convenient hotel and within walking distance to the museum quarter and Kunsthistorisches museum on one side the and the Belvedere Palace on the other. The hotel has a small entrance but past the front desk is a nice lounge area with a bar and then a restaurant. The staff is helpful and pleasant. The breakfast is fabulous. The rooms are adequate, not cramped, and clean. I would stay here again and recommend it to friends.
Comment from Hotel Management
Sep 28, 2016 by marketing@hotel-kaiserhof.at
Dear David, thank you very much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback. As a typical city hotel, which is loacted directly in an innercity district, we are unfortunately not able to offer a wide view into the landscape and sometimes it might be a bit of noise as well in a quiet street in a city. We recommend a room with view into the courtyard. Kind regards from Vienna Yours KAISERHOF Team
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5 out of 5
by
Posted Sep 25, 2016
Lovely large room in convenient location. Easy walk to markets, shops and Hofburg Imperial Residence.
Comment from Hotel Management
Sep 28, 2016 by marketing@hotel-kaiserhof.at
Good Afternoon, thank you for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreicate your compliments and your kind words. We look forward to welcoming you back again one day. Sunny greetings from Vienna Yours KAISERHOF Team
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Excellent hotel near the city center

5 out of 5
by from Israel
Posted Sep 24, 2016
I had a wonderful stay, the hotel is beautiful, hotel staff will go out of their way to get you anything from booking a restaurant to tell you what is the best dish. Breakfast is superb in terms of quality and variety, from smoked salmon to French cheese. Attention is made to little details from a welcome chocolate bar to daily supply of mineral water. I will be definitely back!
Comment from Hotel Management
Sep 28, 2016 by marketing@hotel-kaiserhof.at
Good Afternoon Aviv, thank you for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreicate your compliments and your kind words. We look forward to welcoming you back again one day. Sunny greetings from Vienna Yours KAISERHOF Team
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Nice hotel close to City Centre

5 out of 5
by from Kent
Posted Aug 18, 2016
Pros: Convenient and quiet location and clean rooms.
Location: The hotel is conveniently located roughly a 10 minute walk from the City Centre. The Opera House, St Stephens Cathedral and Hofburg Palace are closeby
My husband and I spent 3 nights at this hotel and thought it was excellent for a City break. It was a 10 minute walk from the Centre and close to an underground station. The room was spotless, comfortable and very quiet as the hotel is in a side road. There was plenty of choice at the buffet breakfast and the food was fresh and well presented. The lounge and bar area was very nice with comfy sofas - a nice place to relax with a nightcap.
Comment from Hotel Management
Aug 23, 2016 by marketing@hotel-kaiserhof.at
Good Morning Lynne, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team
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