Ratings based on 547 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

위치 굿 조식 굿

Posted Jul 15, 2016
Pros: 위치나 친절함이좋고 조식의 질이 good
Cons: 조식 이좀 다양햇어면 하네요
Location: 중심가라 별 특이한게 없음
위치가 역과 편하고요 직원들도 친절 함 조식은 좋앗는데 좀 다양햇어면 하네요 침구류는 좀 푹신한걸로해주셧어면 좋겟네요
Comment from Hotel Management
Jul 15, 2016 by marketing@hotel-kaiserhof.at, Hotel Management
Dear Guest, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback an hope to welcome you back again one day. Sunny greetings from Vienna Yours KAISERHOF Team
5 out of 5
by A verified traveler

기차역에서 약간 멀지만 중심가에 가까운 호텔

Posted Jul 13, 2016
Pros: 조식은 매우 훌륭했고 직원들의 서비스도 좋았습니다.
Cons: 더블베드를 예약했는데 트윈으로 배정했더라구요...고객의 요구에 신경써 줬으면 합니다.
Location: 도보로 이동가능한 거리에는 마땅히 즐길거리가 없습니다만 트램타고 한정거장만 가면 케른트너 거리가 나옵니다.
비엔나의 중심가에 걸어갈 수 있을정도로 가깝고 주요 관광지와도 인접하여 매우 접근성이 좋습니다.
Comment from Hotel Management
Jul 15, 2016 by marketing@hotel-kaiserhof.at, Hotel Management
Dear Guest, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback an hope to welcome you back again one day. Sunny greetings from Vienna Yours KAISERHOF Team
5 out of 5
by A verified traveler from Washington DC

Excellent hotel just outside city center

Posted Jul 10, 2016
Pros: See above. In addition, free WiFi.
Cons: About the slowest responding TV remote ever ... but that is pretty minor (especially in Vienna!), and the TV was otherwise fine.
Location: Opera house & 3rd Man Museum. Surprising # of Asian restaurants and shops, e.g., a Japanese place serving excellent matcha & rice balls.
Very nice experience. Stayed about one week to attend a meeting at the U.N. The hotel is just a couple blocks from the Karlsplatz U-bahn, so quite convenient. The hotel staff was very pleasant -- very happy to give directions, not snobby, etc., and the room was comfortable. Very nice breakfast that comes with the room. Absolutely no complaints.
Comment from Hotel Management
Jul 15, 2016 by marketing@hotel-kaiserhof.at, Hotel Management
Dear David, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback an hope to welcome you back again one day. Sunny greetings from Vienna Yours KAISERHOF Team
5 out of 5
by A verified traveler

Amazing

Posted Jun 3, 2016
Great location. Close to the concert hall, opera, great restaurants. The room decor impressed me the minute I walked n. Hotel staff were friendly and helpful
Comment from Hotel Management
Jun 3, 2016 by marketing@hotel-kaiserhof.at, Hotel Management
Good Afternoon, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and we look froward to welcoming you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team
5 out of 5
by A verified traveler from Saarland

Superschönes Hotel

Posted May 28, 2016
War mein schönster Wienurlaub! Das Hotel war sehr schön. Das romantische Zimmer der Hammer! Und das Personal sehr aufmerksam und zuvorkommend!!! Frühstücksbüffet erfüllte jedermanns Geschmack und auch die Qualität war top! Wenn Wien, dann dieses Hotel!!!!
Comment from Hotel Management
May 30, 2016 by marketing@hotel-kaiserhof.at, Hotel Management
Guten Morgen Esther, herzlichen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt im BEST WESTERN PREMIER Kaiserhof Wien zu bewerten und zu kommentieren. Wir danken Ihnen für Ihr Feedback und hoffen, dass wir Sie bald wieder im KAISERHOF Wien begrüßen dürfen. Sonnige Grüße aus Wien Ihr KAISERHOF Team
5 out of 5
by A verified traveler from WEST COAST OF SCOTLAND

Couldn't have done better.

Posted May 21, 2016
Pros: Everything.It was elegant without being over the top.
Cons: An English speaking TV channel that wasn't news but thats just trying to find something to pick at. I went there for the TV!
Location: Loads of things all within walking distance. Too numerous to mention.For food there was a good Mexican restaraunt a few streets behind the hotel.
Everything at this hotel was top notch. Beautiful hotel, good location, 5 star staff ,comfortable and spacious room (single).Breakfast was excellent particularly the coffee menu! Will stay again.LOVED Wien.x
Comment from Hotel Management
May 23, 2016 by marketing@hotel-kaiserhof.at, Hotel Management
Dear Sophie, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team
5 out of 5
by A verified traveler from Toronto, Canada

Vienna - In the heart

Posted May 18, 2016
Pros: This ranks among the best.
Cons: Nothing to improve. Excellent value for money.
Location: Very central. 10 min walk to Opera House & transit.
This Best Western in one of the best. Centrally, located, well maintained with superb breakfast & staff.
Comment from Hotel Management
May 20, 2016 by marketing@hotel-kaiserhof.at, Hotel Management
Good Morning from Vienna, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward to welcoming you back again one day. All the best from Vienna Yours KAISERHOF Team
5 out of 5
by A verified traveler from 東京:日本

まさにウイーンに来たという気分。交通至便。ケルントナー通り(オペラ座、楽友協会ホール)は徒歩圏内。

Posted May 10, 2016
Pros: とても静かで清潔。朝食も、充実。期待を裏切らないウイーンのホテルです。
Cons: 特にありません。
Location: 地下鉄主要駅(Karlsplatz駅)まで徒歩7分圏内。その先の国立オペラ座、楽友協会ホールはもちろんのこと、ウイーンの中心部ケルントナー通りまでは、徒歩圏内です。とてもよい立地だと思います。
立地は、通りから少し入ったところにあり、閑静な地域にあります。スタッフは親切。部屋は、清潔できれいでした。朝食も充実しとてもゆっくりとでき、総じてとても居心地のよいホテルでした。ウイーン感はおおいにあります。ちょっとしたプレゼントも、とてもうれしかったです。
Comment from Hotel Management
May 12, 2016 by marketing@hotel-kaiserhof.at, Hotel Management
Dear Kabukikko, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward to welcoming you back again one day. All the best from Vienna Yours KAISERHOF Team
5 out of 5
by A verified traveler

Great hotel close to Opera house an Belvedere

Posted May 2, 2016
Great hotel with fancy breakfast, close to the attractions. Service is amazing.
Comment from Hotel Management
May 3, 2016 by marketing@hotel-kaiserhof.at, Hotel Management
Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again one day at the KAISERHOF. Sunny greetings from Vienna Yours KAISERHOF Team
5 out of 5
by jean pierre from La celle saint cloud

Je le conseil

Posted Apr 24, 2016 on Hotels
Très bon hotel très prropre. Proche du centre. Très bon petit déjeuner
Comment from Hotel Management
Jul 2, 2016 by Marketing Manager, Hotel Management
Dear Jean Pierre, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and are looking forward to welcoming you back again. Sunny greetings from Vienna Yours KAISERHOF Team