Posted Feb 9, 2017
The hotel was great. We had two rooms at the hotel and they were both comfortable and spotless. The check in/out process was fast and convenient. The hotel staff was fantastic, very friendly, spoke English, very helpful and they even remembered how I like my tea. The hotel was conveniently located next to a tram stop and a metro stop. It would take us 5-10 minutes to get to the center of Vienna. The breakfast buffet was very nice and plentiful with lots of choices even champagne for breakfast. There was a nice refrigerator in the room. The internet worked great.
Things I didn't like were few: The hotel had safe boxes but in the lobby not in the individual rooms. There's no thermostat in the room and it took us a while to figure out how to adjust room temperature. There's no card entry to the room and you had to leave your key at the front desk. Soundproofing was poor, if you're a light sleeper this maybe a problem. The soap provided was body wash and shampoo/conditioner in one. If you're picky about your hair care, consider bringing your own shampoo. They did provide a hairdryer.
Overall it was a great trip and we loved this hotel. Would definitely stay here again.