I checked in and had an issue with my reservation, but the hotel staff was very quick to address the issue. The rooms are clean and comfortable, the breakfast is great. There is construction across the street so there is noise early in the day (~7:30 am) but nothing on the weekends. Hotel management is doing all it can to address an issue that is out of their control.
Comment from Hotel Management
Jan 21, 2017 by firstname.lastname@example.org, Hotel Management
Thank you very much for your feedback. I am thrilled to hear that you had an enjoyable stay and a wonderful time in Vienna.
Sorry again for any inconvenience with the construction area across the street - we really do our best to make our guests feel comfortable, even with the noise.
Thank you so much for mentioning, that we really care!!!
We are looking forward to welcoming you again.
Your Tigra Team