Ratings based on 469 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

4 day city break

Posted Dec 6, 2016
I did a lot of research before coming away and this hotel had some great reviews and at a good price. From check in to check out, nothing was a bother for the staff who were friendly and helpful, they even upgraded us to a junior suite! For us being English it helped that they spoke amazing English and could help us with locating the Christmas markets etc. Location was also good, about a 10 minute walk to the nearest metro or 'U1-6' as it is out there. We used this regularly and it's so easy to get about even as far away as Schonbrun castle or Danaube tower. Overall really great place to stay in Vienna. Room was great, breakfast was amazing, fantastic 4 day trip away.
Comment from Hotel Management
Dec 7, 2016 by Jens Kocsi, Hotel Management
Dear Clare, thank you very much for staying with us and taking the time to write a review. I am glad to read that you were generally satisfied with your stay. Hopefully we can be at your service again when travelling to Vienna. Kind Regards Jens Kocsi Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

After emerald difficulties everything was fine.

Posted Nov 10, 2016
Pleasant helpful Martina &renee of hotel staff . Convenient $ clean .
Comment from Hotel Management
Nov 10, 2016 by Jens Kocsi, Hotel Management
Dear Guest, we are happy of being able to offer a pleasant service after all. It was a pleasure having you with us and we would be honoured to welcome you back again in the future. Kind Regards Jens Kocsi Resident Manager
5 out of 5
by A verified traveler

Great stay

Posted Nov 4, 2016 on Hotels
Friendly, helpful staff. Quiet rooms. Great location. No steam bath(it was out of order) but the sauna was awesome.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Dear Guest, thank you for reviewing your experience of staying with us. It is a pleasure to have you satisfied with our rooms and friendly staff. I also wanted to thank you for your comment about the steam of which we will take care of. I am sorry for the inconvenience caused by this. Hope to welcome you back soon. Kind Regards Jens Kocsi Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2016
The hotel is in an artist part of town which we loved. Close to some great restaurants, Ginos across the street and Urlich and Erlich both about a ten minute walk. The hotel is modern with some great amenities, custom pillows to name a few. The rooms are spacious with spa like bathrooms.
Comment from Hotel Management
Sep 11, 2016 by Jens Kocsi, Hotel Management
Dear Guest, Tahnk you very much for staying with us und sharing your feedback. It is a pleasure to hear that our location and services were suiting you this much. Hope to welcom you back soon. Kind Regards Jens Kocsi Resident Manager
4 out of 5
by A verified traveler

Posted Apr 24, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Frank, Hotel Management
Dear Guest, I wanted to thank you for reviewing your experience of staying at the Falkensteiner Hotel am Schottenfeld. I am pleased that our services were to your satisfaction. Hope to have you back again soon. Kind Regards Jens Kocsi Resident Manager
5 out of 5
by emmanuel from London

Posted Mar 7, 2016 on Hotels
Well located and well priced.
Comment from Hotel Management
May 14, 2016 by Frank, Hotel Management
Dear Emmanuel, Thank you for trusting us and for reviewing our services. It is a pleasure to read that our location and value for money was up to your expectations. Hope to welcome you back whenever you travel to Vienna. Kind Regards Jens Kocsi Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but very hot!

Posted Feb 14, 2016
This is a nice hotel. The rooms were extremely hot though. Also make sure you have breakfast included before you eat it as you will get a whopping bill at the end.
Comment from Hotel Management
Feb 16, 2016 by Your Falkensteiner Hotel am Schottenfeld Team , Hotel Management
Dear Guest, Thank you so much for your wonderful review, this is very much appreciated. I was delighted to read that you enjoyed your stay with us. Again, I am very thankful for your comments and I really do hope that we will have the chance of welcoming you back in the near future. In the meantime we wish you all the best. With kind regards from Vienna
4 out of 5
by A verified traveler

Pleasant hotel but slightly too trendy

Posted Jan 27, 2016 on Hotels
Generally pleasant and comfortable hotel. Although the room was nice, it felt a little too concerned with design rather than comfort; the double bed was really two single beds pushed together. Large LCD TV and an in-room capsule coffee machine were a nice touch though. Front desk was helpful with things like calling a taxi. Location was reasonably convenient: only a 15-minute walk away from the tourist centre with plenty of cafes and restaurants on the way.
Comment from Hotel Management
Apr 16, 2016 by Frank, Hotel Management
Dear Guest, Thank you so much for your wonderful and detailed review, this is very much appreciated. I was delighted to read that you enjoyed your stay with us and I'm so happy to read that the staff was able to assist you in pleasurable way. Again, I am very thankful for your comments and I really do hope that we will have the chance of welcoming you back in the near future. In the meantime we wish you all the best. With kind regards from Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!!!

Posted Dec 15, 2015
We read some bad review so we were scaptic before seeing the hotel. The room was comfortable, clean, wifi, quite and felt like home :)
Comment from Hotel Management
Dec 16, 2015 by Your Team from Falkensteiner Hotel am Schottenfeld, Hotel Management
Dear week staying, Thank you so much for your wonderful review, this is very much appreciated. I was delighted to read that you enjoyed your stay with us. Again, I am very thankful for your comments and I really do hope that we will have the chance of welcoming you back in the near future. In the meantime we wish you all the best. With kind regards from Vienna
3 out of 5
Recommended
for Couples
by TashaP

Nice Trip

Posted Oct 31, 2015 on CheapTickets
The hotel is a few km away from the center, but there also is a bus (around 2 Euro 60 per ride) that you can walk to that takes you closer (or walk, it´s a nice walk with a few things to see), the Staff can show you on the map where it is. The room was nice, the staff alright, the breakfast buffet was good.