Front of property - evening/night

Reviews of Flemings Hotel Wien-Stadthalle (former Flemings Conference Wien)

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 1000 reviews" "
Rating 8 - Good. 418 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and facilities. 2nd time I have stayed here and last night people outside my window on roof area drinking and smoking till late. Room 103 was mine
Stayed 3 nights in Jan 2024
Response from + on Feb 2, 2024
Dear David,thank you so much for your great review!We are glad to hear that you again enjoyed your stay with us and that you especially praise our friendly staff.We are that you felt disturbed by other guests. Please be assured that we will look into this matter.We are already looking forward to your next visit in our hotel!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Samuel, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly all the counter employers, always tray to help
Stayed 5 nights in Jan 2024
Response from + on Feb 2, 2024
Dear Samuel,thank you so much for your fantastic review and your kind words!We are delighted to hear that you fully enjoyed your stay with us and that you especially praise our friendly and attentive staff.It would be a pleasure to welcoming you back very soon.Best regards from Vienna,Karin from Flemings

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from + on Jan 16, 2024
Dear David,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back soon.Best regards from Vienna,Karin from Flemings

8/10 Good

Giulia

Stayed 4 nights in Dec 2023
Response from + on Jan 9, 2024
Dear Giulia,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Aleks

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from + on Jan 2, 2024
Dear Aleks,thank you so much for your wonderful review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Bent

Stayed 3 nights in Dec 2023
Response from + on Dec 15, 2023
Dear Bent,thank you so much for your wonderful review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

2/10 Terrible

Natalie

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was charged twice for my stay at the hotel, and after two weeks I have still not received a refund. I've called over five times and emailed twice. The hotel was fine. A good value for the price, if you're only charged once.
Stayed 2 nights in Nov 2023
Response from + on Dec 18, 2023
Dear Natalie,thank you for choosing Flemings Hotel Wien-Stadthalle and for taking the time to share your feedback. We apologize for any inconvenience caused by the double charge and the delay in processing your refund. Your concerns have been noted and our Front Office Team will reach out to you. We appreciate your positive comment about the value for the price and we hope to welcome you back in the future. Best regards from Vienna,Karin from Flemings

10/10 Excellent

Helena

Stayed 3 nights in Dec 2023
Response from + on Dec 13, 2023
Dear Helena,thank you so much for your wonderful review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

8/10 Good

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok - handy location and nice enough hotel. Colleagues on the desk were friendly and helpful. Breakfast on the day I had it was nice with good options. However, Breakfast wasn’t available at 6am when I was leaving to get an early flight, it was an hour later this day for some reason. Disappointing when I had planned my travel arrangements around this - could have done something different if I had known.
Stayed 2 nights in Nov 2023
Response from + on Dec 13, 2023
Dear Grace,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and that you especially mention our friendly staff.We are sorry to hear that you did not have the possibility to enjoy our breakfast on your departure date. On weekends our opening times for breakfast are 7 am to 10.30 am, we are sorry to hear that you have not been informed accordingly as we have gladly provided you a breakfast box as an alternative.We hope that we may welcome you back very soon!Best regards from Vienna,Karin from Flemings

8/10 Good

Bjørg-Kristine

Stayed 3 nights in Nov 2023
Response from + on Dec 18, 2023
Dear Bjorg-Kristine,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

8/10 Good

Helmut

Stayed 3 nights in Nov 2023
Response from + on Nov 22, 2023
Lieber Helmut,vielen lieben Dank für Ihre tolle Bewertung!Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße aus Wien,Karin von Flemings

10/10 Excellent

Per-olof

Stayed 2 nights in Oct 2023
Response from + on Nov 13, 2023
Dear Per-Olof,thank you so much for your fantastic review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from + on Nov 3, 2023
Dear Ian,thank you so much for your wonderful review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Christodoulos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2023
Response from + on Oct 30, 2023
Dear Christodoulos,thank you so much for your fantastic review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Paula

Stayed 3 nights in Oct 2023
Response from + on Oct 19, 2023
Dear Paula,thank you so much for your fantastic review!We are deligthed to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Wendy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice staff
Everyone on the staff was so helpful and kind. I asked for a curtain around the shower because I was staying with my daughter and that was no problem. It is in a great location right by the big shopping street with lots of places to eat as well as across the street from the big Westbahnhof. Would stay there again. I would request one thing though and that is an extra pillow. I find it hard to sleep with only one.
Stayed 2 nights in Oct 2023
Response from + on Oct 19, 2023
Dear Wendy,thank you so much for your wonderful review and your kind words!We are delighted to hear that you and your daughter fully enjoyed your stay with us and that you especially mention our friendly staff and the great location of our hotel.It would be a pleasure to welcoming you back very soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, close to Stadthalle
Lovely and well equipped room close to Stadthalle. They offer payable parking in the garage.
Stayed 1 night in Sep 2023
Response from + on Sep 28, 2023
Dear Maja,thank you so much for your fantastic review!We are delighted to hear that you fully enjoyed your stay with us and that you especially praise our great location.It would be a pleasure to welcoming you back soon.Best regards from Vienna,Karin from Flemings

8/10 Good

Ayse

Stayed 4 nights in Sep 2023
Response from + on Sep 28, 2023
Dear Ayse,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Room was nice and comfortable. But what made the trip outstanding was the staff of the reception area that help us with all our concerns and inquiries. Breakfast Buffett was excellent
Stayed 2 nights in Sep 2023
Response from + on Sep 15, 2023
Dear Fernando,thank you so much for your fantastic review and your kind words!We are delighted to hear that you fully enjoyed your stay with us and that you especially praise our friendly and attentive staff at reception. We gladly share your wonderful feedback with all our team.It would be a pleasure to welcoming you back very soon.Best regards from Vienna,Karin from Flemings

8/10 Good

Betty, Osoyoos

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Sep 2023
Response from + on Sep 15, 2023
Dear Betty,thank you so much for your great review!We are glad ot hear that you enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

8/10 Good

Christian

Stayed 2 nights in Sep 2023
Response from + on Sep 15, 2023
Lieber Christian,vielen Dank für Ihre tolle Bewertung!Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben und wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße aus Wien,Karin von Flemings

10/10 Excellent

Dina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and very accessible, with the transport station just a block away. The staff were super friendly and helpful. Would definitely stay there again.
Stayed 2 nights in Aug 2023
Response from + on Sep 4, 2023
Dear Dina,thank you so much for your amazing review and your kind words!We are delighted to hear that you fully enjoyed your stay with us and that you especially praise our friendly staff and the great location of our hotel.It would be a pleasure to welcoming you back very soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Regitze

Stayed 3 nights in Aug 2023
Response from + on Sep 4, 2023
Dear Regitzte,thank you so much for your amazing review and your kind words!We are delighted to hear that you fully enjoyed your stay with us and it would be a pleasure to welcoming you back very soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Sean, DPO

Stayed 2 nights in Aug 2023
Response from + on Sep 15, 2023
Dear Sean,thank you so much for your wonderful review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon.Best regards from Vienna,Karin from Flemings

8/10 Good

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room is very nice. However, the mattress was too firm for me. My husband was fine with it. Parking around the hotel is horrible, as in the whole city of Vienna. The tourists are in high risk of falling into a trap and get their vehicles towed away. Park only in paid garages.
Stayed 1 night in Aug 2023
Response from + on Sep 4, 2023
Dear Julia,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and that you especially mention our comfortable rooms.We hope that we may welcome you back soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
The hotel couldn’t be any more perfect! Helpful and nice staff, breakfast was to die for, so many choices!! The room was perfect for the couples, maybe not so much for a family trip with the kids. Overall, really happy with everything about this hotel!!! x
Stayed 3 nights in Aug 2023
Response from + on Aug 31, 2023
Dear Nikola,thank you so much for your amazing review and your kind words!We are delighted to hear that you fully enjoyed your stay with us and that you especially praise our friendly and helpful staff as well as our delicious breakfast.We gladly share your wonderful review with all our colleagues.It would be a pleasure to welcoming you back very soon!Best regards from Vienna,Karin from Flemings

4/10 Poor

Naama

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
:(
Bad cleaning, no trash clean, only one time during 5 nights wr got 2 clean towels, no renew of coffee tea, no fridge, bad water preasure, very noicy roonm
Stayed 5 nights in Jul 2023
Response from + on Aug 18, 2023
Dear Naama,thank you so much for your takeing the time to sending us your review on your stay.We regret to hear that we could not meet your expectations.Please be assured, that the service as you describe it is not up to our standards. We take your feedback as an opportunity to set appropriate measures to improve our services.We would be very grateful if you would give us another chance to welcoming you again to fully convince you of our services.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Louis

Stayed 2 nights in Jul 2023
Response from + on Aug 18, 2023
Dear Louis,thank you so much for your fantastic review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Hans Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med perfekt beliggenhed
Fremragende hotel med en yderst elskværdig betjening. Der var en lille brist angående rengøring på værelser. Det blev klaret perfekt. Morgenmaden kunne ikke ønskes bedre. Dog er jeg ikke imponeret over plasticlagnet under lagnet. Så kan jeg bedre forstå, vi svedte sådan i sengen..
Musikverein
Goldene Saal
Stayed 5 nights in Jul 2023
Response from Talek Chopra on Aug 7, 2023
Dear Hans,thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be excellent and our staff to be extremely friendly. We appreciate your understanding regarding the minor issue with room cleaning, and we're glad it was resolved to your satisfaction.We are thrilled that you enjoyed the breakfast, and we take note of your comment about the plastic sheet under the bedsheet. Your comfort is important to us, and we apologize for any discomfort you experienced. We will certainly look into this matter to ensure a more comfortable stay for our guests in the future.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience.Best regards from Vienna,Your Flemings Team

10/10 Excellent

Magda

Stayed 2 nights in Jul 2023
Response from Talek on Jul 30, 2023
Dear Magda,thank you so much for your fantastic review! We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon!Best regards from Vienna,Your Flemings Team

10/10 Excellent

Ella

Stayed 1 night in Jul 2023
Response from Talek on Jul 30, 2023
Dear Ella,thank you so much for your fantastic review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon!Best regards from Vienna,Your Flemings Team

8/10 Good

Philipp

Stayed 3 nights in Jul 2023
Response from Talek on Jul 30, 2023
Dear Philipp,thank you so much for your fantastic review! We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon!Best regards from Vienna,Your Flemings Team

10/10 Excellent

joline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shower temperature turns really hot for a few seconds and often
Stayed 2 nights in Jul 2023
Response from + on Jul 17, 2023
Dear Joline,thank you so much for your wonderful review!We are delighted to hear that you fully enjoyed your stay with.We gladly forward your remark regarding the water temperature to our maintenance team.It would be a pleasure to welcoming you back soon.Best regards from Vienna,Karin from Flemings

8/10 Good

Marianne

Stayed 3 nights in Jul 2023
Response from + on Jul 17, 2023
Dear Marianne,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really loved staying at your hotel. Lovely room and nice, helpful staff. The Breakfast was wonderful
Stayed 5 nights in Jul 2023
Response from + on Jul 17, 2023
Dear Ulrika,thank you so much for your fantastic review!We are delighted to hear that you fully enjoyed your stay with us and that you especially mention our comfortable rooms and our friendly staff.It would be a pleasure to welcoming you back soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My adult nephew and I spent four nights at Flemings Hotel Wien-Stadthalle. I had contacted the hotel before we left home to ensure we had a shower that was covered, as some showers are in the middle of the room with glass surrounds. The hotel replied immediately to my email and said my request was noted, and our room had a separate shower. We were delighted by that. The check in was easy and the young lady was pleasant and offered to help us in any way. The room was spacious, clean and had a lot of amenities. We liked the Nespresso coffee machine, the toiletries and the large bath towels. There were two sinks in the bathroom and a separate toilet area (WC). Our room was cleaned once during our stay and we were told that upon check in. That suited us fine, but we did ask for extra coffee pods and were given some. The hotel is 5 minutes walk from the Westbanhof train station which has a number of shops and restaurants/eating establishments. We had a very enjoyable stay and were very pleased with the friendly atmosphere and workers. We would recommend this hotel to any one wanting to visit Vienna.
Stayed 4 nights in Jul 2023
Response from + on Jul 14, 2023
Dear Marlene, thank you so much for your fantastic review and your very kind words! It is such a pleasure to hear that you fully enjoyed your stay with us and that you especially mention our friendly and attentive staff as well as our comfortable rooms. We gladly share your wonderful feedback with all our colleagues as such kind words keep us highly motivated! We would be delighted to welcoming you back very soon! Best regards from Vienna, Karin from Flemings

8/10 Good

Suhail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from + on Jul 14, 2023
Dear Suhail,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Björn

Stayed 2 nights in Jul 2023
Response from + on Jul 14, 2023
Lieber Björn,vielen lieben Dank für Ihre wunderbare Bewertung!Wir freuen uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben und Sie eine schöne Zeit bei uns verbracht haben.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße aus Wien,Karin von Flemings

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice hotel
Very nice hotel, clean and nice staff
Stayed 3 nights in Jul 2023
Response from + on Jul 12, 2023
Dear Guest,thank you so much for your fantastic review and your kind words!We are delighted to hear that you fully enjoyed your stay with us and that you especially mention our friendly staff.It would be a pleasure to welcoming you back soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Ghassan

Stayed 3 nights in Jul 2023
Response from + on Jul 12, 2023
Dear Ghassan,thank you so much for your fantastic review!We are delighted to hear that you fully enjoyed your stay with us and that you had a great time with us.It would be a pleasure to welcoming you back very soon!Best regards from Vienna,Karin from Flemings

8/10 Good

Kerstin

Stayed 3 nights in Jun 2023
Response from + on Jul 12, 2023
Dear Kerstin,thank you so much for your great review.We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back soon.Best regards from Vienna,Karin from Flemings

8/10 Good

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from + on Jul 12, 2023
Dear Mikkel,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back soon.Best regards from Vienna,Karin from Flemings

10/10 Excellent

Etienne

Stayed 3 nights in Jun 2023
Response from + on Jul 10, 2023
Dear Etienne,thank you so much for your fantatic review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Wai yin fankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good memories in Vienna 👍
We are celebrating a birthday trip from Hong Kong, and the breakfast at the hotel is rich and delicious. The hotel location is very convenient, being close to the subway station and tram station, making it very easy to get around. The pedestrian street is just a stone's throw away. We would like to especially thank the front desk manager, Mr. Mihai-Alin Gojol, for handling our issues promptly. We are very satisfied with his efficient handling of the matter.
Stayed 9 nights in Jun 2023
Response from + on Jun 29, 2023
Dear Wai yin fankie,thank you so much for your fantastic review and your kind words!We are delighted to hear that you fully enjoyed your stay with us and that you especially mention our delicious breakfast as well as our friendly and attentive staff.We gladly share your wonderful review with all our team and especially with Mihai.It would be a pleasure to welcoming you back very soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Jeane

Stayed 2 nights in Jun 2023
Response from + on Jun 28, 2023
Dear Jeane,thank you so much for your wonderful review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon!Best regards from Vienna,Karin from Flemings

8/10 Good

Kosma

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from + on Jun 16, 2023
Dear Kosma,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and it would be a pleasure to welcoming you back very soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Mustafa

Stayed 2 nights in May 2023
Response from + on Jun 12, 2023
Dear Mustafa,thank you so much for your fantastic review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back soon!Best regards from Vienna,Karin from Flemings

10/10 Excellent

Cal

Stayed 4 nights in May 2023
Response from + on Jun 6, 2023
Dear Cal,thank you so much for your fantastic review!We are delighted to hear that you fully enjoyed your stay with us and we hope that we may welcome you back very soon!Best regards from Vienna,Karin from Flemings

8/10 Good

Matthew

Stayed 1 night in Jun 2023
Response from + on Jun 6, 2023
Dear Matthew,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back very soon!Best regards from Vienna,Karin from Flemings

8/10 Good

GAEL

Stayed 2 nights in May 2023
Response from + on May 24, 2023
Dear Gael,thank you so much for your great review!We are glad to hear that you enjoyed your stay with us and we hope that we may welcome you back soon!Best regards from Vienna,Karin from Flemings