Ratings based on 903 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Miami

Excellent location and customer service!!!

Posted Jul 25, 2016
Close to the train and the city center. Staff was accommodating I will stay there again when I return.
5 out of 5
by A verified traveler from zurich

Close to everything

Posted Jul 21, 2016
Happy to stay there definitely will go back can't. Wait to be there again
4 out of 5
by A verified traveler

VERY COMFORTABLE, CLEAN, AND CONVENIENT

Posted Jul 13, 2016
This small hotel is near the Spanish Riding School and other attractions as well as cafes and shopping. The staff was very helpful and attentive. Rooms were comfortable and clean, with air-conditioning and a mini-bar.
5 out of 5
by A verified traveler from Bucharest

Very nice hotel with excellent position

Posted Jul 12, 2016
Pros: Room cleanliness
Cons: Rooms could have been a bit bigger but for downtown Vienna I guess it's ok
Location: Very nice location, all downtown attractions are within walking distance juste grab a downtown map at the Front desk and you're ready to go.
The hotel is very nice and right in the middle of everything, a lot of objectives to visit are within walking distance. Rooms are very clean, staff very curteous and ready to help. Free breakfast in the morning is convenient and adds to the pleasant experience.
5 out of 5
by A verified traveler

BUEN HOTEL

Posted Jun 30, 2016
EL HOTEL ESTA BIEN UBICADO Y ESTA BIEN. NO SE PUEDE ESPERAR MUCHO DE LOS HOTELES EN EUROPA PERO SI ES BUEN HOTEL
4 out of 5
by A verified traveler

Excellent experience

Posted Jun 5, 2016
Pros: Great location, staff very helpful and lovely breakfast
Cons: Only request would be there are tea making facilities in room
Location: Lost to do and very central to sites and transport network
Wonderful experience and central location for city and attractions
4 out of 5
by A verified traveler from Florida

Excellent location

Posted May 30, 2016
Located at 2 blocks from the subway, and surrounded by restaurants and shopping stores. Unfortunately, the room air conditioning was not functioning, and the bed was very firm.
4 out of 5
by A verified traveler from nagoya

ロケーションが抜群。レストランの美味しい。

Posted May 25, 2016
リングの真ん中でロケーションがいい。非常にお勧めしたいホテル。ただ、たまたま宿泊した部屋は空調のコントロールがしにくかった。
3 out of 5
by A verified traveler

Great Location

Posted May 16, 2016
They tried their best but when you walk barefoot from the bed to the bath and the souls of your feet need a washing, you know the floor hasn't been washed in a long while. We told them and they took care of it. Once that was handled everything else was great.great location, friendly, knowledgable staff, wonderful breakfast.
5 out of 5
by A verified traveler from 大阪

スタッフの対応に感激

Posted May 15, 2016
Pros: スタッフの対応、絶好のロケーション。
Cons: 冷蔵庫の鍵が時々開きにくい。
Location: 地下鉄U1,U3のStephanplatzから1分、ケルントナー通り、グラーベン、コールマルクトなどホテルの周りを散歩するだけでウィーンらしい19世紀末の雰囲気を味わえる絶好のロケーションです。ドプリンガー、カフェハヴェルカ、ドロテウム、ナーグラー小路などへも数分でアクセス可能。お年寄でも活動可。
足かけ20年、今年で6度目の利用となりますが、今回はスタッフの対応に改めて感心しました。何十年も前からいらっしゃるスタッフが、客を大切にする気持ちが随所に見られ、宿泊客の様子に合わせて、配慮されました。年寄で足が悪いと分かるとエレベータの乗り降りや、クリーニングのタイミングなどに気が配られ、機械的な近代ホテルとの違いを実感しました。一方で、施設設備は伝統的な趣を踏襲しているため、最新の設備を期待されるとがっかりされるかもしれません・・とはいえ、リニューアルもされ、WiFi、シャワー、エレベータ、冷蔵庫等、特に何の不自由も感じませんでした。