Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

オペラハウスへ大変便利

Posted Aug 31, 2015
大変綺麗な豪華なホテルです。 立地も便利で全て徒歩圏内です。 高級ホテルであるのに、ショッピングモールと直結していて地下にスーパーがあり大変便利です。是非また泊まりたいと思います
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

伝統あるが、堅苦しすぎない

Posted Aug 29, 2015
Pros: 食事、サービス、全体の雰囲気
Location: 国立オペラ座、ザッハーホテル、美術史美術館、シュテファン大聖堂など徒歩圏内です。
ウィーンのホテルというと、インペリアル、ザッハー、グランドホテルなどが代表的ですが、グランドホテルはその評判に違わぬ格式と伝統を感じさせるホテルでした。 バスタオル、シャンプーなどに至るまで気持ちのいいホテルでしたが、むやみに堅苦しすぎないところもいいところだと思います。 また、最上階に日本食レストランがあったり、カフェにも日本語のメニューが用意されていたりなど随所に日本人観光客への配慮も見受けられましたので、英語やドイツ語が苦手な日本人旅行者も助かると思います。 カフェで携帯電話で大声で話している旅行者が、白い目で見られていました。マナーと節度を保った滞在を心がけたいところです。
5 out of 5
Recommended
for Everyone
by A verified traveler

観光地、駅前でとても便利

Posted Aug 12, 2015
高級感があり、でもスタッフはとても親切。朝食のスタッフもとても気持ちよくサービスしてくださりました。朝からシャンパンをいただきとても優雅な気持ちになりました。最後、チェックアウトの時間を1時間延ばしていただけました。感謝でいっぱいです。次回もこちらでお世話になると思います。
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Luxurious comfort close to the Opera House

Posted Jul 25, 2015
Pros: Location, extra touches of luxury, helpful staff.
Cons: The TV was rather small. And it would be wonderful if they would instll an ICE MACHINE! We longed for ice!
Location: Opera House, Musikverein (highly recommend the Mozart Orchestra concert there), St. Stephen's Cathedral, Haus der Musik, etc. Heart of Vienna.
My husband and I enjoyed everything about this hotel. The location was excellent - just a block to the Opera House and a short walk to St. Stephen's Cathedral. The Musikverein (where we saw a delightful concert by the Mozart Orchestra) is just across the Ringstrasse. The hotel itself is very luxurious with many extras designed for utter comfort, such as heated towel bars, a non-fogging mirror, an extremely comfortable bed, turn-down service with chocolates in the evening, bathrobe, slippers, etc. We stayed in Vienna during an extremely hot and muggy stretch, and were very happy with our room's A/C. We would definitely stay at The Grand Hotel Wien again.
5 out of 5
Recommended
for Everyone
by A verified traveler from TOKYO

立地最高。快適なホテル。

Posted Jul 21, 2015
Pros: 立地。空調。
Cons: ホテル上階レストランで食事しようとするも日曜休み。
ワイファイ無料のはずと申しましたが、課金されました。自分の理解不足かも知れませんが、なぜだか分かりませんでした。 これ以外は立地も設備もサービスも最高のホテルでした。
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Excellent hotel

Posted Jul 20, 2015
Rooms were clean and beautifully decorated. Hotel was extremely well located. Staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tel Aviv

Great hotel, very clean and spacious rooms

Posted Jul 18, 2015
Cons: The breakfast does not worth the 34 Euros
Location: the old city, museums, parliament house and many more
The hotel is beautifully decorated and designed, the rooms were very clean and comfortable the staff is extremely professional and nice, the location is superb! although breakfast should get better. Finally, I very much enjoyed my staying and will recommend to my Friends and relatives to visit it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Elegant and practical

Posted Jul 18, 2015
Pros: Location
Cons: ????
Location: Food, Drink, Shopping, Opera house,
Very good location, easy to Metro and to Mall and the "drag". Clean and comfortable, Fitness center just right... The staff was helpful and jovial. Overall it was a wonderful experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Vale la pena

Posted Jul 13, 2015
Pros: La ubicación, la comodidad de los cuartos y la gentileza de su personal
Cons: Probablemente el servicio de internet
Location: Casi todos los atractivos están a una corta distancia del hotel, la,opera, la catedral, el palacio
Un hotel histórico, a unos pasos de la ópera, que tiene un mall casi adjunto, todo queda caminando, la atención del concierge es excepcional al igual que todo el personal, el servicio de atención al cuarto room service es puntual a mas no poder, no creo que haya un mejor hotel en Viena
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful grand hotel in Vienna

Posted Jul 4, 2015
Pros: almost everything
Cons: the price of breakfast buffet
Location: perfect location to city center
you will be very glad to stay in Grand Hotel Wien the staff are very attentive the room is spacious and clean the location is as perfect as it can be