Ratings based on 530 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, D.C.

Great hotel in ideal location in Vienna.

Posted Jun 19, 2017
Pros: Everything -- beautiful, well appointed, central to sites, friendly staff, etc.
Cons: Everything was great -- can't think of improvements.
Location: Very central to attractions. Walk to the opera, St Stephens cathedral, the imperial palaces, the museums, and even to the Belvedere.
This hotel and its staff are lovely. The hotel is beautiful, the rooms are comfortable and they have everything a traveler would need in terms of furnishings and amenities. The hotel is central to sites, but also very quiet (with double paned glass and electric blinds that come down for sleeping in the dark). The hotel staff were friendly and helpful. Fro example, the concierge helped us with train tickets to Salzburg. I would highly recommend this hotel to anyone visiting Vienna.
5 out of 5
Recommended
for Everyone
by A verified traveler from Darlington

Excellent central situation

Posted Jun 10, 2017
Pros: Its elegant, quiet rooms, choice of restaurants/bars and calm, friendly staff.
Location: Central location on main Ringstrasse, minutes from Staatsopera House for ballet and opera, restaurants and shops.
A city for music and art lovers, the hotel provided all needs in elegant settings; plus taxis always at the door, trams and buses close by, so all destinations only minutes away. We were able to visit all main city attractions, palaces and galleries, and a day on the Danube!
5 out of 5
Recommended
for Couples
by A verified traveler from tel aviv

old type beautiful hotel, good location. clean

Posted Jun 6, 2017
Pros: old traditional, very clean, nice stuff,everything
Cons: close the door to the cigar room, matress could be more tough
Location: everything is nearby. the city, museums, market, music
good location, nice hotel close to everything traditional hotel, old one very rich, romantic
5 out of 5
Recommended
for Everyone
by A verified traveler from Alton Bay, NH

Beautiful hotel in center of Vienna

Posted May 30, 2017
Pros: Everything.
Cons: maybe the balcony could get a chair.
Location: it is a street over from Vienna's Opera house and about 7 minutes from Kursalon and other tourist attractions.
Hotel staff was very welcoming and helpful. Room was beautiful with balcony overlooking main street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel central location terrific restaurant

Posted May 27, 2017
Pros: Perfect location; Large rooms; soaking tub; great service plus terrific (albeit expensive) restaurant
Cons: (a gym & pool could help make a perfect vacation but are not necessary)
Location: The hotel is at the heart of Vienna right near the Opera and most attractions. Go to a concert and enjoy viennese pastry at Landsman.
We stayed 5 nights and travelled around Vienna & Salzburg both offer grand old world charm. Must do: 1. visit the palaces and museums; 2. Go to a concert 3. Enjoy viennese pastry
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to Vienna

Posted May 6, 2017
Great concierge. Small grocery store next to hotel 2 metro stops to main train station
5 out of 5
Recommended
for Everyone
by A verified traveler

Best place for wien phil concert and opera

Posted May 5, 2017
Very close to Phil harmony and opera, and good sauna
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything, very convenient

Posted Mar 29, 2017
Great location and atmosphere! Had a wonderful stay and would recommend someone visiting Vienna for the first time.
4 out of 5
by Lai Kuan

This traveler left a rating score only Posted Mar 28, 2017 on Hotels
5 out of 5
by Amy

This traveler left a rating score only Posted Mar 28, 2017 on Hotels