Ratings based on 226 Verified Reviews

4.1 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by Manjit

Posted Aug 21, 2017 on Hotels
Excellent
Comment from Hotel Management
Aug 28, 2017
Dear Manjit, Thank you for taking a moment to rate your stay at Hilton Garden Inn Vienna South. We are happy to hear your stay was to your liking. Kind regards from Vienna, Vesna Prokic Executive Assistant Manager Hilton Garden Inn Vienna South
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2017
Problems at check in took a long time to be resolved but thereafter no complaints at all. Lovely comfortable rooms. Fabulous facility of the shuttle bus. Located near green spaces - good for early morning walks or jogs. Fast food eateries close by.
Comment from Hotel Management
Aug 11, 2017 by Vesna Prokic, Hotel Management
Dear Guest, Thank you very much for choosing our Hotel for your recent stay in Vienna and for taking the time to write a feedback. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We hope, that during your next visit in Vienna, we can welcome you once again at our Hotel to prove, that we are really passionate about guest service. Best regards from Vienna Vesna Prokic Executive Assistant Manager Hilton Garden Inn Vienna South vesna.prokic@viennasouth.com
1 out of 5
by loredana

No title

Posted Aug 9, 2017 on Hotels
I was there and was very nice but....when i ask the guy if he can call a pizza company to order for us somethink because we arrive late and we was hungry and they guy overthere say he is not alowed amd then i call my self from reception but the guy dint speak english and we have to buy from mcdonals but the room and the hotel is brilliant
Comment from Hotel Management
Sep 4, 2017
Dear Guest, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Due to law regulations in Vienna we are not allowed to order outside prepared food. We hope you will consider staying with us again in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.
5 out of 5
by Gail

Great hotel

Posted Jul 13, 2017 on Hotels
A bright modern hotel with fantastic breakfast selection and transport into city centre. Downside is that bus does not run in the evening. Restaurants are close by on business centre. Garage with shop and McDonald's next door.
Comment from Hotel Management
Jul 21, 2017
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found theoverall stay to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.
5 out of 5
by Ljubomir

Posted Jun 24, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. HGI Team
5 out of 5
by A verified traveler

Fantastic Stay

Posted Jun 5, 2017 on Hotels
The Hotel was fantastic and value for Money.
Comment from Hotel Management
Jun 27, 2017
Dear Guest, thank you for taking a moment to share your experience. We are glad that you had a good experience during your stay at Hilton Garden Inn Vienna South. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Kind regards from Vienna. HGI Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Rome

Great stay

Posted May 25, 2017
Though quite far from City, since Vienna's train system is very friendly_ great value for your money. Re, room comfort, it should be excellent, but during our stay air conditioning was not sufficient.
Comment from Hotel Management
Jun 27, 2017 by Ingo Sierich, Hotel Management
Dear Guest,thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear that you were uncomfortable with the temperature of your guest room during your stay. I will address your feedback directly with our team. We hope you will consider staying with us again in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed
5 out of 5
by A verified traveler

Posted Apr 29, 2017 on Hotels
Comment from Hotel Management
May 15, 2017
Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear that you were comfortable with the hotel and services offerd to you. We hope to see you in the near future back at home. Kind regards from your brightheardet HGI Team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Great experience, easy access to the bus system to connect to the Ubahn.
Comment from Hotel Management
Apr 26, 2017 by Ingo Sierich, Hotel Management
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed
5 out of 5
by Robert

Perfect, as always

Posted Feb 20, 2017 on Hotels
Friendly counter clerks and restaurant staff. Rooms are plenty roomy, quiet, and good internet service for taking care of business needs.
Comment from Hotel Management
Apr 4, 2017
Dear Robert, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.