Ratings based on 1,626 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Welcoming hotel with excellent standards

Posted Mar 25, 2017
Overall we had a great experience at the Hilton. The staff are very friendly and welcoming, they also helped with many of our quires and communication was easy. We went for a city view to save a little money, the room was large and comfortable, with lots of space and storage. However throughout the day & night there is some sort of shuttle that passes by which makes a lot of noise. Then again you are in a city so it's expected and didn't bother us as much as it might other people. We used a lot of the facilities and all were a great experience. There is also only a 3 minute walk to a small supermarket and a 5 minute walk to the Stadion (a shopping centre) with lots of restaurants and transportation links to both the airport and the city centre. I would recommend highly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dorset

Good out of town Hilton

Posted Jan 22, 2017
Pros: The bar area, views of the river and the spa.
Cons: I would ask the catering management to review the breakfast coffee - it was awful.
Stayed at this Hilton for a week in January. The hotel was warm and comfortable with the usual Hilton quality. Everything worked well - the staff were welcoming and very efficient. Check in and out were both smooth and quick. The facilities were reasonable, the spa was spotless, but it was disappointing that there was no steam room. Breakfast was good, but the reservation of certain tables for Hilton Honors Guests was a bit irritating. The coffee at breakfast was very poor. Given that Vienna is a mecca for coffee lovers, it's a pity the Hilton coffee was almost undrinkable. The bedroom temperature was rather difficult to regulate, despite several attempts to use a simple control panel - it just defaulted back to a centrally determined setting. Although the hotel is a little out of town, the transport links are excellent and a very short walk to the nearby bus/train links soon gets you into the city. Ask the staff for the short cuts. I would usually take taxis, but the network in Vienna is so good, it's worth using public transport. It's a good hotel, with fine views of the Danube (if you have a room on that side). The staff were friendly and helpful. If the price was right, I would use it again.
Comment from Hotel Management
Jan 23, 2017 by Hilton Vienna Danube Waterfront, Anna, Hotel Management
Dear Guest, thank you for taking the time to post a review about your stay with us. We are glad you overall enjoyed your stay and that you were especially satisfied with the transportation service in Vienna. At the same time we are sorry that not all aspects were to your fullest satisfaction and would like to apologize for the inconveniences. It would be a pleasure to welcome you again in the near future. Thank you. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Modern hotel next to the Danube

Posted Jan 16, 2017
Great amenities! The breakfast was superb!! Very family-friendly hotel. You have to walk 15 min to get to the closest metro station but the service in Austria is great!
Comment from Hotel Management
Jan 23, 2017 by Hilton Vienna Danube Waterfront, Anna, Hotel Management
Dear Guest, It’s fantastic to read how much loved staying with us. Thank you for your kind comments. We look forward to welcoming you back to our property on the riverside very soon. Thank you. Kind Regards
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel but far away from the attractions

Posted Jan 4, 2017
The Hotel was really nice and large, our room had a great view of the Danube. I would recommend this place for business travelers or folks who would like to be away from the tourists. If it's your first time in Vienna- this hotel is really far from Ringstrasse and there is not much to do around here.
Comment from Hotel Management
Jan 11, 2017 by Hilton Vienna Danube Waterfront, Hotel Management
Dear guest, thank you for reviewing your stay with us. We are glad you overall enjoyed your stay and hope to have the pleasure of welcoming you back again soon! With kind regards from Vienna, Agnetha Schöner Marketing Assistant
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2016
The Hotel is located about 10 min walk from a Sub station and if you and internet in your room is 10 euro per day or you need to go at the reception for free wifi
Comment from Hotel Management
Jan 4, 2017 by Hilton Vienna Danube Waterfront, Hotel Management
Dear guest, thank you for taking the time to post a review. I am glad you overall enjoyed your stay with us. With regards to your comment about WiFi, we offer free WiFi in our public areas, within other areas of the hotel this is subject to charges when booked through a third party website. We hope to have the pleasure of welcoming you back again soon. With kind regards from Vienna, Agnetha Schöner Marketing Assistant
3 out of 5
by Gorancho

Posted Dec 27, 2016 on Hotels
Aditonal payment on check in without asking of 70€ fee from credit card. Parking is to expensive, 21€ per day and wifi in room you must pay aditional 20€ per day.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Gorancho, thank you for taking the time to post a review. Reading your overall evaluation, we are sorry that your stay with us did not fully meet your expectations. With regards to your comment about WiFi, we offer free WiFi in our public areas, within other areas of the hotel this is subject to charges when booked through a third party website. We hope to have the pleasure of welcoming you back again soon. With kind regards from Vienna, Markus Hussler General Manager
4 out of 5
by A verified traveler

Posted Dec 26, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Dear guest, thank you for choosing Hilton Vienna Danube Waterfront and for sharing your feedback. We´re looking forward to welcome you back in the future. With kind regards from Vienna, Markus Hussler General Manager
5 out of 5
by Nick

Posted Dec 22, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Dear Nick, thank you for choosing Hilton Vienna Danube Waterfront and for sharing your positive feedback. We´re looking forward to welcome you back in the future. With kind regards from Vienna, Markus Hussler General Manager
1 out of 5
by A verified traveler

Avoid

Posted Dec 19, 2016 on Hotels
We arrived to the hotel at night. The room was very cold and the floor was icy . An hour later we got heater but still felt uncomfortable . I have paid 150 euro for the room . My expectation was clean and warm room . I did not got it . Next morning I explained to the manager all the situation and I asked for the compensation throw email. No answer . Thanks Hilton !! Never more
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for giving us the feedback on TripAdvisor. Feedback is always important for us to know what went well or not so well, to improve for the future and make it right. With regards to your comments about the room temperature, I am very sorry that your room felt so cool when you arrived and that this has clouded your whole stay with us. Please rest assured that this incident has already been discussed with the respective department head and please accept our sincerest apologies. With kind regards from Vienna, Markus Hussler General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Fort Myers, FL

Very nice hotel. Room vas large.

Posted Dec 18, 2016
Staff very nice. Great breakfast. Good dinner, but limited menu.
Comment from Hotel Management
Dec 25, 2016 by Hilton Vienna Danube Waterfront, Hotel Management
Dear John, thank you very much for your kind comments with regards to your recent stay. We hope to welcome you back in the not so distant future. With kind regards from Vienna, Agnetha Schöner Marketing Assistant