Ratings based on 517 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brussels, BE

A Jem!

Posted Feb 25, 2017
Pros: Staff friendliness.
Cons: Not really anything - the bar area was just being redone so can't fault it.
Location: Easy walk to old town circle and the underground was really close for destinations a little further away.
Great hotel at was redecorated with great taste! Staff was very friendly and helpful. Nice breakfast, good location - we had a wonderful stay.
5 out of 5
Recommended
for Couples
by A verified traveler from Santa Fe, New Mexico USA

Modern, upscale hotel near city center

Posted Feb 16, 2017
Pros: Location is great and the rooms are very modern and quiet.
Cons: The halls were overly warm and the temperature could easily go down a few degrees.
Location: Great Spanish tapas restaurant (Lola) nearby. Tram is almost directly in front of hotel.
Spent four days here using the hotel as a base to visit all major art museums. Staff members were most helpful and the room is quite modern and quiet. Restaurant had very large selection of food for breakfast in the morning.
Comment from Hotel Management
Feb 16, 2017 by Gabriella // Guest Service Agent, Hotel Management
Thank you for taking the time to write a review after your recent visit. We will take note on the temperatures of the corridors but I was delighted to read that you have had a positive visit to our hotel and look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel great location

Posted Feb 4, 2017
Pros: the bar and breakfast, great gym facilities also.
Location: central location for transport, easy walk to most places, not much in the way near by as quiet after hours.
Really nice hotel in a great central location near local transport. very modern hotel, lovely hotel bar and restaurant with a fantastic breakfast. only disappointment was the late night restaurant had to turn us away as they had to temporarily close for an hour not sure what the reason was.
Comment from Hotel Management
Feb 22, 2017 by Hilton Vienna Plaza, Hotel Management
Dear Mark, thank you for taking the time to write a review after your recent visit. I was delighted to read that you have had a positive visit to our hotel and look forward to welcoming you back again soon. With kind regards from Vienna, Agnetha Schöner Marketing Assistant
3 out of 5
Recommended
for Everyone
by A verified traveler

Too warm

Posted Jan 28, 2017
Hotel aicin not working. Hotel far too warm could not sleep
Comment from Hotel Management
Jan 30, 2017 by Anna, Hilton Vienna Plaza, Hotel Management
Dear Guest, thank you for taking the time to post a review about your stay with us. We are glad you overall enjoyed your stay. At the same time we are sorry that not all aspects were to your fullest satisfaction and would like to apologize for the inconveniences. It would be a pleasure to welcome you again in the near future. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel could do with a concierge

Posted Jan 27, 2017
Nice hotel bug no concierge made restaurant booking quite difficult.
Comment from Hotel Management
Jan 30, 2017 by Anna, Hilton Vienna Plaza, Hotel Management
Dear Guest, thank you for taking the time to post a review about your stay with us. We are glad you overall enjoyed your stay. At the same time we are sorry that not all aspects were to your fullest satisfaction and would like to apologize for the inconveniences. It would be a pleasure to welcome you again in the near future. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience!

Posted Dec 26, 2016
Great location. Friendly staff. Highly recommended.
Comment from Hotel Management
Dec 28, 2016 by Hilton Vienna Plaza, Hotel Management
Dear valued guest, thank you for choosing Hilton Vienna Plaza and for sharing your positive feedback. We´re looking forward to welcome you back in the future. With kind regards from Vienna, Agnetha Schöner Marketing Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotele close to everything

Posted Dec 23, 2016
Frienly staff, good location with U2 station , bus and tram next to hotel. Breakfast was also very nice
Comment from Hotel Management
Dec 28, 2016 by Hilton Vienna Plaza, Hotel Management
Dear Amela, thank you very much for your kind comments with regards to your recent stay. We hope to welcome you back in the not so distant future. With kind regards from Vienna, Agnetha Schöner Marketing Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from england

excelllenr location

Posted Dec 18, 2016
Within 15 min walk of town centre, 10 min walk to largest Xmas market, trans, buses all on doorstep.
Comment from Hotel Management
Feb 15, 2017 by Hilton Vienna Plaza, Hotel Management
Dear teresa, thank you for taking the time to write a review after your recent visit. I was delighted to read that you have had a positive visit to our hotel and look forward to welcoming you back again soon. With kind regards from Vienna, Agnetha Schöner Marketing Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to 5 Christmas Markets

Posted Dec 17, 2016
Beautiful Hilton. Best Hilton I've stayed in. Gorgeous rooms and nice fitness center.
Comment from Hotel Management
Dec 19, 2016 by Hilton Vienna Plaza, Hotel Management
Dear valued guest, It’s fantastic to read how much loved staying with us. Thank you for your kind comments. We look forward to welcoming you back to Hilton Vienna Plaza very soon. With kind regards from Vienna, Agnetha Schöner Marketing Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel near to Christmas market

Posted Dec 17, 2016
The hotel is near to most Christmas markets and main tourist spots. Also, the airport bus stop is next to the hotel, which is very convinent. But the hotel is a bit dry, you may need to put a cup of water next to you when you sleep.
Comment from Hotel Management
Dec 19, 2016 by Hilton Vienna Plaza, Hotel Management
Dear Betty, thank you for reviewing your stay with us. We are glad you overall enjoyed your stay and hope to have the pleasure of welcoming you back again soon! With kind regards from Vienna, Agnetha Schöner Marketing Assistant