Ratings based on 1,091 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Goed hotel

Posted Aug 24, 2016
Pros: Schoon, goed ontbijt, vriendelijk personeel en mooie kamer.
Location: Top locatie, midden in het centrum.
Fijn hotel, schoon, uitgebreid ontbijtbuffet en erg vriendelijk personeel.
4 out of 5
by A verified traveler from OC, CA

Excellent location AND quiet!

Posted Aug 22, 2016
Pros: All the staff were excellent. Courteous and friendly.
Cons: New towels, bottle of water would be nice, and refill breakfast buffet a bit more often.
Location: Right next to St. Stephens Cathedral and subway station.
For the price, hotel is well situated and spacious with a decent size bathroom.
Comment from Hotel Management
Aug 23, 2016 by HOTEL AM STEPHANSPLATZ, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Team HOTEL AM STEPHANSPLATZ
5 out of 5
by A verified traveler from Wales

Wonderful Hotel!

Posted Aug 16, 2016
Pros: Everything.
Cons: Nothing to fault
Location: Location was so central to everything. All you want to see in Vienna is on your doorstep.
Absolutely fantastic!! The most central location you could have. Eating a lovely breakfast ,looking directly at the Stephanplatz cathedral was awesome. Great food, wonderful service, comfortable, stylish and spacious room, friendly, welcoming staff. This hotel has everything. I could go on and on...
Comment from Hotel Management
Aug 16, 2016 by HOTEL AM STEPHANSPLATZ, Hotel Management
Dear Guest, Thank you very much for this great review! We are very happy to learn that we could make your stay in our hotel a memorable one! We would like to thank you for your kind recommendation and are looking forward to your next visit. Kind regards, Team HOTEL AM STEPHANSPLATZ
5 out of 5
by A verified traveler from Birmingham, UK

Fabulous location, breakfast and staff! Faultless!

Posted Aug 10, 2016
Pros: everything! Staff, location, fabulous rooms.
Cons: Tea and coffee making facilities in the room would be fabulous.
Location: right outside Stephansdom Cathedral and Stephansplatz Metro station! Central for everything.
I usually don't book modern hotels but Am Stephansplatz had such a an amazing location and good reviews at a fantastic ice for Vienna (I booked 7 months in advance), that I had to book it. Boy, am I glad I did, I could be converted to modern hotel living! The location is truly fantastic, right opposite Stephansdom Church and the welcome we received from hotel staff was wonderful. Breakfast was plentiful and well prepared, tea and coffee was brought to you by super helpful staff, instead of the usual fight for Luke warm water out of an urn. The view of the Cathedral from the breakfast room is one I will never forget. The metro station is literally right outside the front of the hotel, just two stops from Wien Matte (which is where the super efficient CAT Airport Train departs from (16 minutes to the airport, every 30 minutes, we did this both directions and it is fabulous). We also walked to the hotel from the CAT station stop, which only took 15 minutes. We disembarked our plane at 1.45 and were walking into our hotel room at 2.25 pm!! Baggage reclaim, train to the city centres, walk and hotel check in, that's Vienna efficiency for you! Super bonus though, was that when wee checked in, we were told we had been upgraded from the basic 'comfort' room that I had booked to a considerably larger, balcony and patio terrace room with an outstanding view of the cathedral! Free of charge, thank you Am Stephansplstz! Amazing. Stay here, you will NOT be disappointeD.
Comment from Hotel Management
Aug 13, 2016 by HOTEL AM STEPHANSPLATZ, Hotel Management
Dear Guest, Thank you very much for sharing your impressions of your stay with us! We are overjoyed that you had such a pleasant stay with us and enjoyed your trip to Vienna. Thank you for your kind word regarding our staff. We will be sure to pass on your comments to the team. We hope to be able to welcome you back again in the near future! Kind regards, Team HOTEL AM STEPHANSPLATZ
5 out of 5
by A verified traveler from uk

Lovely hotel in centre of Vienna

Posted Aug 9, 2016
Very friendly staff in hotel , comfortable beds , amazing views of stephansplatz . Perfect location in centre of historic Vienna , just by train station . Would definitely stay here again
Comment from Hotel Management
Aug 10, 2016 by HOTEL AM STEPHANSPLATZ, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team HOTEL AM STEPHANSPLATZ
5 out of 5
by A verified traveler

Ideales Hotel für einen Kurzurlaub

Posted Aug 8, 2016
Lage ist ideal, direkt an der U-Bahn-Station, Personal sehr freundlich, Zimmer sehr schön, super sauber,alles war perfekt
Comment from Hotel Management
by HOTEL AM STEPHANSPLATZ, Hotel Management
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team HOTEL AM STEPHANSPLATZ
5 out of 5
by A verified traveler from Schleswig-Holstein

Sehr hübsches, ansprechendes Hotel im Stadtzentrum

Posted Aug 4, 2016
Pros: Die Freundlichkeit und Servicebereitschaft des Personals, aber auch die Ausstattung der Frühstücksräume und Zimmer
Cons: Wir waren sehr zufrieden mit dem Angebot und haben keine weiteren Verbesserungsvorschläge
Location: Das Hotel liegt zentral in der Stadtmitte, zum Stephansdom, zu den Fiakern zu vielseitigen Fachgeschäften und aufmerksamer Gastronomiist es nicht weit
Sehr freundliche Begrüßung bei der Ankunft und tägliche, sehr aufmerksame Betreuung und Versorgung beim Frühstück. Das Personal war sehr freundlich und aufmerksam. Das Zimmer war großzügig, bequem und praktisch eingerichtet. Wir erhielten auf unsere Fragen freundlich alle erbetenen Auskünfte und haben uns im Hotel - vom Personal freundlich betreut - sehr wohl gefühlt. Die Ausstattung und der Service haben uns sehr gut gefallen.
Comment from Hotel Management
by HOTEL AM STEPHANSPLATZ , Hotel Management
Lieber Gast, herzlichen Dank für diese wunderbare Empfehlung unseres Hauses! Wir freuen uns sehr, dass Sie einen schönen Aufenthalt hatten und hoffen Sie besuchen uns bald mal wieder! Mit freundlichen Grüßen, Ihr Team HOTEL AM STEPHANSPLATZ
5 out of 5
by A verified traveler

Traumhaftes Stadthotel in Wien direkt am Stephansd

Posted Aug 1, 2016
Pros: ALLES...
Cons: Nein.
Location: Direkt im Zentrum, alles tollerreichbar.
Ein wunderschöner Städtetrip, 4 herrliche Tage. Grinzing, Wien selbst, Wachau usw.... einfach toll.....
Comment from Hotel Management
by HOTEL AM STEPHANSPLATZ, Hotel Management
Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Team HOTEL AM STEPHANSPLATZ
4 out of 5
by A verified traveler

Posted Jul 31, 2016
very comfortable rooms, staff very helpful. Couldn't be more centrally located.
Comment from Hotel Management
Aug 1, 2016 by HOTEL AM STEPHANSPLATZ, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Team HOTEL AM STEPHANSPLATZ
5 out of 5
by A verified traveler from København

Komfortabel hotel tæt på alle seværdigheder

Posted Jul 28, 2016
Hvis du sætter pris på komfort, god morgenmad og beliggenhed, vil du vælge dette hotel. Hotellet ligger i gå-afstand til alle seværdigheder og hvis du skal længere hen, er metroen kun 50 meter fra hotellet.
Comment from Hotel Management
by HOTEL AM STEPHANSPLATZ, Hotel Management
Kære Gæst, Tak for den store gennemgang af vores hotel! Vi er glade for, at du nyder dit ophold og håber at se dig igen meget snart. Med venlig hilsen, Team HOTEL AM STEPHANSPLATZ Team HOTEL AM STEPHANSPLATZ