Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Airdrie, AB

Warm and inviting

Posted Nov 22, 2016
The staff was very friendly and greeted you every time you went by. The rooms were comfortable and well lit. Breakfast was amazing - a multitude of tables to choose from. You can hear water running through the pipes when someone flushes. But given the age of the building, this facility is in phenomenal shape and in a fantastic location just outside of the inner city. I would definitely recommend and return.
Comment from Hotel Management
Nov 22, 2016 by Linda, Hotel Management
Dear Mary, Thank you for your important feedback, giving us the possibility to control our service. We are glad that you enjoyed your stay and thank you for recommending us to furhter travellers. Wishing you a great advent, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
by A verified traveler from cheshire

Excellent location delicious breakfast

Posted Nov 9, 2016
Pros: This hotel is in an excellent location just across the canal from all the cathedrals and the palace we walked to all from the hotel taking in all the sites along the way,but public transport is easily accessible from the hotel with the station a few hundred meters away. Breakfast was delicious and so much variety there is something for everyone. The staff were pleasant and were willing to help if you need it. No bells and whizzes but adequate for our needs.
Cons: The rooms are a little tired looking and I would have prefer a double mattress instead of two singles on a double bed frame
Location: You must try the sister hotel for a evening meal. We had to the tastes of Vienna seven course meal and wow. All the local food at a reasonable
Comment from Hotel Management
Nov 14, 2016 by Linda, Hotel Management
Dear pepperjim, thank you for taking the opportunity to give us important feedback which helps us to control and optimize our offer. We assure you that we will continue doing our best to make all our guests feel comfortable and thank you for your suggestions. Wishing you a great autumn, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
by A verified traveler

Sehr gemütliches Hotel.

Posted Nov 3, 2016
Pros: Vorallem das Frühstück war überragend
Ein etwas älteres Hotel, hat aber seinen Charme. Kleines Zimmer, es war sauber
Comment from Hotel Management
Nov 9, 2016 by Linda, Hotel Management
Sehr geehrte Sandra, Herzlichen Dank für Ihre Kommentare. Gerne beraten wir Sie zum Zeitpunkt Ihrer nächsten Reservierung direkt, um gemeinsam die passende Kategorie zu finden. Wir danken Ihnen für Ihre Komplimente für das Frühstück und verbleiben, mit freundlichen Grüßen aus Wien Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Wiens charmante Privathotels
4 out of 5
by A verified traveler from München

Zentrumsnähe

Posted Nov 1, 2016
Pros: Zentrumsnähe
Cons: Kann ich im Moment nicht angeben
Location: Das Hotel befindet sich in der Nähe vom Donaukanal und man kann die Innere Stadt bequem zu Fuß erreichen.
Hatte private Dinge in Wien und Umgebung zu erledigen
Comment from Hotel Management
Nov 4, 2016 by Linda, Hotel Management
Sehr geehrter Hermann! Besten Dank für Ihre Bewertung. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns verbringen konnten und verbleiben, mit freundlichen Grüßen Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Wiens charmante Privathotels
4 out of 5
by A verified traveler from Rijswijk

Oud, goed hotel direct bij centrum

Posted Sep 29, 2016
Pros: Aardig personeel die ook s'nachts een glaasje wijn schonken voor ons.
Cons: Goede gebruiksaanwijzing voor de kluis, of als die er was hebben wij hem niet gevonden.
Location: Centrum met alle bezienswaardigheden is dichtbij en openbaarvervoer is op de hoek.
Wij hadden met vier vriendinnen de familiekamer. Deze heeft twee aparte slaapkamers waarvan eentje met een zitje. Alles was goed verzorgd en schoon. Vriendelijk personeel waar je met alle vragen terecht kon. Het ontbijt was heel erg goed, van hartig tot zoet met goede bediening. De ligging van het hotel, daar ging het om, nog geen vijf minuten lopen en je bent in het centrum en bij de trams en de U-baan. Het hotel is niet nieuw, de kamer moet gewoon worden open gemaakt met een sleutel maar hoort dat niet bij de sfeer van een stad als Wenen?
Comment from Hotel Management
Oct 3, 2016 by Linda, Hotel Management
Dear Hedwig, thank you for informing us about your stay. We are glad that you enjoyed a nice vacation and hope to welcome you back soon. In the meantime, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese Charm
3 out of 5
by A verified traveler from Z

Biggest plus is the location

Posted Sep 15, 2016
I stayed at this hotel for four nights. The biggest negative is that the rooms are old and the hotel is very frugal with regards to cleanliness; they dont really change the towels or sheets unless you specifically ask them to do it. They just fold. There were also cobwebs in the corners of the room. The biggest plus is its location. It is literally 2 minutes away from the metro. Having said that, Vienna is such a compact city that I hardly even used the metro. You can simply walk to the major attractions (like the Hofburg Palace) as everything is within a 15 minute radius.
Comment from Hotel Management
Oct 4, 2016 by Linda, Hotel Management
Dear Oz, We are sorry to read that you did not fully enjoyed your stay and noticed your remarks. As you wrote we do not change the towels automatically, but let decide the customer itself if wished. Towels on the floor means: change. This is due to environment friendly rules. Please do not hesitate to contact directly the reception team for any support or help needed. The colleagues at your disposal 24h/day. We hope to soon get a further chance to convince you and remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese Charm
5 out of 5
by A verified traveler from Santos ,São Paulo

Posted Sep 4, 2016
Pros: O hotel é excelente, muito bem localizado e todos os seus serviços muito bons, limpeza, cordialidade, café da manhã, enfim, tudo.
Location: É muito bem localizado, próximo ao rio Danúbio e é possível visitar os principais pontos turísticos à pé.
Foi uma viagem turística em família. Era uma cidade que queríamos conhecer e que superou nossas expectativas , é um lugar lindo e que merece ser visto. Já temos vontade de voltar e desfrutar ainda mais de sua história e beleza.
Comment from Hotel Management
Sep 19, 2016 by Linda, Hotel Management
Dear celi, thank you for your nice comments and your positive review. We are very happy to learn that you enjoyed a great stay with us and hope to welcome you back soon. In the meantime, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese Charm
4 out of 5
by A verified traveler

Location is great

Posted Aug 25, 2016
The staff was friendly and courteous. The breakfast offering was quite generous and good.
Comment from Hotel Management
Aug 29, 2016 by Linda, Hotel Management
Dear Anonymous, Thank you for your positive review. We are glad that our offer convinced you and we hope to welcome you back in future. In the meantime, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager
4 out of 5
by A verified traveler from Boston

OK Hotel - Cleanliness could be better

Posted Jul 24, 2016 on Orbitz
Pros: Overall an OK hotel
Cons: Shower is narrow - two many metal parts in the way for you to take a shower at convenience Carpets could be changed Elevetor - nothing could be done
Location: Very convenient location for Stephen's church, Schwedenplatz U1/U4 station and lovely Tram 2
Very convenient location for Stephen's church, Schwedenplatz U1/U4 station and lovely Tram 2 Inconvenient elevator in hotel & shower in the room. Old carpet. Breakfast looks like wide choices - for people from US only a few are consumable.
2 out of 5
by A verified traveler from Zürich

Alt und schmudlig - eine Renovation wäre angesagt!

Posted Jun 24, 2016
Cons: Alt und schmudlig - eine Renovation wäre angesagt!
Alt und schmudlig - eine Renovation wäre angesagt!
Comment from Hotel Management
Jul 16, 2016 by Hotel City Central, Hotel Management
Sehr geehrter Gast! Wir danken Ihnen für Ihre wichtige Rückmeldung, welche uns dabei hilft unser Angebot zu kontrollieren und verbessern. Wir bedauern, dass wir Sie nicht gänzlich überzeugen konnten und versichern Ihnen, dass wir weiterhin an unserem Angebot arbeiten werden um all unseren Gästen einen angenehmen Aufenthalt zu bieten. Es freut uns, dass insbesondere die Hotellage und der gebotene Service überzeugen konnten und danken Ihnen für Ihre Wertung. Wir hoffen, Sie auch in Zukunft wieder bei uns zu empfangen und verbleiben, in der Zwischenzeit, mit freundlichen Grüßen aus Wien Linda Labschütz / Internet Guest Relation Manager Schick Hotels – Wiens charmante Privathotels