Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from MK

Vorsicht,es wird schwer gebaut,Mo-Fr Baulärm!

Posted Oct 30, 2016
Location: Etwas abseits vom Zentrum,Aber gut moot Straßenbahn erreichbar
Alles ok,etwas abgewetzt,va Hoteleingang,Wasserhahn quietscht etc,
2 out of 5
by A verified traveler

Achtung große Baustelle direkt neben dem Hotel

Posted Oct 22, 2016
Location: wunderbar zentral
Meiden Sie dasTriest.Bis 2018 ist eine große Baustelle direkt neben dem Hotel,es entsteht ein neuer Anbau mit 50 Zimmern. Im Moment wird mit Preßlufthammer gearbeitet. Das wird zwar mit "Lärmbelästigung" angesagt und man bekommt einen Gutschein für einen Drink. Aber ein Zimmer das man tagsüber nicht benutzen kann, für 249,00 ist zu teuer
Comment from Hotel Management
Oct 24, 2016 by Kathi, Hotel Management
Sehr geehrter Anonymous, wir bedanken uns sehr, dass Sie für Ihren Aufenthalt unser Haus gewählt haben und uns Ihr Feedback auf diesem Wege zukommen zu lassen. Es ist schön zu lesen, dass Ihnen unsere Lage gefällt. Natürlich tut uns leid, dass es zum Zeitpunkt Ihres Aufenthaltes zu einer Lärmbelästigung gekommen ist. Wir können Ihren Unmut verstehen! Die Vermeidung solcher Beeinträchtigungen liegt uns sehr am Herzen und wir hoffen auf Ihr Verständnis. Wir würden uns freuen, Sie 2017 im runderneuerten Triest begrüßen zu dürfen und verbleiben mit besten Grüßen - Kathi Bretschneider / Guest Relation Team
4 out of 5
by A verified traveler

Bra hotell

Posted Sep 3, 2016 on Hotels
Bra hotell,stort bad,bra frokost (men dyr). Veldig ustabil wifi på rommet. TV var via en Apple-maskin, dette fungerte ikke helt, noen kanaler ikke tilgjengelige, og systemet 'frøs' ved en anledning.
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Dear Anonymous, we are more than happy that we could fulfil your expectations and that you have enjoyed your stay with us . Thank you for your comments regarding TV and WIFI. We forwarded to our technician. We truly hope you will visit us soon again. - Kathi Bretschneider / Guest Relation Team
4 out of 5
by A verified traveler

Nice stay

Posted Aug 17, 2016 on Hotels
早餐选择很多。距离Opera House不远,逛街购物非常方便。不巧遇酒店扩建维修,8点开始工程噪音有些恼人。
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Dear Anonymous, thank you for your kind review. We would like to apologize for all of the construction noise that has taken place during your stay. Our hotel is being converted and an extension is added. Next year the new design rooms will leave nothing to be desired. By telling you the reason for this inconvenience, we hope you will look more charitably on the disruption of your daily lives. We apologize again for any problems this caused you. Kind regards Kathi Bretschneider / Guest Relation Team
4 out of 5
by A verified traveler

Posted Aug 13, 2016
Good experience as i have enjoyed my stay and the best thing is the support of the staff.
Comment from Hotel Management
Sep 27, 2016 by Kathi, Hotel Management
Dear Anonymous, what a wonderful review! Of course we will forward your praise to the entire team We are looking forward to welcoming you back whenever your travels brings you to Vienna again. Kathi Bretschneider / Guest Relation Team
4 out of 5
by A verified traveler from France

Friendly hotel in a great location

Posted Aug 11, 2016
The renovated rooms are excellent. We moved to an older room when the shower drain blocked. The older room was bigger in size but still comfortable. There were workmen breaking concrete in the building next door. They started at 8am which is not good for those sleeping in after a late night! I would go there again when the building next door is finished because we were able to walk everywhere - the market was 5 minutes on foot, le cathedral 12 minutes, the historical art museum 15 minutes.
Comment from Hotel Management
Sep 27, 2016 by Kathi, Hotel Management
Dear Chantal, thank you for your kind review. We would like to apologize for all of the construction noise that has taken place during your stay. Our hotel is being converted and an extension is added. Next year the new design rooms will leave nothing to be desired. By telling you the reason for this inconvenience, we hope you will look more charitably on the disruption of your daily lives. We apologize again for any problems this caused you. Kind regards Kathi Bretschneider / Guest Relation Team
4 out of 5
by A verified traveler from Houston, Tx

homey

Posted Aug 7, 2016
Cons: the shower stall /tub door & height of tub. water pressure too strong which prevented us from using the shower head to avoid flooding..
Location: Plenty to do & see.
everybody was nice & attentive to needs. Only drawback is the shower tub which can be hazardous because of the height, strong water pressure that the half door can"t prevent spilling lots of water on the floor. Under renovation at the time of stay & very noisy & inconvenient. Location is within walking distance to everything. Food markets are within vicinity & lots of places to eat out.Metro is very close. Breakfast buffet was sufficient & good choices. Andrea was very nice & accomodating. Fast service even at night. Thanks for making our stay enjoyable.
Comment from Hotel Management
Sep 27, 2016 by Kathi, Hotel Management
Dear Lolama, we are more than happy that you have enjoyed your time with us and we could fulfil your expectations regarding location, our delicious breakfast and our helpful staff. We would like to apologize for all of the construction noise that has taken place during your stay. Thank you for your patience and understanding. We are looking forward to welcoming you back whenever your travels brings you to Vienna. Kathi Bretschneider / Guest Relation Team
5 out of 5
by A verified traveler from Seattle USA

Upgraded to beautiful suite.

Posted Jul 25, 2016
Pros: Location was wonderful and room was sublime.
Cons: Check out staff.
Location: Very near everything and U trains.
We stayed at Das Triest during the peak of tourist season. Excellent location, excellent staff and accommodations. We were upgraded to our own suite with a door out to inner courtyard. Very beautiful and relaxing after a day of sites. Very near Karlplatz where you can take the U anywhere in the city. Don't take an expensive bus tour, use the U! Also very close to museum quarter. Only difficulty was checkout staff when we left at 5:00 am for airport. There was a discrepancy on the bill (had been charged twice for laundry) and had a hard time convincing him we should only have one laundry charge. Took a long time convincing him and then a long time to get it taken off. Other than that, it was wonderful. Highly recommend the breakfast.
Comment from Hotel Management
Jul 26, 2016 by Kathi, Hotel Management
Dear Susie, it is a real pleasure to read such a wonderful feedback and it is good to hear that you had a fabulous stay with us. We are sorry for the inconvenience you had towards checking out. This is for sure not our standard. We are looking forward to welcoming you back whenever your travels brings you to Vienna again. Kathi Bretschneider / Guest Relation Team
5 out of 5
by A verified traveler from England

Nice hotel easy reach to centre

Posted Jul 19, 2016
This is our second visit to this hotel. Which we hope to visit again. The only disappointment was with the breakfast. The food was very good but if you wanted the reduced price you had to have breakfast everyday which was not always possible. So we ended up paying for 7 breakfast when we only had 5 which worked out at 50 euros a day for the two of us. Everything else was perfect. At this hotel you can walk to centre, underground and trams.
Comment from Hotel Management
Jul 26, 2016 by Kathi, Hotel Management
Dear Barbara, what a wonderful review! Thank you so much! We are pleased to receive praise - but especially comments on things that are not working well provide us with the valuable chance to continuously improve our enterprise. So, thank you for your suggestions, too. We can't wait until your next visit to Das Triest and send you our best regards. –Kathi Bretschneider / Guest Relation Team
3 out of 5
by A verified traveler

Convenient location

Posted Jul 16, 2016
Pros: The staff, who were pleasant and helpful, and the cleanliness of the room.
Cons: Knowing the place turns into a building site during the day.
Location: Superb central location within walking distance of Metro and with trams passing the door way.
In many respects this is the perfect hotel - clean, well appointed accommodation and pleasant staff. However I was not told about the building works being undertaken and from 8.30am one morning it was impossible to hear yourself think as a result of the drilling taking place. I went outside my room and a 'false' door had been installed (presumably to screen the rest of the hotel from the noise). My room was the wrong side of the false door. I was not in Vienna to stay in my room, but being told what to expect would have been helpful.
Comment from Hotel Management
Jul 26, 2016 by Kathi, Hotel Management
Dear Emily, thank you for your feedback of your stay at our hotel “Das Triest”. We are very pleased to read that you liked our great location and that you had a good treatment by our staff, as this is our priority. We would like to apologize for all of the construction noise that has taken place during your stay. Our hotel is being converted and an extension is added. Next year the new design rooms will leave nothing to be desired. By telling you the reason for this inconvenience, we hope you will look more charitably on the disruption of your daily lives. Thank you for your patience and understanding. We apologize again for any problems this caused you. Kind regards Kathi Bretschneider / Guest Relation Team