Ratings based on 1,858 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great staff great breakfast

Posted Nov 27, 2016
I would definitely book again. Great experience. The staff was soooo accommodating.
Comment from Hotel Management
Nov 29, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Susan! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon! best regards, the Hotel de France Team
4 out of 5
Recommended
for Everyone
by A verified traveler from wiltshire UK

Handy to centre

Posted Nov 23, 2016
Pros: Very good breakfast.
Cons: .
Location: .
All very good. Helpful receptionists.................
Comment from Hotel Management
Nov 24, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Doug! Thank you so much for taking your time to post your personal feedback! We saw that you were almost entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
3 out of 5
by A verified traveler from Texas

Minimalist

Posted Nov 17, 2016
Cons: Rooms are in dire need of remodeling
The initial impression is a positive one. The lobby, reception and bar area are nice. The staff is also very helpful and pleasant. The big disappointment was the room. It felt dated and the air conditioning was dreadful. In all, not a terrible experience but I would not recommend it to a friend.
Comment from Hotel Management
Nov 17, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Jarod! Thank you so much for taking your time to post your personal feedback! We saw that you liked our friendly staff and the hotel in general. Unfortunately our front desk staff was not informed that you were not entirely satisfied with your room and the features. We would have shown you other rooms which are furnished differently. In spite of that we hope your trip to Vienna and your stay at our hotel was a successful and pleasant one!
5 out of 5
Recommended
for Everyone
by A verified traveler from Weehawken, NJ

Great location and wonderful staff.

Posted Nov 15, 2016
Pros: Excellent breakfast, clean and quiet rooms, very nice staff and great proximity to part of city center where I wanted to spend time.
Cons: All was wonderful, except that on Saturday morning there was a very long line for breakfast, because all hotel guests must have decided to eat breakfast at same time!
Location: Christmas market of City Hall nearby, also the Burgtheater - lovely theatre where we caught a play. The famous cafe Landtmann is also nearby.
Comment from Hotel Management
Nov 17, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Erica! Thank you so much for taking your time to post your personal feedback! We saw that - apart from the breakfast situation on Saturday - you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
4 out of 5
by A verified traveler

Absolutely fine

Posted Nov 14, 2016 on Hotels
Great location, very close to central area, but distant enough to avoid crowds. Broad breakfast options, but egg station could do with some help! Bar area very non-descript, unattractive, but overall, the hotel gives you what any urbank visitor should want - easy access and comfortable accomodation
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Dear Client! Thank you so much for taking your time to post your personal feedback! We saw that for the most part you were satisfied with the hotel, our staff and the services offered! We hope that your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon! best regards, the Hotel de France Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Very nice building, well maintained.

Posted Nov 10, 2016
Amazing breakfast. Good location. Friendly reception.
Comment from Hotel Management
Nov 10, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Clients! Thank you so much for taking your time to post your excellent personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
5 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Dear Clients! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon! best regards, the Hotel de France Team
5 out of 5
by A verified traveler

Very good quality and easy walking to everything

Posted Nov 5, 2016 on Hotels
Really good hotel near all sites and close to good restaurants
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Dear Client! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon! best regards, the Hotel de France Team
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in good location

Posted Nov 5, 2016 on Ebookers
Pros: Good location
Cons: Complete refit and update and for staff to listen and fix when something doesn't work
Location: Good location near to underground short walk to centre
Check in easy and quick didn't like first room we were given sixth floor in the attic hotel staff changed with no problem.this room was very tired looking and the heating didn't work told reception on numourous occasions but didn't get fixed for the complete stay so came home with a cold.the whole hotel very tired looking definitely not a 5 star as advertised 3 at best only 2 narrow lifts and at best only 1worked most of the time.Restaraunt for breakfast very cramped tables too close together breakfast not that great as most things that were supposed to be hot weren't.
Comment from Hotel Management
Nov 7, 2016 by Best regards, the Hotel de France team , Hotel Management
Dear Client! Thank you for letting us know your personal feedback! We are sorry that the hotel did not quite meet your expectations. Nevertheless we hope that you had some lovely days in the city of Vienna and that you could take lots of pleasant memories back home. Best regards, the Hotel de France team
5 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Dear Client! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon! best regards, the Hotel de France Team