Ratings based on 1,871 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Excellent breakfast

Posted Mar 16, 2017
Close to a magor underground station. We enjoyed the staying in this hotel.
Comment from Hotel Management
Mar 17, 2017 by best regards, the Hotel de France Team , Hotel Management
Dear Guests! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! We are glad that your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Staffordshire

Hotel De France - 3 night stay

Posted Mar 13, 2017
Good position, Ubahn entrance yards away. Well located for cafes and restaurants. Lovely reception staff, very helpful and knowledgable. We arrived at 11:30 pm and recieved a friendly welcome. Bedrooms were big - a tad hot for me and had to keep opening windows. Bath product replensished daily Excellent breakfast - lots of variety and good quality. Didn't eat diner there as so many other places to try out. Would definitely go back as great value for money.
Comment from Hotel Management
Mar 13, 2017 by best regards, the Hotel de France Team , Hotel Management
Dear Manda! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! We are glad that your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon! best regards, the Hotel de France Team
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

European Charm, great location, efficient staff

Posted Feb 18, 2017
Pros: Location; staff friendliness, efficiency and willingness to help; very good breakfast; room size; overall ambiance.
Cons: Pillows... More English language channels would also be helpful.
Location: Hotel located on the ring street surrounding the center of the old town, easy walk to historical locations, museums & plenty of good restaurants.
Lovely hotel, comfortable rooms (except the "deflated" pillows), breakfast was excellent, very nice ambiance. Staff was very pleasant and efficient with our requests. Location worked good for us for sight-seeing, subway and tram stations are at the corner of the building, hop-on/hop-off buses are not too far.
Comment from Hotel Management
Feb 20, 2017 by best regards, the Hotel de France Team , Hotel Management
Dear Guests! Thank you so much for taking your time to post your personal feedback! We saw that you were almost entirely satisfied with the hotel, our staff and the services offered! Your remarks about the pillows and the lack of English channels (pay-TV only) will be considered. We hope that in spite of that your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
5 out of 5
Recommended
for Couples
by A verified traveler from Australia

Lovely Hotel de France....

Posted Jan 12, 2017
Pros: Location, ambience, friendliness, facilities, etc - all very good.
Cons: Heating & cooling controls need an upgrade to the 21st century
Location: Cultural tourism locations and activities as well as dining out, after dark tourism etc...
The lovely Hotel de France is ideally located right on the ring with access to trams, train, hop on/off bus, etc. Walking distance to everything in the old town, reasonably priced etc.... Everyone very friendly, nice lounge to sit in, good bar, nice restaurant, great breakfast... Gym on the 6th floor however I didn't visit :-) My bad. Only complaint was the room is just too hot and without individual temperature controls. Maybe that's normal in Vienna... We had the window open often (luckily we had a window overlooking the street) to let some cool in fro outside.
Comment from Hotel Management
Jan 16, 2017 by best regards, the Hotel de France Team , Hotel Management
Dear ianh999! Thank you so much for taking your time to post your personal feedback! We saw that you were almost entirely satisfied with the hotel, our staff and the services offered! We are really sorry that the room temperature was not at your convenience. In spite of that we hope that your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Great area, great facilities, average rooms

Posted Jan 3, 2017
Location here is tremendous and the hotel is beautiful. Down side is the room is not very comfortable. There was no control of the heat (was able to crack the windows). The beds were decent but the double bed was actually two single beds pushed together. The pillows were the saddest pillows I have ever seen. room size was large and had two separate bathrooms which was nice
Comment from Hotel Management
Jan 10, 2017 by best regards, the Hotel de France Team , Hotel Management
Dear Gary! Thank you so much for taking your time to post your personal feedback! We saw that you especially liked the hotel's central location. Unfortunately our front desk staff was not informed that you were not entirely satisfied with your room and the features. We would have shown you other rooms (grand lit/double bed) which are furnished differently. We are sorry that the pillows and the heating were not at your convenience either. In spite of that we hope your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back one day! best regards, the Hotel de France Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Colchester Essex

.

Posted Dec 22, 2016
Superb location very friendly staff and nothing too much trouble, would recommend.
Comment from Hotel Management
Dec 27, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Andy! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Nice clean and very good located hotel.

Posted Dec 22, 2016
Pros: The location, the breakfast, the clean room and the staff.
Location: The location is very good, on the inner border of the centrum, few meters from the subway. near the Rathaus. near many Christmas markets.
The location of the hotel is very good, the breakfast and the service are excellent, the room was big and clean. the staff were nice. At the beginning we got a room, on floor 1 without a view to the street, we asked for a change, they did it with no problems.
Comment from Hotel Management
Dec 22, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Aharon! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna just before Christmas and your stay at our hotel was a comfortable and pleasant one - we would love to welcome you back soon!
4 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Client! Thank you so much for taking your time to post your personal feedback! We saw that for the most part you were satisfied with the hotel, our staff and the services offered! We hope that your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon! best regards, the Hotel de France Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Enjoyed our stay a lot!!

Posted Dec 19, 2016
Excellent location, very comfortable, clean, helpfull staff!. Highly recommended!
Comment from Hotel Management
Dec 20, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Olga! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 17, 2016
Wonderful hotel with a perfect location. Will absolutely stay here again. The only thing slightly lacking was ouse keeping. Towels, glasses, vacuuming, coffee replacement were sometimes forgotten.
Comment from Hotel Management
Dec 20, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Client! Thank you so much for taking your time to post your personal feedback! We saw that for the most part you were satisfied with the hotel, our staff and the services offered! We are sorry that our housekeeping did not take care of your needs properly, be assured that we are working on that! In spite of this we hope that your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!