Ratings based on 1,805 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Nice

Hôtel calme très bien placé

Posted Dec 7, 2016
Pros: son emplacement pour visiter Vienne ; l'accueil et la gentillesse du Personnel
Cons: Prix du petit déjeuner trop élevé : 26 €, même s'il est très copieux
Location: Très proche des monuments principaux et de la zone touristique
Centre historique accessible à pied ; station de métro toute proche ; accueil et propreté irréprochables.:
5 out of 5
by A verified traveler from Birmingham, UK

Viennese charm

Posted Dec 6, 2016
Pros: It has retained the charm of a by-gone era, but has maintained today's expected standards.
Cons: The breakfast is far too expensive - not a problem as there are many alternatives nearby.
Location: Our favourite was the Café Central - 140 years old, and former patrons include Freud, Lenin, Trotsky, Stalin, Tito - and sadly Hitler!
Excellent location on the doorstep of all you want to see, right by U-Bahn for further afield, room gloriously spacious.
5 out of 5
by A verified traveler from US

Great staff great breakfast

Posted Nov 27, 2016
I would definitely book again. Great experience. The staff was soooo accommodating.
Comment from Hotel Management
Nov 29, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Susan! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon! best regards, the Hotel de France Team
5 out of 5
by A verified traveler

Perfekt beläget

Posted Nov 24, 2016
Pros: Allt, särskilt läget
Cons: Frukosten för dyr
Location: Perfekt för turister, gångavstånd till nästan allt
Mycket bra hotell med lite äldre o lyxig känsla. Perfekt läge för turistande
Comment from Hotel Management
Nov 29, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Client! Thank you so much for taking your time to post your personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
4 out of 5
by A verified traveler from wiltshire UK

Handy to centre

Posted Nov 23, 2016
Pros: Very good breakfast.
Cons: .
Location: .
All very good. Helpful receptionists.................
Comment from Hotel Management
Nov 24, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Doug! Thank you so much for taking your time to post your personal feedback! We saw that you were almost entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
3 out of 5
by A verified traveler from Texas

Minimalist

Posted Nov 17, 2016
Cons: Rooms are in dire need of remodeling
The initial impression is a positive one. The lobby, reception and bar area are nice. The staff is also very helpful and pleasant. The big disappointment was the room. It felt dated and the air conditioning was dreadful. In all, not a terrible experience but I would not recommend it to a friend.
Comment from Hotel Management
Nov 17, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Jarod! Thank you so much for taking your time to post your personal feedback! We saw that you liked our friendly staff and the hotel in general. Unfortunately our front desk staff was not informed that you were not entirely satisfied with your room and the features. We would have shown you other rooms which are furnished differently. In spite of that we hope your trip to Vienna and your stay at our hotel was a successful and pleasant one!
5 out of 5
by A verified traveler from Weehawken, NJ

Great location and wonderful staff.

Posted Nov 15, 2016
Pros: Excellent breakfast, clean and quiet rooms, very nice staff and great proximity to part of city center where I wanted to spend time.
Cons: All was wonderful, except that on Saturday morning there was a very long line for breakfast, because all hotel guests must have decided to eat breakfast at same time!
Location: Christmas market of City Hall nearby, also the Burgtheater - lovely theatre where we caught a play. The famous cafe Landtmann is also nearby.
Comment from Hotel Management
Nov 17, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Erica! Thank you so much for taking your time to post your personal feedback! We saw that - apart from the breakfast situation on Saturday - you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
4 out of 5
by A verified traveler

Empfehlenswertes Hotel alter Schule

Posted Nov 15, 2016
Einziger Wermutstropfen: Das Frühstücksbuffet hat nachgelassen ggü. früheren Besuchen. Keine Pancakes mit Ahornsirup, kein Räucherlachs mehr und die Wurstauswahl ist auch einfacher geworden.
Comment from Hotel Management
Nov 18, 2016 by Herzlichst, das Hotel de France Team , Hotel Management
Sehr geehrter Gast! Vielen Dank, dass Sie sich die Zeit genommen haben, um uns Ihre persönliche Rückmeldung zu geben! Wir haben gesehen, dass Sie auch diese Mal mit dem Hotel, unseren Mitarbeitern und den angebotenen Leistungen großteils zufrieden waren. Dennoch werden wir uns Ihre Anregungen zu Herzen nehmen, um Ihnen beim nächsten Aufenthalt wieder die gewohnten Standtards zu liefern!
5 out of 5
by A verified traveler from Toronto

Very nice building, well maintained.

Posted Nov 10, 2016
Amazing breakfast. Good location. Friendly reception.
Comment from Hotel Management
Nov 10, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Clients! Thank you so much for taking your time to post your excellent personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!
5 out of 5
by A verified traveler from Amstelveen

Je voelen als royalty.

Posted Nov 7, 2016
Een statig hotel uit de tijd van Sissie met veel grandeur. We hadden een mooi gerenoveerde kamer ( deluxe) met geweldige badkamer en aparte douche en toilet. Men is er in geslaagd de klassieke stijl in de kamer vast te houden maar met alle moderne dingen en een prima bed. Personeel is bijzonder gastvrij en vakkundig en slaagt er in om je als special guest te laten voelen. Probeert je zo veel mogelijk tevreden te stellen. We zijn per slot in de keizerstad. Je kan budget gericht gaan maar je kan ook iets meer uitgeven en dan krijg je echt de 5 sterren ervaring. B.v. limousine naar airport, Room service (prijs eten is gewoon laag voor 5* hotel) en een iets duurdere kamer. Ontbijt is goed maar buffet staat in iets te kleine ruimte. Al met al wel een aanrader.
Comment from Hotel Management
Nov 9, 2016 by best regards, the Hotel de France Team , Hotel Management
Dear Peter! Thank you so much for taking your time to post your excellent personal feedback! We saw that you were entirely satisfied with the hotel, our staff and the services offered! So your trip to Vienna and your stay at our hotel was a successful and pleasant one - we would love to welcome you back soon!