Ratings based on 193 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Chicago
Chicago Family, 1st time in ViennaPosted Aug 10, 2015
Location: City Center, amazing little café restaurants, Vienna Opera House, St. Stephan's Cathedral
This hotel is an absolutely beautiful and timeless reflection on everything I thought Vienna would look like. It is in a perfect location, a 10 minute walk to the Opera, City Center, and St. Stephan's Cathedral. The lobby greeting is exceptional and the staff is warm, welcoming and helpful. Our rooms were exquisite and made my kids feel like they were a prince and princess. We were greeted with a gift on the table from management. Everything about this experience was 1st Class. This was the last hotel we stayed at on a 13 day European trip and falling into that comfortable bed that last night was a perfect ending! I would love to come and stay again with them one day!
for Everyoneby A verified traveler from San Francisco
Beautiful HotelPosted Jul 27, 2015
Pros: The hotel is in excellent condition having been upgraded recently. The service from the staff was also excellent.
Location: The Ring Strasse location is in the heart of the city and close to the museums. Also it's next to the Musikverin, where there are Mozart concerts.
I booked the Hotel Imperial as a splurge for our last night on our 10-day trip to Austria. It exceeded my expectations in every way. On check-in we were advised that it was our lucky day because my reservation for two "classic" rooms had been upgraded to the Royal Suite. The suite is every bit as beautiful and comfortable as it appears in the photos. We had three meals in the Cafe, food was very high quality.
for Everyoneby A verified traveler from Denver, Co
Absolutely Beautiful hotel, perfect location!Posted Jul 2, 2015
Pros: It was Beautiful inside.. definately a palace, statues, marble, just excellent. Staff was 5 star the best I have ever had!!! thanks
This is the nicest hotel I have ever been too. Like staying in a Presidential palace!! Room was excellent. I would definately pick this hotel if we ever went back.
for Everyoneby A verified traveler from Lavendon England
Imperial Hotel viennaPosted Jun 15, 2015
Pros: Room Food Staff
Cons: In room music system did not work
Location: All that you might want the opera house is within walking distance but all of the captials sights are a short tram or underground away
This is a fantastic Hotel perfectly located to see Austria capital city. We stayed as party of a bithday treat for my wife and the hotel was all that I could want it to be.
for Everyoneby A verified traveler
Posted Jun 8, 2015
Excellent hotel with easy access to the Musikverein and a 5 minute walk from the Opera House
for Everyoneby A verified traveler
Exceptional hotel and close to all amenitiesPosted Apr 29, 2015
Had a wonderful experience - would defnitely go again.
for Familiesby A verified traveler
Posted Apr 21, 2015 on Hotels
for Otherby A verified traveler
central, comfortable, interesting, discreetPosted Mar 31, 2015
Pros: Location, quiet, service, atmoshphere.
Cons: perhaps the breakfast area cold be improved in terms of explanation and more traditional.
Location: Fine great things shopping museums etc.
Lovely hotel which blends tradition service and a more modern Vienna. Excellent staff.
for Everyoneby A verified traveler from El Cerrito, CA
Exceptional Hotel Experience.Posted Mar 31, 2015
Pros: See above
Cons: It is an older hotel...... it was it is, well maintained and updated.
Location: See above
This hotel in the heart of Vienna, is about as perfect as it can get to experience all that the city has to over, and be pampered while you are doing it, although it is not cheap, but to our minds worth it. Within walking distance of Opera, Symphony, the old city center where the majority of historical/cultural, shopping, café/restaurant experiences exist. Staff very professional/helpful/friendly.
for Couplesby Maria from Toronto
Vienna weekendPosted Mar 31, 2015 on Hotels
Excellent. Great service. Wonderful restaurant and service.