Ratings based on 507 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from 岡山県

ウイーン国際空港に至近距離のホテル

Posted Aug 23, 2015
午前中のフライトのためには空港近くのホテルに宿泊する意味があり、このホテルはその意味では最高です。 ただ、真夜中のチェックイン時でさえ、列がかなりできていて手際が悪いのではないかと思います。朝食は付いていなかったので値段を聞くと22ユーロとのこと。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Location: Naib restaurant nice Iranian food 10min walking,
Excellent location and convenient for transportation very close to the city center.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, Australia

Great hotel, next to Metro, easy to get around.

Posted Aug 4, 2015
Pros: Central location, easy access to metro, value for money.
Cons: Bathroom could be more spacious.
Location: Metro at your doorstep quick and easy navigating to tourist locations. Purchased the 3 day Vienna card, all day access to metro, trains and buses.
Rooms were clean and comfortable, breakfast was great. Hotel had a lot of character and well maintained. Staff were very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely Staff

Posted Jul 31, 2015
Pros: The Staff
Cons: They used to have Zipfer beer - now it's Ottakring, which is not so nice.
Location: There is always lots to do in Vienna, even though I've been there 40+ times! Don't miss: Karlskirche, Albertina, Cafe Prückel, Cafe Weimar, August...
Had another great stay at the Kummer. Kummern in German means to care for - and they do at the Kummer! Staff are its greatest asset, even if the rooms are a bit small. The breakfast has an excellent choice. Air conditioning in the rooms is great, especially in the recent heatwave.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Stadthotel in sehr guter Lage

Posted Jul 25, 2015
Pros: Die Freundlichkeit des Personals
Location: In unmittelbarer Nähe einer U-Bahnstation mit direkter Altstadtanbindung
Der Eindruck von außen ist schon toll. der innere Eindruck ist da schon etwas enttäuschender. Das Hotel ist halt schon etwas älter, was sich auch in unserem Zimmer widerspiegelte. Die Toilette roch etwas, die Armaturen auf dem Waschbecken sind stark abgegriffen und die Dusche war verkalkt, was zur Folge hatte, dass der Wasserstrahl entsprechen ärmlich ausfiel. Das Zimmer war jedoch sauber, die Betten waren gut und wurden jeden 2. Tage neu bezogen. Die Klimaanlage war leise und gut auch bei den 35 Grad, die draußen herrschten, ausreichend. der Check in verlief reibungslos, das personal war in allen Bereichen freundlich und bemüht. Das Frühstück, war reichhaltig und OK es wurde in 3 Räumen eingenommen, dadurch herrschte dadurch kein Platzmangel. Einzig die Bestuhlung im Außenbereich wirkte etwas billig im Vergleich zum Eindruck den das Hotel machen sollte. Absoluter Pluspunkt für das Hotel ist die U-Bahnstation direkt vorm Hotel
2 out of 5
by A verified traveler from Jena

no WiFi

Posted Jul 19, 2015
No WiFi in room, small room, old bathroom. I didn't feel good
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel mit Wiener Charm in Innenstadtnähe

Posted Jul 6, 2015
Pros: Super Lage und Frühstück .
Cons: Bade zimmer ist sehr eng !
Location: Stefansdom, Hofburg, Schloß Schönbrunn , viele Lokale in Neubau
Das Hotel liegt 2 U-Bahnstationen von der Innenstadt entfernt super Zentral,. in der Fußgängerzone der Mariahilferstraße,das Hotel hat ein gutes Frühstücksbuffet. Es sind gute Lokale in der Nähe. In 10 Minuten erreicht man den Stefansdom und die Hofburg.
2 out of 5
by A verified traveler from australia

Traditional hotel in city centre

Posted Jun 28, 2015
Pros: Breakfast was great.
Cons: Rooms very old & in need of refurbishment.
Location: Very good location to eateries & shops.
Hotel is convenient to metro & shops. Great breakfast selection. Disappointing is the attitude of staff & rooms are so small. Beds are like bunks not comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super Lage

Posted Jun 20, 2015
Pros: Sehr nettes Personal, aber nicht aufgesetzte Freundlichkeit.
Cons: nein
Zentraler Ausgangspunkt für Stadtbummel und Besichtigungen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. The location is excellent.

Posted Jun 12, 2015
Pros: Location. Cleanliness and excellent breakfast.
Cons: None.
Location: It is few yards from U3 line and in the center of Vienna beautiful shopping and restaurants area.
Every thing is excellent, except that one Italian receptionist who was on duty on the 8th of June 2015 as he recommend to all residents who asked about a restaurant for dinner just one restaurant "7STERN BRAU" give you the directions and the restaurant business card despite the fact that we were asking him about the "Heuriga" beer gardens which he know very well as he said it is in district 19 but he ONLY recommend the above named restaurant which is not fair or good policy. Apart from that the hotel staff are extremely helpful, kind and provide excellent services.