Posted Sep 22, 2015 on Hotels
Upon arrival, I was told they had overbooked. So they had set me up on another hotel 5 stops on the U-bahn away! The singel reason for booking this hotel was the location. Closeness to Franz Josef Bahnhof. This messed up my entire wacation!
I had booked AND payed the rom on may 4!
They don't have control on their bookings. I had to ask for compensation. The answer was a brush of - take the matter to your booking agent!
DON'T USE THIS HOTEL, UNLESS YOU WANT TROUBLE!!!!