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Reviews of Hotel Strudlhof

3.5 out of 5
Hotel Strudlhof
Pasteurgasse 1, Vienna, Vienna

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 838 reviews" "
Rating 8 - Good. 404 out of 838 reviews" "
Rating 6 - Okay. 68 out of 838 reviews" "
Rating 4 - Poor. 17 out of 838 reviews" "
Rating 2 - Terrible. 10 out of 838 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Wimper Bayardo

Stayed 2 nights in Dec 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient to most sights.
Stayed 4 nights in Dec 2023

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
On site secure parking...good restaurant options ....hood breakfast buffet..
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Marcela, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near transportation, well located. Nice and clean
Stayed 5 nights in Sep 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, with easy access to Tram D that leads to the Vienna's center. The breakfast is excellent with fine foods. My wife and I recommend it enthusiastically.
Stayed 4 nights in Sep 2023

8/10 Good

Jiri

Stayed 1 night in Aug 2023

10/10 Excellent

Annija

Stayed 1 night in Jul 2023

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at this hotel, and would recommend. Friendly, helpful staff. Nice, quite location. Clean room, with good air conditioning. Great buffet breakfast. Only negative, would be the poor pillows, which I'm sure would have been corrected if we had asked.
Stayed 4 nights in Jul 2023

10/10 Excellent

MARIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stuff, very nice property, nice view from the roof terrace, close to metro about 10 minutes walk and other transportation about 5 minutes walk. I would stay again, I give 5 out of 6 because there is no swimming pool.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ross

Liked: Staff & service, property conditions & facilities
this property was wonderful to stay at. The rooms are excellent and comfortable. The breakfast's were by far the best on our whole trip. The staff were extremely helpful with our questions. Our only small complaint was finding the property and parking the car. This was eventually completed. Parking was expensive. We would recommend and stay here again.
Stayed 3 nights in Jun 2023

8/10 Good

Andrea

Stayed 1 night in Jun 2023

8/10 Good

Connor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and in a very good location. Excellent staff, our flight was delayed and checked in around 1am. Even though it was 1am the desk was manned and again excellent service from the staff. Room was a good size, had a separate toilet and bathroom. As requested we had two separate single beds. Only negative was the rooms did not have air con, this would have been ok however the temperature outside was hot and each of our rooms had a vent which was pumping out hot air above the mini-bar/fridge. The temperature was bearable but not very comfortable. Car parking was available, €20 per day/night which I deemed expensive (but was in central Vienna). The car park was small, cars not always parking in the spaces hence very tight.
Stayed 1 night in Jun 2023

8/10 Good

Julianne, Mosman

Liked: Cleanliness
Property not bad. The reason for the lower rating was: room was so hot and not possible to let fresh air in. Coffee making facility in the room not good unless you like green tea or a sachet of black coffee! No milk or fruit/black tea in the room. Reception was absolutely no help nor did she try to get a milk sachet or alternative tea.
Stayed 3 nights in Jun 2023

6/10 Okay

nguyen

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite area and clean hotel
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, great location!
The location of this hotel is great! Easy to take the tram to downtown! The service is excellent. Breakfast is not included but € 15 for a very good buffet is ok and saved us time!
Stayed 3 nights in Apr 2023

2/10 Terrible

Yitzhak

Stayed 1 night in Mar 2023

10/10 Excellent

DRAGOS PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Lorenzo

Disliked: Staff & service, amenities, property conditions & facilities
The staff is not kind and friendly but very cold in the approach; also they don't have a proper knowledge of the english language. Check out is at 11am and they are not flexible even if there is availability. All the other **** hotels have check out at 12 but always open to allow a late check out in case of availability. They are not open to help and assist you about this matter: they just allowed a check out at 12 and at 12.02 when I was going down they called me in the room. The room was spacious but the hotel is very old, it has to be renovated! There was strong noise from outside since the window was damaged and not perfectly fitting with the wall.
Stayed 1 night in Nov 2022

10/10 Excellent

Danut, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Ver clean and comfortable bed. Didn't hav time to see the amenities.
Stayed 1 night in Oct 2022

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean room, great location!
Stayed 1 night in May 2022

10/10 Excellent

Juan David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy
Excellent location, brilliant views and friendly staff. The room was very comfy and the building quite clean. I totally recommend the Irish cream they offer at the breakfast station.
Stayed 3 nights in Dec 2021

4/10 Poor

Hakeem

Liked: Cleanliness, room comfort
Disliked: Staff & service
Rethink your choice
Great value however they came opening my door 9:30 am waking up to check out. Very rude staff. I wouldn’t stay again.
Stayed 2 nights in Aug 2021

2/10 Terrible

Robert

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The room has no air condition, couldn’t sleep. The receptionist is unfriendly
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Lesley, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good property for people on a budget. Small, clean, excellent breakfast buffet, a little far from town though. You have to take a tram or the metro to go back and forth to most attractions. All in all a good stay.
Stayed 7 nights in Feb 2020

10/10 Excellent

Svi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good value
Very good hotel. I stayed on New Years and unlike other hotels in Vienna they did not inflate the price. Definitely a wonderful choice
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice location, clean but bit old building, silent neighborhood, but our room was under restaurant, it was really smelly (oil/onion)
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Very old more like a B AND B than a hotel, all round seems pretty old and outdated.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
clean, quiet, nice beds, great breakfast, friendly, close to the inner city and good value.
Stayed 11 nights in Nov 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , quiet and convenient for the trams. The staff were very helpful and pleasant. The breakfasts were lovely
Stayed 4 nights in Nov 2019

10/10 Excellent

antoinette, Lebanon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great location hotel within walking distance to some good restaurants, 5 min walking to tram station that takes you to the center. Friendly and helpful staff! The breakfast was very diverse and delicious!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The area is about 20 minute walk to all attractions but the area is very safe even at night. Front desk is super friendly but the room can be cleaner. There was hair on the carpet but overall a nice hotel in a decent location !
Stayed 1 night in Sep 2019

10/10 Excellent

Nadya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Love the area
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Tram and Freud Museum. Staff was pleasant and helpful.
Stayed 4 nights in May 2019
Response from Strudlhof on Jun 4, 2019
Dear Guest! Thank you for taking the time to evaluate our services at Hotel & Palais Strudlhof. Your opinion is important to us! Your feedback enables us to uncover our weaknesses and contributes to constantly improve our services. Best regards, Team of Hotel & Palais Strudlhof

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was perfect except they provide small blanket
Stayed 3 nights in Mar 2019

10/10 Excellent

Dora, Chicago Illinois.

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff very friendly and help every way when we need any think the only problem in the room its the internet work some times and sometimes not but we have pretty good time.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
Good service, good quiet location, and good breakfast. However the whole hotel feels a little dated and care-worn, even though it is well maintained.
Stayed 2 nights in Jan 2019

8/10 Good

Derrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Nice clean hotel with very friendly, heloful staff
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel exceeded all expectations. The photos on the website somehow do not do justice, so it was a very positive and unexpected surprise how modern, tip top condition it is with very spacious rooms and very helpful cortesous staff. Only very small comment is that the toilet brushes are overdue replacement. The metal part looks brand new, but the brush itself is in a very bad condition and soaked up in dirty water from the container. Something that is overlooked as not immediately visible in the otherwise perfect conditions and cleaniness. Really appreciated that upon request we received a kettle and a thermometer too. Thanks for the stay! Would use the hotel again if visiting Vienna
Stayed 2 nights in Dec 2018

8/10 Good

Margaret

Liked: Room comfort
Good room, bad bistro/cafe
The room was fine but the bistro/bar was not really staffed. Throughout a 5 day visit, I had to go find someone to tend the bar. The only food choices were a cheese sandwich or a mini pizza.
Stayed 5 nights in Dec 2018

8/10 Good

Salwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful Hotel to stay
It was a great choice of that hotel, i was very happy of the service, the confort, the buffet in the morning and the location is wonderful.
Stayed 2 nights in Dec 2018

8/10 Good

K, Yorkshire, gb

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel within walking distance of buses, underground and sites. No tea/coffee facilities in room but a kettle/cups were provided when we asked for them. The only issue we had with the room was the temperature. It was too hot and we couldn’t adjust the heating. Left the window open all the time.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to leichstensteiner palace, great cafés and restaurants
Stayed 4 nights in Nov 2018