Ratings based on 330 Verified Reviews

4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Classic Vienna

Posted May 20, 2017
Nice, clean hotel. Old fashioned in a positive way. Well located.
Comment from Hotel Management
May 22, 2017 by Linda, Hotel Management
Dear guest, thank you for your comments. We are happy to learn that you enjoyed the special atmosphere of our Hotel Stefanie and hope to welcome you back again in future. In the meantime, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Great historic hotel conveniently situated in the heart of vienna. Friendly hotel staff. Look forward to staying at this hotel on my next trip to Vienna.
Comment from Hotel Management
May 16, 2017 by Linda, Hotel Management
Dear guest, thank you very much for your nice words. We are happy to read that you enjoyed your stay. Wishing you a great spring, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent choice of hotel, near to the City centre

Posted May 11, 2017
Pros: Beautiful and charming. All we could have asked for.
Cons: bought VIENNA SIGHTSEEING hop on hop on pass for 48 hours:thought covered all of their routes.Sadly found 2 routes unavailable.Checkout timetables
A short break in Vienna for my birthday was made all the better by having this lovely historical hotel as a base. Within easy reach of the city centre, everything was either walk-able or maybe a trip on the hop-on hop-off bus to get to the outskirts such as the Schönbrunn Palace or the wine village of Grinzing. Plenty of sightseeing to be done via the canals. So much going on. Museums, restaurants, delightful buildings steeped in history. Definitely recommend a stay but probably 5 days would be enough in one go.
Comment from Hotel Management
May 15, 2017 by Linda, Hotel Management
Dear guest, We are very happy to read that you enjoyed a great time at our Hotel Stefanie and thank you for your nice compliments. Wishing you a great spring continuation, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel, close to attractions.

Posted May 10, 2017
Pros: Cleanliness, friendly staff and great breakfast
Cons: Add body lotion to the bathroom
Location: Close to shopping, museums, cafes, site seeing
This is a lovely hotel, close to attractions and public transportation. The staff was very friendly, the room was spotless and the breakfast was wonderful.
Comment from Hotel Management
May 15, 2017 by Linda, Hotel Management
Dear guest, thank you for your nice comments. We are glad that you enjoyed your stay and we noticed your suggestions. Hoping to welcome you back again in future, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice Hotel - close to all transport links

Posted Apr 7, 2017
Pros: Friendly helpful staff, great location, clean, good breakfast.
Cons: My stay was just perfect so I really can't think of anything.
Location: On tram 2 route so you can easily get to the main tourist sites, also walkable. Airport bus stops 400 metres away. Great transport links.
Friendly welcome. Room ready so was able to access well before 2pm. Airport bus stop approx 400 metres so is underground station. Tran 2 stop only metres from hotel but it only takes 25 minutes to walk into the heart of the city. Great breakfast variety. Old hotel with many original features and very clean, modern facilities. If you would like tea and coffee making tray just ask, it's not standard but they don't charge.
Comment from Hotel Management
Apr 10, 2017 by Linda, Hotel Management
Dear guest, thank your for your detailled review giving us and further travellers important information. We are happy that you fully enjoyed your stay at our Hotel Stefanie and remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
Recommended
for Couples
by A verified traveler from hereford , england

Four Nights in Vienna Treat

Posted Mar 28, 2017
Pros: Breakfast room
Cons: No mobile phone policy in the breakfast room . Some people using it for work were very loud to say the least.
Location: Tram and underground near by.
We had a great time, the hotel was a carful choice as we wanted to stay in a Austrian influenced hotel rather than an American type hotel. The hotel was just right for what we wanted and where we wanted to go. Breakfast and breakfast room was great.
Comment from Hotel Management
Apr 2, 2017 by Linda, Hotel Management
Dear guest, thank you very much for your nice comments. We are very happy that you enjoyed a nice vacation at our Hotel Stefanie and hope you had a nice journey back home. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Cannock Staffs UK

Ah Vienna !!

Posted Mar 18, 2017
This hotel is an historic jewel. The oldest hotel in Vienna, with charm and beauty. But by far what makes this hotel so enjoyable is the staff, who all greet you with a smile and are super polite. The food is very good and the rooms very comfortable. It deserves praise.
Comment from Hotel Management
Mar 21, 2017 by Linda, Hotel Management
Dear Philip, We are delighted to read about your experience and thank you very much for your praise, especially for our team. Wishing you a nice spring beginning, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Pembrokeshire

Situated in a great location

Posted Feb 21, 2017
Pros: Cleanliness, friendly and convenient
Cons: Inform people when in eating in the restaurant that there is a charge for the bread which is automatically brought to your table!
Location: So many things to do, for us the hop on/off bus was the best option as we tend to get lost quite easily. The buses stop at all the major attractions.
My daughter and I had a lovely stay at this hotel. The staff were very friendly and helpful. We had two single rooms which were a decent size with lovely bathrooms. The breakfast is superb.The location is also perfect for the centre just a 10-15 minute walk and it is also on the hop on/off bus route. All in all a lovely hotel in a great location, I would recommend staying here and would definately stay again.
Comment from Hotel Management
Feb 27, 2017 by Linda, Hotel Management
Dear Saz, thank you for your important feedback, which helps us control our offer. We noticed your remark and kindly inform you that the charge ist actually printed directly on the menue. We still already passed your ciritic internally, in order to improve the direct communication with guests, in order to avoid a repetition. Thank you for steering our attention to this matter. We are very pleased that you and your daughter enjoyed a nice stay at our Hotel Stefanie and thank you fore recommending us to further travellers. Looking forward to welcome you back, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Liverool England

Perfect Stay!

Posted Feb 20, 2017
We spent wonderful weekend here in February! All staff very pleasant and courteous.. recetion very friendly and helpful giving us great advice during our stay! Breakfast excellent would highly recommend this hotel
Comment from Hotel Management
Feb 20, 2017 by Linda, Hotel Management
Dear guest, Thank you for your nice compliments and praise. We are delighted to learn that you fully enjoyed your stay at our Hotel Stefanie and already passed your review to our entire team. Wishing you all the best, we remain, with kind regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel very close to the centrre

Posted Feb 17, 2017
Pros: Very convenient location, clean and charming, excellent staff and breakfast.
Location: Less than a 10 minute walk from Schwedenplatz - everything is walking distance, no need to buy any passes.
A charming hotel just a short walk over the bridge to the centre. The hotel staff were excellent - they went over and beyond the call of duty to ensure each guest had a lovely stay. The breakfast buffet was abundant and such a lovely and grand room to dine in.
Comment from Hotel Management
Feb 20, 2017 by Linda, Hotel Management
Dear Jules, thank you for your important feedback. We are happy that you felt comfortable with us and that you enjoyed a nice Vienna vacation. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm