Ratings based on 23 Verified Reviews

4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Hampshire Uk

Pleasant Hotel lovely staff

Posted Dec 14, 2016
Pros: The location is good near the metro and only a 15 min walk to the main square . Superior rooms are a good size and very quiet .
Cons: We stayed for 5 days and the hot breakfast was the same every day a change would have been good ,however quality was Ok
Location: The hotel is in district 2 it has nice restaurants and bars and coffee shops without going into the main town . 2 Metro stations and tram s
This is one of the most polite and friendly hotel staff we have ever stayed in . Every member of staff went the little extra . The front desk could not been more helpful . I took my own bottle of special gin with me which the bedroom maid broke not only did they replace it but they sourced the same brand .
Comment from Hotel Management
Dec 18, 2016 by Linda, Hotel Management
Dear Peter, thank you for your detailed review informing us about your experience. We are very happy that you enjoyed a nice stay with us and we noticed your important improvement suggestion. Wishing you a nice advent, we remain, with best regards from Vienna Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
Very nice hotel. Exceptionally attentive and polite staff.
Comment from Hotel Management
Dec 13, 2016 by Linda, Hotel Management
Dear guest, thank you for your nice comments. We are very happy that you enjoyed your stay with us and remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
Recommended
for Everyone
by A verified traveler from East Midlands UK

Well located warm and comfortable hotel.

Posted Nov 30, 2016
Pros: Pride in its own history.Warm ambience - friendly staff.Increasing presence of Christmas decorations all around the hotel as the days went by !
Cons: A very minor point- bedside tables had no drawers to contain all those little essential things - watch/ reading glasses/ pills/book etc.
Location: Recommend-Belvedere ,Volksoper,Tour of State Opera House,Holocaust Memorial,Schonbrunn Palace Secession Building Mozart Statue area.
Stayed at the hotel a week ago for 4 nights during a birthday trip to Vienna.The hotel is well placed- close to the centre and just a few minutes walk away from the Underground station of Stephenplatz so access to the wider city is good.Our 4th floor room overlooked the courtyard and was quiet although the hotel was busy.The room was clean and comfortable -on arrival I was initially disappointed to see no tea/coffee making facilities but we soon discovered they were available on request at reception. Breakfasts were excellent.We did not eat in the restaurant in the evenings as we had tickets for the Opera/ concerts etc each night. On my actual birthday we arrived back to the hotel in the late afternoon to find a bottle of sparkling wine and a card had been placed in our room- a thoughtful touch and a lovely surprise.
Comment from Hotel Management
Dec 1, 2016 by Linda, Hotel Management
Dear Maggie! Thank you for choosing our Hotel Stefanie for your birthday vacation in Vienna. We are glad that you took the chance to inform us about your impressions and give us important feedback. Wishing you a nice advent continuation, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely Hotel

Posted Nov 26, 2016
Had a a great stay here to experience the Christmas Markets in Vienna and we were not disappointed. The Hotel is out of the bustle of the 'Ring' but walkable in 5 minutes to the nearest Underground and also that same bustle. The oldest hotel in Vienna and it really had the olde world charm and history without looking tired. Fantastic well stocked breakfast buffet with bacon, sausages, scrambled eggs and nice grilled tomatoes(this was my menu for the week). Also on offer was cheeses, breads, cold meats and fruits for those that way inclined! Bubbly was available which is good way to start the day! Staff were always attentive and greeted us every day with a smile. Rooms were cosy,quiet and well heated. Good toilet facilites and refreshing shower with plenty of pressure to wash away the wine and schnitzel from the previous night... When we left they were just setting up the Christmas decorations so it was a shame we could not stay longer to see the tree and decorations. Couldn't recommend this hotel highly enough!
Comment from Hotel Management
Nov 29, 2016 by Linda, Hotel Management
Dear Malcolm, Thank you very much for your detailed review and your nice compliments. We are very happy to learn that you enjoyed a great stay with us and already passed your comment to our entire team. We would be happy to show you Vienna during the advent weeks and wish you, in the meantime, best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent hotel very close to centre of the city.

Posted Nov 22, 2016
Pros: It's central position, cleanliness and fantastic resturant.
Location: Vienna offers a wide choice of places of culture to visit, easy transport system,coffee shops, amazing Christmas markets, delicious cakes and pastries
Without exception all the staff at Hotel Stefanie are very polite, friendly and helpful. In particular the reception staff will go the extra mile to ensure your stay in Vienna is enjoyable.
Comment from Hotel Management
Nov 22, 2016 by Linda, Hotel Management
Dear Maureen, We are delighted to learn about your experience and thank you very much for pointing out our entire team. We are glad we could contribute making you feel at your ease and we appreciate your compliments. Wishing you a nice advent, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Great hotel

Posted Oct 26, 2016
Pros: Plenty of choice at breakfast
Location: Lovely vegan restaurant nearby and not too far from city centre
Perfect for a city break, nice location
Comment from Hotel Management
Nov 2, 2016 by Linda, Hotel Management
Dear Elspeth, We appreciate your nice compliments and are pleased to read that you enjoyed a nice stay. Wishing you a great autumn, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Great comfort, excellent staff and location

Posted Oct 2, 2016
Upon arrival the staff could not have been more inviting and friendly. The hotel rooms were clean and appeared to have been recently renovated. The restaurant was comfortable with a superb food selection. The staff work very hard to pleae the guests. The hotel is just out of teh main tourist area which allows it be quiet and less busy and reduces the noise levels around the hotel. However, it is only a few minutes from all the major transport links.
Comment from Hotel Management
Oct 3, 2016 by Linda, Hotel Management
Dear Bob, thank you for your praise, especially for our team. We are glad, we could contribute making you feel comfortable and hope to welcome you back in future. In the meantime, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese Charm
5 out of 5
Recommended
for Everyone
by A verified traveler from LONDON

Review

Posted Sep 4, 2016
Pros: Location
Cons: Widen Restaurant menu
Location: Handy for Metro, easy walk to Town Centre
Convenient location easy walk to the Centre, Very friendly and helpful staff. Excellent buffet breakfast.
Comment from Hotel Management
Sep 19, 2016 by Linda, Hotel Management
Dear JCK, Thank you for your review and your nice compliments, which have already been passed to the entire team. Wishing you a great summer continuation, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese Charm
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Aug 31, 2016
Excellent hotel and great location. The staff were great and we really enjoyed our stay. We hope to come again!!
Comment from Hotel Management
Sep 19, 2016 by Linda, Hotel Management
Dear guest, We are happy to learn about your experience and thank you for your nice comments. Looking forward to your next visit, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese Charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, Canada

A great place to stay . . .

Posted Aug 31, 2016
We decided to stay at Hotel Stephanie due to the excellent reviews on Trip Advisor and we were not disappointed with our 7 night stay. The front staff is amazing: friendly, knowledgeable, welcoming and always pleasant. The same goes for their colleagues in the restaurant. Breakfast was superb - great variety, fresh and tasty. Our room was very spacious, clean and comfortable. The location was also perfect - just a 10 minute walk from St. Stephen's Square (away from the busy crowds), close to the subway station and the airport bus drop off. We would recommend Hotel Stephanie to anyone travelling to Vienna.
Comment from Hotel Management
Sep 19, 2016 by Linda, Hotel Management
Dear John, We are delighted to read that you fully enjoyed your stay at our Hotel Stefanie and thank you for recommending us to further travellers. We hope you will soon visit us again and wish you, in the meantime, a nice summer continuation. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese Charm