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Reviews of Hotel Terminus Vienna

2 out of 5
Hotel Terminus Vienna
Fillgradergasse 4, Vienna, Vienna

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 134 reviews" "
Rating 8 - Good. 64 out of 134 reviews" "
Rating 6 - Okay. 28 out of 134 reviews" "
Rating 4 - Poor. 10 out of 134 reviews" "
Rating 2 - Terrible. 2 out of 134 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very affordable
Stayed 3 nights in Apr 2023

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

8/10 Good

Racquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, basic amenities, but clean rooms and friendly staff. Breakfast could have more options especially vegan friendly but overall a good experience.
Stayed 3 nights in Aug 2022

4/10 Poor

Peter

Disliked: Staff & service
Stayed 2 nights in Jul 2022

8/10 Good

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no lift from the ground floor up to the elevator. Guests must carry heavy bags up several steps to the level of the first elevator.
Stayed 2 nights in May 2022

8/10 Good

J

Liked: Cleanliness, property conditions & facilities, room comfort
Walking distance to major tourist attractions, clean room,breakfast ok
Stayed 3 nights in Oct 2018

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good breakfast
The location was excellent between two metros stations; each about 6 minutes walk. Very close to museums, bars, restaurants and shops. The buffet breakfast (7-10 am daily) was simple but good - bread rolls with cheese or ham and butter; cornflakes, muesli, yogurt, tinned fruit, tea, coffee, juice and water. The room was comfortable and very quiet at night. Fairly spacious with two arm chairs but no fridge or kettle. It was clean and cleaned daily. Free excellent wifi (as everywhere in Vienna).
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Great hotel, close to all the main sights, a fantastic price, great breakfasts, free internet, lots of useful information on display. I would book here again. Occasionally a little noisy at weekend nights if you keep your windows open.

4/10 Poor

Geoff, Sydney, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Chose it online based on 4* rating - really 2*
Expected a 4* hotel so was greatly disappointed on arrival to find a small, run down old hotel. We were given a small double room (not consistent with booking via Expedia). Only positive aspect was the friendliness of staff.

6/10 Okay

matt, Leeds, West Yorkshire, UK

Liked: Staff & service
Disliked: Property conditions & facilities
functonal, near centre, reasonable price.
The hotel is very basic. Its clean enough, but clearly due a refurbishment. There was no fan, never mind air conditioning, so it got rather warm in the room. However, if youre just looking for a place to wash, sleep and start the day with a functional breakfast, this place is fine. The hotel is just on the edge of the centre and midway beween three metro stops. Its close to the museam quarter. There are shops, a starbucks (suprise suprise) and the classic cafe sperl nearby. The hotel is functional and near the centre for a reasonable price.

8/10 Good

Mary, Edinburgh, City of Edinburgh, UK

Liked: Cleanliness, staff & service, room comfort
well situated
Small hotel near Mariahilferstrasse. No airconditioning - able to get fans from reception.. Reception helpful for booking trips. Rooms cleaned well daily - we were there 5 days

8/10 Good

Alexandr, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small friendly hotel.
The hotel is located almost in the center. Nearby there are many shops and restaurants. Rooms are clean. Repairs made ​​long ago, but the experience does not spoil.

6/10 Okay

cl, Denmark

Liked: Staff & service
good location
Good location to everywhere, city center, hotpots, and easy to take the underground transport.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and friendly.

8/10 Good

ann

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Rick, Brighton ON

Liked: Staff & service, property conditions & facilities
Great location, but little more to be said for it
Great location: 10-30 minutes' walk to Vienna State Opera, St. Stephen's Cathedral, Ringstrasse. But a very noisy neighbourhood, at least on the weekend we were there: groups of young people hooting and hollering at all hours on their way to or from their revels. Don't think about driving there yourself: the streets are labyrinthine and confusing, and the hotel provides no parking (contrary to what their hotels.com listing said). The room was adequate (comfortable bed & pillow, good WiFi) but minimal: no A/C, no desk or desk chair (just a tiny wooden table and 2 wooden chairs), no Kleenex, no trash can in the bathroom.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
The hotel was in a great location. Shopping, restaurants, and the city's sites were easily accessible either by walking or close U Bahns (metros)/buses. The staff were nice and they held our bags for us so after check out we could still hang out in the city. They also gave us clear and concise directions when we asked.

8/10 Good

David, Rutherford, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price!
This is a great option for travelers on a budget. The hotel is clean, friendly and conveniently located to the University and Museum Quarter areas, among others. The staff is friendly and helpful: I needed the safe in my room to be re-programmed and it was done very quickly. The breakfast buffet is not luxurious but surprisingly fresh and tasty. Overall, this hotel is a great value for the price!

6/10 Okay

Adam, Tasmania

Liked: Staff & service
small but adequate.
I had a single room, which a lot of peopke would say was tiny, but for a couple nights it was perfect. Close to everything. Staff always had a smile. Ok the "ensuite" was beyond smalk haha.. buy again it was orivate, clean so who cares..

2/10 Terrible

Erick, Long beach, ca USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty dirty dirty
Room 33 should be condemned.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real find. Spent a great holiday here.
We stayed here for three nights last September. The location was close to Old Town and within walking distance of Wenceslas Square and other city sites. It is a small hotel located on a quiet street. Small lobby but room was of adequate size. The hotel staff was very helpful in answering our questions and advising us on places to go and how to get there. They arranged a walking tour for us and arranged for transportation to the train station. (We probably could have walked but it was a rainy, cold morning.) The breakfast buffet was very nice and had about anything you would want to eat - all served in a pleasant location and in a very appetizing manner. If we ever return to Prague, we will book at this hotel.

2/10 Terrible

Jaime, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic hotel
The bathroom was ugly, old and dirty...internet does not work...only good thing is location.

6/10 Okay

First time inNY, Birmingham UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic hotel
This hotel has a central location - convenient for main shopping areas and the wonderful outdoor market. It has seen better days - dim lighting, shabby carpets, tiny lift. The most disappointing thing was the limited range of breakfast and the breakfast room being so tiny you struggled to find a seat and were jossled as people approached the buffet.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value
Not the best hotel in Vienna, but it was clean, close to the center, safe and had a normal European breakfast included. Nothing WOW about it other than it didn't cost me an arm and a leg to stay here.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transport
Great location. Staff were friendly

8/10 Good

John Miles, Isle of Wight, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at a Viennese hotel
Breakfast could be more varied. Shower facilities good but do require a curtain to prevent water going onto bathroom floor.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice location, buty very basic amenities
The hotel location is just minutes walking from the main Museum complex, which is great. However, the hotel amenities are very basic: No shampoo, for example. Worse, our room had no AC or fan, just one window. In August, that can be deadly. Thankfully we got a cold front on our second day, but the first night was VERY uncomfortable.

10/10 Excellent

Anne, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terminus Vienna was within walking distance of the inner city and the subway system. Everything was very modern and clean and the front staff were awesome! We would definitely go again!

8/10 Good

sherif, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellant location, clean room, good bathroom,
excellant location, clean good sized room, good bathroom, very good basic hotel, no air-condition, wide beds but produce some sounds (may need more fixtation), small old style T.V., good breakfast...strongly recomended

10/10 Excellent

Michael, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended!
Why this hotel rates only a star and a half (or is it now 2), I can't understand - perhaps there is a rule that you need to serve evening meals for more stars. Anyway, we found it really excellent, in a convenient location (from here you can walk almost anywhere central) and with friendly, helpful service. Look no further!

10/10 Excellent

Christopher, College Station, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far Better Experience than Anticipated!
We are a family of three (husband, wife, and 15 month old child). We had a far better experience in this hotel than many of the reviews posted by other reviewers. When we arrived (at 7:30 AM), they already had our room cleaned and ready for us to check in. This was an excellent introduction to our stay with them. Furthermore, the room was clean and cozy! Although it wasn't big like rooms in the US, I did not feel claustrophobic. As per some of the reviews by other people, there are some things that are blatantly old about this hotel. The wooden floors have a bit of separation to them, and there are places where the trim is cracked, broken, or missing. However, these minor little details hardly detracted from the fact that I felt comfortable and safe during my entire stay. I had no problems with the bathroom, as it was EXTREMELY well kept and in good condition. The one thing that really made this hotel top-notch in my opinion was how the staff bent over backwards to accommodate us when our son became ill. We had already checked out of the hotel (kept our bags at the hotel for the day), and when we were walking towards our destination, our son ended up vomiting quite violently. The hotel staff was more than happy to either see us back to our room or to use the spacious lobby to allow us to clean him (and my wife) up so we could head back out. They were very kind to us and made our stay a true delight. In my honest opinion, this deserves a rating better than 1.5 stars, but it's totally worth the stay! Great rate and easy access to most of the excellent spots in downtown Vienna! You won't go wrong!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, fair price
Ten minutes on foot from the centre, the hotel is in a quiet location and has a simple yet pleasant ambiance. We appreciated the "paired down" services: no fancy TV channels, no tea maker or shampoo, because of the friendliness and very reasonable price. Recommended for simple travellers such as ourselves; not suitable for physically disabled as you need to mount stairs before you can use the lift.

10/10 Excellent

Heleno, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we wanted
What a pleasant surprise this little hotel was and so much more than a 1 1/2 star. We found it was ideal in so many ways - it's within walking distance of the city (15 - 20mins to Stefansdom), has breakfast provided (cereal, rolls with ham & cheese, coffee & hot water) helpful staff (ready with maps etc) and has to be the quietest hotel we've ever stayed in. On the downside there was a hand held shower and no tea & coffee in the rooms but the positives far outweighed the negatives and we would be very happy to stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sue, Norwich, Norfolk, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
An inexpensive hotel in a great location. Breakfast was plentiful and fresh with as much coffee as you like. Can't fault it for the price!

8/10 Good

mj, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
small room, very nice bathroom. one computer with internet, breakfast.

8/10 Good

paul, kettering uk

Liked: Cleanliness, staff & service, room comfort
Quiet, pleasant and central
This is a basic hotel that is extremely close to the Museum Quarter and Hof etc. As Vienna is quite compact that means you are close to the major sights. The hotel staff were pleasant and even though the rooms are a bit old, they are very clean. Breakfast was fine. The hotel was very quiet. Just up the road there is a major shopping street and if you want to eat out for a good price try Vapiano which is very close.

10/10 Excellent

Hushider, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for a one star hotel
Strongly recommended

10/10 Excellent

David, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Visitor's Hotel
This is an unpretentious no frills hotel in a very central location, handy for the museums, metro system and trams, though given the location we walked to most places. There is no dining room but there are restaurants, pizza places and bars within a minutes walk. Continental Breakfast is provided and very good it is too. The staff are friendly and the place is spotlessly clean. There is no wifi but there is a (free to use) computer and net connection in the lobby. Though central, the location is tucked away and so very quiet. I'd stay here again without a second thought (and given how lovely Vienna is, I probably will).

10/10 Excellent

Paul, North Wales, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden treasure
When booking the hotel I did not know what to expect, a very very affordable hotel where we booked a family room for 4. We needed a place to sleep and the 4 days we were there we spend seeing the Christmas Markets and the many wonderful sites of Vienna! The Hotel should have at least a 3 star rating and I would highly recommend the hotel if you are looking to spend your money in Vienna instead of the hotel accomadation! We saved at least 50% on accomadation compared to many other 3 star hotels!! Staff are all very friendly and ready to assist you at any time!! Well done Terminus! You made our visit a lovely stay and we will be back!

8/10 Good

A, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It's a great place to stay. The hotel staff are very friendly. The only problem is that the maid would open our room in the morning without knocking. The hotel should provide "Don't disturb" door hangers.

8/10 Good

JUNICHI

Liked: Cleanliness, staff & service
居心地良いのですが、ティッシュなし、妙に小さな石鹸といったアメニティは自分で用意が必要です。

8/10 Good

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto buono
Stayed 3 nights in Oct 2022

8/10 Good

Dirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Zimmer war sehr groß und sehr sauber. Das Hotel ist nicht mehr ganz neu und etwas hellhörig, insgesamt aber sehr zu empfehlen!
Stayed 4 nights in Sep 2022

10/10 Excellent

UMBERTO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima. Albergo onesto per le stelle. Pulito. Unica difetto non c'era lo shampoo di cortesia
Stayed 3 nights in Sep 2022

6/10 Okay

Willy

Liked: Cleanliness, staff & service
Disliked: Amenities
Zum Zeitpunkt meiner Reise wurde das Hotel renoviert, was jedoch vorher nicht erwähnt wurde. Ich wurde ein paar hundert Meter weiter im Hotel Admiral untergebracht. Die Einrichtung war sehr rustikal, die Zimmertüren haben eher wie Türen zu Abstellräumen gewirkt. Frühstück war okay, hat für eine solide basis für den Tag gesorgt.
Stayed 3 nights in Apr 2022

8/10 Good

Martin

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Tiny rooms - just a bed, nothing more. VERY noisy hotel - you can hear everything from all other apartments on the floor.
Stayed 3 nights in Oct 2018

10/10 Excellent

Marcelo, La Plata, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicacion es excelente. Cerca del Naschmarkt y de los museos.
Stayed 2 nights in Sep 2018