Posted Sep 18, 2016
The hotel is located very conveniently to the best part of Vienna. The people are nice, but the service is poor. Although we requested a double bed, we were given a room with two single beds put together, which is not a double bed. They only had very soft pillows and when I requested a harder pillow, the answer was "we dont have", which is unacceptable. We were supposed to get a room looking inside the hotel, however our room was looking at a dead wall, which was very unpleasant. The breakfast was very nice. One important thing is there is construction in the hotel and the next building and they start at 07:30 in the morning. If you are on vacation, you cant get any morning sleep.