Ratings based on 552 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from UK
Lovely staff, great locationPosted Oct 6, 2015
Pros: See above!
Cons: See above!
Location: Tram 71 to the city centre! I recommend the Spanish Riding school tour and performance, but also the Mozart/Strauss concert at the Palace
Positives: Staff were helpful, friendly, efficient (of course!) especially the reception team. Their advice on trams, u-Bahn, museums, restaurants and other need to know stuff was second to none. Breakfast was lovely with a huge range of choice. Comfortable reception seating area and the spa/pool although small was welcoming, clean and relaxing. The rooms were to a high standard, clean, huge beds and lots of tourist information. Challenges: the air con wasn't effective - in October the rooms were way too hot. We only had one towel the first day - this was rectified so I'm sure just an oversight. The reception bar was prohibitively expensive - I guess designed for business users not tourists. Overall though, a great place and I;d go back
for Everyoneby A verified traveler from madrid españa
hotel en perfecto estado y bonitoPosted Sep 17, 2015
bien situado para visitar viena en transporte publico
by A verified traveler from UK
Disappointing for the pricePosted Sep 14, 2015
Pros: Not that much really. The breakfasts were reasonably good and there is a (small & cramped) gym and small pool. Staff were helpful and friendly.
Location: Poor compared to many other Vienna hotels. Too far out.
The main building of the hotel (presumably an old building related to a riding school) was nice but the rest of the hotel is somewhat shabby and disappointing for the price. The rooms look dated and are not particularly large. The TV was very poor quality and the room was not cleaned on 1 of the 3 days I spent there. There is also no free wifi; these days that is unacceptable - even the cheapest hotels, and cafes/bars have free wifi, and paying the sort of prices this hotel charges, you expect free wifi too. The hotel is also some way from the Centre of Vienna - a good 25-30 min walk.
for Familiesby A verified traveler
Super Stadthotel mit viel BadespassPosted Sep 11, 2015
Pros: Lage, Preis-/Leistungsverhältnis, Pool mit Garten
Cons: Bessere Konditionen für Parkhausgebühren.
Location: Belvedere, Stadtnähe, auch für Radfahrer geeignet
Trotz super heißen Sommertagen haben wir Dank des Pools und des schönen Gartens mit wunderbarem Ausblick sehr erholsame Tage in Wien verbracht. Wir waren mit den Clubleistungen sehr zufrieden.
for Everyoneby A verified traveler from ny, ny
good base for a city-breakPosted Sep 2, 2015
Pros: location, pool, nice neighborhood
Location: Belvedere Palace and the Salm brewpub are one stop away by streetcar
hotel's easy to reach from the airport (Rennweg stop on the S7 line) & the #71 streetcar gets you to the old town in about 10 minutes; the hotel has a great pool and the beds are super comfortable; there's a supermarket and a nice cafe half a block away (upon exiting the hotel and walking to the street you turn left)
for Everyoneby A verified traveler from Torino
Molto bello.. Peccato per le piccole dimenticanzePosted Aug 31, 2015
Generalmente l'hotel è molto bello, servizio check-in perfetto, personale molto cordiale, tranne un signore del turno di notte che era un po' scortese! Camera trovata come quella della foto! L'unica cosa il servizio di pulizia lascia un po' desiderare diciamo per le stelle che ha! - Quando siamo entrati in camera al interno del mobile TV vi erano dei bicchieri usati dai clienti prima. (mai rimossi) - Dimenticanza o hanno rimosso un asciugamano (anche se eravamo in due) - Camera non fatta (dimenticato di passare) - Quello che mi è dispiaciuto un po di più e che quando siamo arrivati in camera vi erano altri due bicchieri contenenti peperoni olive sottolio e una lettera di benvenuto sopra la scrivania! (L'idea è molto carina peccato che anche quei due bicchieri non sono stai mai tolti dalla camera emanando odore dopo un paio di giorni) Infatti il signore del turno di notte quando gli ho esposto il problema non mi ha ascoltato anzi ha quasi evitato. A parte queste piccole dimenticanze che sono sicuramente risolvibili, è stata una bella permanenza!
by A verified traveler
Fair hotel, but better choices.Posted Aug 28, 2015
Pros: food was ok; service was ok;
Location: location not great.
It was just ok; no riding horses in hotel grounds; tittle very misleading.
for Everyoneby A verified traveler from Brandenburg
Sehr schönes Hotel in CitynähePosted Aug 25, 2015
Wunderschöner Städtetrip mit vielen neuen Eindrücken.Viele Sehenswürdigkeiten und Ausflugsmöglichkeiten
for Everyoneby A verified traveler from NYC
great value for the buckPosted Aug 25, 2015
Pros: the value
Cons: if any, very little…..always have room for improvement…….
Location: perfect location for the price….purchase a 48H or 72H Vienna card…..save you time and money…..
good location, 4 stop to the opera house on the 71tram…..very convenient, walking distant to the Belvedere and Stadtpark…..
for Everyoneby A verified traveler from Berlin
Prima, bis auf fehlendes W-LAN ...Posted Aug 19, 2015
... Und damit verbundene Kosten - so etwas ist in Hotels dieser Klasse längst unüblich und wirkt wie Beutelschneiderei.