SPG Gold and Expedia Gold got me 2 Exec City View Rooms overlooking the walkway in a second floor and worn out. Rooms need to be repainted, floors stained and sofa needs new upholstery due to many stains. However Hotel location was very good and breakfast was ok.
Comment from Hotel Management
Jan 4, 2017 by Le Méridien Vienna , Hotel Management
Dear NVR, thank you for taking the time to review your recent stay at Le Méridien. We were delighted to read that you found our central location next to the Opera and all major sights convenient and are happy to hear that you enjoyed our breakfast. Our Food & Beverage team puts a huge effort in providing our guest with the most fantastic breakfast choices to give you a perfect start into a new day. Of course, it is truly regrettable to hear that you did not quite liked your room – please accept our sincerest apologies. We are constantly working on developing an even better service and ambience for our guests and your feedback is highly appreciated. Dear NVR, we truly hope that you will give us a second possibility so that we can show you that we can do much better - it would be a great pleasure for us to welcoming you back again. Kindest Regards and our best wishes for a happy new year, your Le Méridien Vienna Team