Ratings based on 882 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Newcastle

Fantastic hotel very reasonably priced.

Posted Aug 9, 2016
We stayed here for one night on a trip across Austria in August. The staff were really friendly and helpful and spoke excellent English (and a few other foreign languages too by the sounds of it). The reception desk was busy when they were there but they were efficient and got to us quickly enough. They were also really good about sorting luggage. The room was spacious, clean and comfy with air-con, a mini fridge and a good sized bathroom. There was no free WiFi in the room but you can pay or get it free through the hotel loyalty programme. Alternatively you can use one of a few computers around the hotel for free email and web browsing. Location wise it was very close to a the West train station and u-bahn system so getting around was easy and it wasn't too far from the historical city centre. There was also a reasonable sized supermarket about 3 minutes walk away which we found handy. Overall we were really impressed and plan on staying there again if we're ever back in Vienna.
Comment from Hotel Management
Aug 10, 2016 by Ebi, Hotel Management
Dear Louisa, Kindly thank you for your stay at the Leonardo Hotel Vienna. We appreciate your feedback and shared it with our staff. We are happy that our service was to your satisfaction and your stay that comfortable. We looking forward of welcoming you back at Leonardo Hotels..
4 out of 5
by A verified traveler from Sachsen/Anhalt

Ideales Stadthotel

Posted Aug 6, 2016
Pros: Lage
Cons: Ein klein wenig "Wiener Charme" für das Haus und es wäre perfekt!
Location: Sehr zentral, viele Sehenswürdigkeiten mit öffentlichen Verkehrsmitteln und auch zu Fuß gut erreichbar!
Das Hotel hat eine sehr gute Lage zum Shoppen und Bummeln. Viele Sehenswürdigkeiten findet man leicht auch durch die gute und freundliche Hilfe des Personals.
Comment from Hotel Management
by Ebi, Hotel Management
Sehr geehrte isch, vielen Dank, dass Sie sich die Zeit genommen haben um Ihren Aufenthalt im Leonardo Hotel Vienna zu bewerten.
4 out of 5
by A verified traveler

Gutes Hotel mit hervorragender Lage

Posted Aug 2, 2016
Schönes Hotel mit einer sehr guten Lage. Zimmer sind ein bisschen abgenutzt, haben aber eine gute Größe. Es fehlt allerdings das kostenlose WLAN. Alternativ könnte man es auch ein bisschen günstiger machen. 5€ sind doch ein bisschen viel. Hotelpersonal war nett und gut. Wir kommen gerne wieder, denn das Preis-leistungsverhtnis war wirklich sehr gut.
Comment from Hotel Management
by Ebi, Hotel Management
Sehr geehrte Gäste, herzlichen Dank für Ihren Aufenthalt im Leonardo Hotel Vienna und Ihre Zeit um mit uns und allen weiteren Planern auf Expedia Ihre Eindrücke zu teilen.
3 out of 5
by A verified traveler

Hot rooms

Posted Aug 2, 2016
This hotel is in a handy location to Metro staff were friendly but the a/c hardly worked which made for a tough time sleeping however this is typical of older hotels it would be a good choice outside summer
Comment from Hotel Management
by Ebi, Hotel Management
Dear valued guest, Kindly, thank you for your stay at the Leonardo Hotel Vienna and your time to give us your valued feedback.
4 out of 5
by A verified traveler from avellino

Moderno albergo vicino alla metro

Posted Jul 31, 2016
Confortevole e ottimo rapporto qualità prezzo. Staff veloce e organizzato. Camera grande. Bagno un pochino sacrificato
Comment from Hotel Management
by Ebi, Hotel Management
Caro maurizio, Gentilmente, grazie per il vostro soggiorno al Leonardo Hotel Vienna e il tuo tempo per darci il rating di valore.
5 out of 5
by A verified traveler

hübsches Hotel,

Posted Jul 29, 2016
Pros: Lage, Stil, Personal
Cons: Höhe in der Dusche ist nicht optimal für große Menschen.
Location: In der Nähe Westbahnhof, öffentliche Verkehrslinien und die Mariahilferstraße gleich um die Ecke.
sehr freundliches Personal, schöne ruhige und saubere Zimmer, vielfältiges und ausreichendes Frühstücksbuffet, guter Ausgangspunkt für Besichtigungen, Für große Menschen ist die Dusche ziemlich kuschelig! Tip: Im obersten Stockwerk tolle Aussicht über die Stadt und sehr aufmerksames Personal im Fitnessraum. Wir kommen wieder.
Comment from Hotel Management
by Ebi, Hotel Management
Sehr geehrte Gäste, wir möchten uns für Ihren Aufenthalt im Leonardo Wien vielmals bedanken. Wir freuen uns sehr, dass Sie eine angenehme Zeit bei uns verbracht haben. Mit freundlichen Grüssen
3 out of 5
by A verified traveler

Gutes Preis/Leistungsverhältnis

Posted Jul 27, 2016
Pros: Gute Lage
Cons: Servicepersonal im Frühstücksbereich, Frühstücksbuffet könnte etwas vielfältiger sein;
Location: Gute-zentrale Lage
Netter Kurzaufenthalt in Wien, gute Lage des Hotels;
Comment from Hotel Management
by Ebi, Hotel Management
Sehr geehrter Gast, vielen Dank, für Ihren Aufenthalt im Leonardo Hotel Vienna und Ihre Zeit um uns Ihr Feedback zu übermitteln.
4 out of 5
by A verified traveler from Dallas

Great Location

Posted Jul 26, 2016
Pros: Location was amazing. The staff was helpful.
Cons: The charges for wifi seemed excessive. They need to air-condition the lobby and elevators.
Location: The best part is the location. It's so close to transportation to all of Vienna and points beyond. Many restaurants nearby.
Hotel room was small. Actually, everything was smaller in person than the photos seemed to represent. Not sure the air conditioner was accurate. It said 19C, but it didn't feel that cool. No air conditioning in the tiny elevators or hallways. Everything was very clean and well kept. The location was close to major trains, subway, markets, pedestrian/shopping areas, museums and many many places to eat. I appreciated the in-room safe, and the in-room refrigerator. Both were well used. Not a lot of English TV channels- I ended up watching a lot of TV in German. Movies on demand were expensive. I couldn't figure out the shower, and they were quick to explain how it worked. It was comfortable but not luxurious.
Comment from Hotel Management
Jul 26, 2016 by Ebi, Hotel Management
Dear D, We would like to thank you for taking your time to share the experience of your stay at the Leonardo Hotel Vienna here on Expedia.com, with us and other planners. Our lobby and breakfast room is equipped with full AC. The system works according to the rules for well maintained AC machines, with enough moisture in total air by cooling the hotel during hot days, same applies for our hotel rooms. We are happy to read that you had a very good time in Vienna and enjoyable days. We remain with kind regards.
3 out of 5
by A verified traveler

Schönes Hotel im Stadtzentrum

Posted Jul 22, 2016
Cons: Der Runde Geburtstag von meinem Mann ist komplett untergegangen, nicht mal eine Glückwunschkarte auf dem Zimmer.
Haben eine Städtetour gemacht, waren nur zum schlafen im Hotel.
Comment from Hotel Management
by Ebi, Hotel Management
Sehr geehrte Anonymous, vielen Dank, dass Sie sich die Zeit genommen haben um das Service und Ihren Aufenthalt im Leonardo Hotel Vienna zu bewerten.
3 out of 5
by A verified traveler

おしゃれなビジネスホテル

Posted Jul 19, 2016
Pros: 必要な設備をコンパクトにまとめ、清潔であったところ。
Cons: 追加料金を払って(EUR5.0)利用したwifiは接続が悪く、ほとんど利用できませんでした。 中国人のツアー客等も利用していたので少々騒がしかったです(でもこれはホテルのせいではないので)。
Location: 西駅から徒歩5分強。 出口がたくさんあって分かりにくいので、重い荷物をもっている場合には少々しんどいかも。
7月中旬に1泊しました。日本でいうところのビジネスホテルに、おしゃれさが加わった感じ。 ホテルでゆっくりするつもりで宿泊したのではないので、満足でした。
Comment from Hotel Management
Jul 22, 2016 by Ebi, Hotel Management
親愛なる大切なゲスト、 親切レオナルドホテルウィーンに滞在していただきありがとうございます。 私たちはあなたのフィードバックが、これは私たちに多くのことを意味し感謝しています。