Ratings based on 1,640 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

A very pleasant hotel, comfortably appointed

Posted May 18, 2017
My room was nicely renovated and very clean. The same goes for the bathroom. The hotel is located on a quiet side street in a nice area of town near the subway and the first district. They serve a particularly good breakfast, which is worth including in your reservation. All in all a nice find.
Comment from Hotel Management
May 18, 2017 by josefshof, Hotel Management
Dear Steve, thank you for your impressions. We are happy, that you had a pleasant stay with us. Best Regards from Vienna Elisabeth
3 out of 5
by A verified traveler from Reading UK

Average corporate feeling hotel

Posted May 6, 2017
Good location. Staff courteous. Hotel lacks character and breakfast at 19 euros a joke.
Comment from Hotel Management
May 8, 2017 by josefshof, Hotel Management
Thank you
2 out of 5
by A verified traveler

Expensive but clean rooms close to downtown

Posted Apr 27, 2017
If you're looking for a clean and comfortable room close to downtown Vienna this will probably work for you. But it's incredibly expensive for what you get, no services at all in the hotel other than an overpriced bar and overpriced breakfast (19 Euros a person). Some staff are friendly others are quite rude. Beware of the outrageous bar prices, and the promise of a bar voucher if you forego daily housekeeping. We had to haggle this off our bill at the end of our stay, no such voucher actually exists. In all a great location and room but not worth the substantial price tag.
Comment from Hotel Management
May 8, 2017 by josefshof, Hotel Management
thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, but hot

Posted Apr 27, 2017
Overall, the experience was above average. The main issue that I had was the lack of air conditioning (not turned on due to cooler temperatures) and no desk fan available to help cool the room during specified times. I couldn't sleep for 2 of the 6 nights due to the room temperature
Comment from Hotel Management
May 8, 2017 by josefshof, Hotel Management
thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice clean room with modern bathroom having shower

Posted Apr 19, 2017
The hotel is down a quiet side street. Just a 15 min walk to the museum quarter and Vienna pass busses red and yellow line. Hotel is lovely. Only minor complaint was breakfast was expensive and not much choice for us. We went to one of the 3 supermarkets nearby and bought our own. Staff where accommodating and supplied us with a kettle for the room. Also the restaurant was not open in evenings.
Comment from Hotel Management
Apr 19, 2017 by josefshof, Hotel Management
Thank you for your comments. Hope to welcome you again Regards Elisabeth
4 out of 5
Recommended
for Everyone
by A verified traveler from Vienna

Good for the city centre.

Posted Mar 24, 2017
Location: Do The Rathaus tour, which is free, and the low cost tour of The Parliament building both over the road. Use the underground system and the trams.
Excellent location, friendly and helpful staff. Little things like having a very hot room which necessitated opening the windows all the time to get a reasonable temperature. Having to trail down to reception to get the keys refreshed when they refused to work and housekeeping staff not cleaning the room when asked just took the edge off. These were minor irritations which would not prevent me from recommending the hotel.
Comment from Hotel Management
Mar 24, 2017 by josefshof, Hotel Management
Dear Mike, thank you for your comments. We talked with the housekeeping about the complained items. The staff is very happy about the prise. Regards from Vienna Elisabeth
4 out of 5
by A verified traveler

Great stay in Vienna

Posted Mar 18, 2017 on Hotels
Stayed during the Christmas season. Located on a quiet lane and walking distance to many Christmas markets, museums, and tourist spots. Room was very clean and comfortable. Friendly staff.
Comment from Hotel Management
Mar 20, 2017 by Markus Schmid, Hotel Management
Dear guest, thank you for Rating. It is nice ti see, that after a long time you are rembering the Mercure Josefshof Wien. Regards from Vienna Elisabeth
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Well placed for tube tram and eating

Posted Mar 18, 2017
Friendly and helpful​ staff , comfy beds and very peaceful.
Comment from Hotel Management
Mar 20, 2017 by josefshof, Hotel Management
Dear Shaun, thank you. It is nice to see, that you had a pleasant stay in Vienna. The Hotel is really well placed for exploring Vienna. Regards Elisabeth
4 out of 5
Recommended
for Everyone
by A verified traveler from Whitby UK

Very pleasant hotel, close to the museum quarter

Posted Mar 15, 2017
Pros: The location was superb. It was close to the Rathaus U Bahn and within easy walking distance of major sights and the museum quarter.
Cons: Coffee and tea making facilities in the room would be a great improvement.
Location: Easy access to public transport and all major sights: Museum Quarter and galleries, Spanish Riding School, Natural History Museum, Hofburg Palace
Rooms were very clean and comfortable. Staff were extremely polite and helpful and available at all times.
Comment from Hotel Management
Mar 17, 2017 by josefshof, Hotel Management
Dear Heather, thank you for your comments. Sorry, that you had no tea facilities. You get it direct at the reception
4 out of 5
Recommended
for Everyone
by A verified traveler from Wigan

Very pleasant hotel with an excellent location

Posted Mar 10, 2017
The hotel is within walking distance of all the major tourist sites and the transport network. Very clean and we'll maintained with friendly staff and a pleasant atmosphere. Nice room with modern facilities
Comment from Hotel Management
Mar 10, 2017 by josefshof, Hotel Management
Dear Allan, thanks for your comments; that helps the next guests to have a pleasant stay as you. Hope to welcome you again Elisabeth