Reception

Reviews of NH Wien City

4 out of 5
NH Wien City
Mariahilfer Strasse 32-34, Vienna, Vienna

Reviews

8.4

Very Good

Rating 10 - Excellent. 376 out of 999 reviews" "
Rating 8 - Good. 457 out of 999 reviews" "
Rating 6 - Okay. 115 out of 999 reviews" "
Rating 4 - Poor. 32 out of 999 reviews" "
Rating 2 - Terrible. 19 out of 999 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yolaine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dora Nagyne Tabori on Mar 14, 2024
Dear Yolaine,thank you very much for your feedback!We are happy to see that you had a pleasant stay at our hotel.We are looking forward to welcome you again at NH Wien City.Best wishes,Dora Nagyne TaboriAssistant Front Office Manager

8/10 Good

THIAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Dora Nagyne Tabori on Mar 14, 2024
Dear Thiago,thank you very much for your feedback!We are happy to see that you had a pleasant stay at our hotel.We are looking forward to welcome you again at NH Wien City.Best wishes,Dora Nagyne TaboriAssistant Front Office Manager

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and incredible staff but property is in an area that is often also used by homeless after business hours and the rooms are in need of an upgrade, especially the bathrooms.
Stayed 4 nights in Dec 2023
Response from Dora Nagyne Tabori on Jan 10, 2024
Dear Mr. Ryan,thank you very much for your kind feedback and for having taken your time to share your experience with us!It makes us really proud that you were satisfied with the location of the hotel and also with our team.We are feeling very sorry that you felt uncomfortable regarding the neighbouring building, unfortunately, as it is not our property, this problem is beyond our responsibility. We hope that we have the chance to welcome you soon again at NH Wien City!With best regards,Dora Nagyne TaboriAssistant Front Office Manager

10/10 Excellent

Nevena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the shopping area. Spacious room.
Stayed 1 night in Dec 2023
Response from Dora Nagyne Tabori on Jan 1, 2024
Dear Nevena,thank you very much for your kind feedback and for having shared your experience with us.We are happy to read that you liked our location in the heart of Vienna!It makes us also proud that we could match with your expectations regarding the rooms.Our team hopes that we can welcome you soon again at NH Wien City!With best regards,Dora Nagyne TaboriAssistant Front Office Manager

4/10 Poor

Diego

Stayed 3 nights in Dec 2023
Response from Dora Nagyne Tabori on Mar 14, 2024
Dear Diego,thank you very much for your feedback!We are sorry that we could match with your expectations.However, we are looking forward to welcome you again at NH Wien City.Best wishes,Dora Nagyne TaboriAssistant Front Office Manager

8/10 Good

Milenko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, good location
The location of this hotel is top notch, right on the main shopping street of Mariahlief and a short walk from the old city center and the museums. There's a metro station exit in the same building! And a huge supermarket just a few steps away, overall great location. The room I got was very big, a little condo with kitchen and microwave, very convenient. Staff was friendly. I would gladly stay here again.
Stayed 5 nights in Dec 2023
Response from Dora Nagyne Tabori on Jan 6, 2024
Dear Guest,thank you very much for your kind feedback, we are glad that we could provide you a pleasant stay!We are happy to read that you were satisfied with our location in the heart of Vienna.It makes us really proud that we could match with your expectations regarding the room, especially the size and the technical features of the room.Thank you also for you kind words about our staff, we will share your feedback with our team members.We are already looking forward to welcome you soon again at NH Wien City!With best regards,Dora Nagyne TaboriAssistant Front Office Manager

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming. Their help continued throughout. Hotel is well located and has underground within yards of entrance.
Stayed 4 nights in Nov 2023
Response from Tomas Mojzis, Rooms Division Manager on Dec 6, 2023
Dear Colin,thank you very much for taking your time to provide feedback.We are glad that we could provide an amazing stay in our hotel and we highly appreciate that you particularly mentioned the location of the hotel and the friendliness of our employees.We are looking forward to welcome you back soon.With best wishes

6/10 Okay

Paris

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great but the property is hard to find and needs major work. The couch in the room was made out of a pleather material. Place should only have been $100 EUROS to be fair valued not $200 USD. There was a homeless guy sleeping in the corridor in the shopping center to get in there.
Stayed 1 night in Nov 2023
Response from Dora Nagyne Tabori on Dec 4, 2023
Dear Mrs. Paris,thank you very much for your feedback, we appreciate that you have taken your time to share your experience with us and with other travellers!We are really proud that you were satisfied with our service, please rest ensured that we will share your kind words with our staff.We are feeling sorry to read that we could not match with your expectations regarding our couches.Furthermore, we are also feeling very sorry that you felt uncomfortable regarding the neighbouring building, unfortunately, as it is not our property, this problem is beyond our responsibility. Please be as well kindly informed that our front office team is reachable for you 24/7 to take further steps to make your stay more comfortable.We hope that we have the chance to welcoming you soon again at NH Wien City!With best wishes,Dora Nagyne TaboriAssistant Front Office Manager

10/10 Excellent

Jazmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place. The lady at the front desk (afternoon/PM) was very nice and helpful.
Stayed 3 nights in Nov 2023
Response from Dora Nagyne Tabori on Dec 4, 2023
Dear Mrs. Jazmin,thank you very much for your wonderful feedback, we are glad that you had a nice time in NH Wien City!We are really proud that you were satisfied with our service, please rest ensured that we will share your kind words with our staff, with our colleague at the reception in particular!Our whole team is looking forward to welcome you soon again at NH Wien City!With best wishes,Dora Nagyne TaboriAssistant Front Office Manager

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent area to go out, shops places to eat and close to many attractions
Stayed 2 nights in Nov 2023
Response from Dora Nagyne Tabori on Nov 19, 2023
Dear Mr. Jose,thank you very much for your kind feedback and for having taken the time to share your opinion with other travellers around the world!Our team is glad that we could provide you a pleasant stay in general.We are really proud to read that you liked the location of our hotel in the heart of Vienna!We hope that we can welcome you soon again at NH Wien City!With best regards,Dora Nagyne TaboriAssistant Front Office Manager

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & wonderful customer service.
Stayed 1 night in Oct 2023
Response from Dora Nagyne Tabori on Nov 19, 2023
Dear Mrs Shawna,thank you very much for your kind feedback which makes us really proud!We are happy to read that we could provide you a pleasant stay in general.Thank you for your kind words about our customer service as well, please be ensured that we will share your feedback with our team members.Our whole team would be happy to welcome you soon again at NH Wien City!With best regards,Dora Nagyne TaboriAssistant Front Office Manager

8/10 Good

DAVID

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and facilities although there was a very slight buzzing noise at night. Although it didn’t disrupt too much of our sleep.
Stayed 3 nights in Oct 2023
Response from Your NH Wien City Team on Nov 13, 2023
Dear DAVID,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are happy to read that you enjoyed your time with us in general.It would be our pleasure to welcome you hopefully soon again and till then we remainwith best regards,

10/10 Excellent

Maria R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
This was our second stay at this hotel and we plan to return. Our “apartment” suite was spacious, modern, extremely clean and comfortable. We appreciate the hotel’s green policy. Staff are helpful and hard working. The location is great, as the hotel is steps from a Ubahn stop and supermarket. It’s a short walk to the Museum Quarter, and plenty of restaurants.
Stayed 4 nights in Oct 2023
Response from Tomas Mojzis, Rooms Division Manager on Nov 1, 2023
Dear Mrs. Maria R,thank you very much for your trust in us and for your feedback.We are glad that we could welcome you in our hotel again and that we where able to fulfill all your expectations and wishes.Your lovely comment about the spacious rooms, the friendliness of the employees and the location is highly appreciated.We are looking forward to welcome you in our hotel again and again.With best wishes

8/10 Good

Waldemir

Stayed 3 nights in Oct 2023
Response from Your NH Wien City Team on Nov 13, 2023
Dear Waldemir,We want to thank you very much for having put your trust in us and we are glad to read that you enjoyed staying with us in general.We hope to have the chance to welcome you soon again and remainwith best regards,

6/10 Okay

Anita Louise

Liked: Staff & service
Stayed 9 nights in Sep 2023
Response from Tomas Mojzis, Rooms Division Manager on Oct 17, 2023
Dear Mrs. Anita Louise,thank you very much for your feedback.It was a pleasure for us to be your host and we are looking forward to welcome you back again soon.With best wishes

10/10 Excellent

Martin, Stouffville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, modern facilities, rooms well kept, close to subway
Stayed 4 nights in Sep 2023
Response from Your NH Wien City Team on Sep 22, 2023
Dear Martin,Thank you so much for your excellent feedback, which makes us very proud!We are glad having provided you a perfect stay experience and it would be our pleasure to welcome you hopefully soon again!With best regards,

8/10 Good

kamran

Stayed 2 nights in Sep 2023
Response from Tomas Mojzis, Rooms Division Manager on Oct 17, 2023
Dear kamran,thank you very much for your feedback.It was a pleasure for us to be your host and we are looking forward to welcome you back again soon.With best wishes

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual location is strange to me. In between two streets and I didn’t like walking down the alley to the main actual door. Everything else was perfect.
Stayed 3 nights in Sep 2023
Response from Your NH Wien City Team on Sep 18, 2023
Dear Catherine,We are very proud having provided you a perfect stay experience and we want to thank you very much for having put your trust in us.For any upcoming stay of yours, please be kindly informed that hotel's main entrance is reachable via Lindengasse 9, 1070 Vienna in case you do not want to take the direct connection from Mariahilferstraße via the connected passage.It would be our pleasure to welcome you again and till then we remainwith best regards,

6/10 Okay

Corrine Frances

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023
Response from Your NH Wien City Team on Sep 4, 2023
Dear Corrine Frances,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are happy to see that you enjoyed your time with us in general.In order to give us the chance to understand your feedback even better, please do not hesitate to forward us more details about services or items you might have missed during your stay to enrich our service in the best possible way and to guarantee you a perfect stay experience.With best regards,

6/10 Okay

Sherif, kanata

Stayed 6 nights in Aug 2023
Response from Your NH Wien City Team on Sep 18, 2023
Dear Sherif,We want to thank you very much for having chosen our hotel for your stay in Vienna.Please do not hesitate to forward us a more detailed feedback to give us the chance to understand your providing rating even better.It would be our pleasure to welcome you hopefully soon again and till then we remainwith best regards,

10/10 Excellent

Lorand

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a Parking Garage, and there is a Metro Station directly at the Hotel. Staf, Wifi, Food, and services are all 5*. From now on only this Hotel when I am in Wien.
Stayed 3 nights in Jul 2023
Response from Tomas Mojzis, Rooms Division Manager on Aug 9, 2023
Dear Lorand,thank you very much for taking your time to provide feedback.We are glad to read about your very nice stay in our hotel and we highly appreciate your lovely comment about the parking, the location, the equipment of the hotel and of course about the friendliness of our employees.We are looking forward to welcome you back (soon).With best wishes

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Tomas Mojzis, Rooms Division Manager on Aug 9, 2023
Dear Roy,thank you for your ratings.It was a pleasure to be your host and we are looking forward to welcome you back again in our hotel.With best regards

10/10 Excellent

Dinu

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tomas Mojzis, Rooms Division Manager on Aug 9, 2023
Dear Dinu,thank you for your ratings.It was a pleasure to be your host and we are looking forward to welcome you back again in our hotel.With best regards

10/10 Excellent

Marie-Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Tomas Mojzis, Rooms Division Manager on Aug 9, 2023
Dear Marie-Michelle,thank you for your ratings.It was a pleasure to be your host and we are looking forward to welcome you back again in our hotel.With best regards

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Tomas Mojzis, Rooms Division Manager on Aug 9, 2023
Dear Peter,thank you for your ratings.It was a pleasure to be your host and we are looking forward to welcome you back again in our hotel.With best regards

10/10 Excellent

Marie-Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and helpful. Easily accessible by public transport from the airport. Great location, you can walk to many places.
Response from Your NH Wien City Team on Jul 26, 2023
Dear Marie-Michelle,Thank you so much for your wonderful feedback, which makes us very proud!It would be our pleasure to welcome you, hopefully soon, again and till then we remainwith best regards

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Your NH Wien City Team on Jul 26, 2023
Dear Martin,Thank you very much for the perfect rating which makes us very proud!The whole team is looking forward to welcoming you again one day!With best regards,

10/10 Excellent

Aleksandar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Your NH Wien City Team on Jul 26, 2023
Dear Aleksandar,We are very proud having provided you a perfect stay experience and it would be our pleasure to welcome you hopefully soon again.With best regards,

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Nice large room and clean comfy bedding. We felt safe and well cared for here. The parking garage was easy to miss and we ended up in the wrong parking garage from Google maps, but it is just before the other 2 public garages, tiny driveway. Right in the heart of the shopping and restaurants. Can’t go wrong here!
Stayed 1 night in Jul 2023
Response from Your NH Wien City Team on Jul 10, 2023
Dear Dianne,Thank you so much for having chosen our NH Wien City for your stay in Vienna.We are very proud having provided you a perfect stay experience for having shared your gained impressions with other travelers around the world.It would be our pleasure to welcome you (soon) again and till then we remainwith best regards,

10/10 Excellent

Oren

Stayed 2 nights in Jun 2023
Response from Your NH Wien City Team on Jul 10, 2023
Dear Oren,We are very proud having provided you a perfect stay experience and it would be our pleasure to welcome you soon again!With best regards,

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Had a great stay. Room was spacious and clean. Quiet even though the hotel is on a very busy street. Perfect location next to a metro station and easy access to other parts of Vienna. Walking distance to Museum Quarter. Will gladly stay again.
Stayed 3 nights in Jun 2023
Response from Tomas Mojzis, Rooms Division Manager on Jun 17, 2023
Dear Mr. Christopher,thank you very much for taking your time to provide feedback.We are glad to read about your exceptional stay in our property and it was a pleasure for us to be you host.We are looking forward to welcome you back again in our hotel.With best wishes

10/10 Excellent

Nurit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay,the room is clean and spacious,the hotel is in a great location ,the staff were really nice Definitely recommending this hotel
Stayed 5 nights in May 2023
Response from Your NH Wien City Team on Jun 6, 2023
Dear Nurit,Thank you so much for your wonderful feedback and the trust you have put in us!We are very proud having provided you a perfect stay experience and it would be our pleasure to welcome you soon again!With best regards,

10/10 Excellent

SERGIO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was excelent
Stayed 3 nights in May 2023
Response from Your NH Wien City Team on Jun 5, 2023
Dear SERGIO,Thank you so much for your wonderful feedback which makes us very proud!We are very happy having provided you a perfect stay experience and it would be our pleasure to welcome you soon again!With best regards,

8/10 Good

Lucy

Stayed 2 nights in May 2023
Response from Your NH Wien City Team on Jun 5, 2023
Dear Lucy,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are happy to read that you enjoyed your time with us in general!It would be our pleasure to welcome you hopefully soon again!With best regards,

8/10 Good

Abhishek Chandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gets it done
Basic hotel with a good spread of breakfast, liked the size of the room but it was very cold in the end of May. On the U3 station so very easily accessible… Plenty of things around to shop or eat or see… Recommended
Stayed 4 nights in May 2023
Response from Your NH Wien City Team on May 31, 2023
Dear Abhishek Chandra,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are happy to read that you enjoyed your time with us in general!It would be our pleasure to welcome you again one day and till then we remainwith best regards,

6/10 Okay

tim

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and no complaints except the wifi sign on was convoluted , never did manage to get it to work
Stayed 1 night in May 2023
Response from Your NH Wien City Team on May 31, 2023
Dear tim,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are very happy to read that you enjoyed your time with us in general.We are feeling very sorry for not having been able to convince you of the provided WIFI service but we hope to have the chance to welcome you again one day!With best regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the subway. Close to the major attractions. Great restaurants nearby.
Stayed 7 nights in May 2023
Response from Your NH Wien City Team on May 15, 2023
Dear Richard,We are very proud having provided you a perfect stay experience and that we were able to convince you of our provided location in particular!It would be our pleasure to welcome you soon again and till then we remainwith best regards,

10/10 Excellent

Andrija

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location: right next to the main shopping street and right next to the underground system, hence one can both walk and get farther using the public transport.
Stayed 2 nights in May 2023
Response from Your NH Wien City Team on May 15, 2023
Dear Andrija,Thank you so much for having chosen our hotel for your stay in Vienna and for your nice feedback!We are very proud having provided you a perfect stay experience and it would be our pleasure to welcome you soon again!With best regards,

8/10 Good

Annette M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Very close to shops and restaurants. Very friendly which is needed as a traveler/visitor to a different country. Would stay here again
Stayed 1 night in May 2023
Response from Your NH Wien City Team on May 15, 2023
Dear Annette M,We are very proud having provided you a nice stay experience by having convinced you of our courteous hospitality service in particular!We are already looking forward to welcoming you again and remainwith best regards,

10/10 Excellent

Shai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and comfortable. Every thing was clean. All the stuff was very kind and helpful
Stayed 5 nights in Apr 2023
Response from Your NH Wien City Team on May 15, 2023
Dear Shai,We are very proud having provided you a perfect stay experience and we want to thank you for sharing your gained impressions with other travelers around the world!It would be our pleasure to welcome you soon again.With best regards,

10/10 Excellent

Doron

Liked: Cleanliness, property conditions & facilities
great location (metro access area), helpful and accommodating staff, big room
Stayed 3 nights in Apr 2023
Response from Your NH Wien City Team on May 2, 2023
Dear Doron,It is a pleasure to read that you enjoyed your time with us and that we were able to provide you a perfect stay experience in Vienna!We hope to have the chance to welcome you (soon) again and remainwith best regards,

6/10 Okay

Lucy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Your NH Wien City on May 2, 2023
Dear Lucy,We want to thank you very much for having put your trust in us and for having chosen our hotel for your stay in Vienna.Please feel always free to share a more detailed feedback with us to give us the chance to understand your provided rating even better and to enrich our service in the best possible way to provide you a perfect stay experience.With best regards,

10/10 Excellent

Enis

Stayed 3 nights in Apr 2023
Response from Your NH Wien City Team on May 2, 2023
Dear Enis,Thank you so much for the provided excellent rating.We are very proud having provided you a perfect stay experience and hope to have the chance to welcome you soon again!With best regards,

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Your NH Wien City Team on Apr 24, 2023
Dear Zoe,Thank you so much for having put your trust in us and for having chosen our hotel for your stay in Vienna.We are very proud having provided you a perfect stay experience and it would be our pleasure to welcome you soon again!With best regards,

4/10 Poor

DANIEL

Disliked: Cleanliness, property conditions & facilities, room comfort
The location of this hotel is great. But that is as good as it gets. The wifi does not work, the cleanliness of the room is below average at best; as for the bed, well, there were copious amounts of springs to the back and little if not zero comfort from the wilting pillows, sleeping on the floor would be better! Investment is a must! I visit hotels on a weekly basis for work and this is the worst I’ve stayed in for a long long time. If it was not for the good location of this hotel, I would rate this less than 1 star. NH, please invest in this hotel.
Stayed 2 nights in Apr 2023
Response from Your NH Wien City Team on Apr 11, 2023
Dear DANIEL,We want to thank you very much for having chosen our hotel for your stay in Vienna, but we are feeling sorry for not having been able to match with your expectations besides the provided location.Please accept your sincerest apology for insufficient cleanliness you had to face during your time with us and please rest ensured that your feedback has already been shared with the particular department to avoid such a situation in the future as it does not comply with our quality promise.As well we are feeling sorry to read that you had to face some issues with our WIFI system and that we were not able to provide you the expected sleeping comfort for which we receive a quite good feedback in general, but of course we are aware that perceptions differ and we respect your impressions for sure.Please be kindly informed that we are available 24/7 and please do not hesitate to get in touch with us directly during your time with us to give us the chance to have a closer look onto the situation and to provide you an immediate solution in the best possible way.Although we do understand your disappointment about the now gained impressions, it would be our pleasure to welcome you again one day to provide you the expected stay experience!With best regards

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi was terrible but they were kind enough to find a solution in the end. Also they are upgrading their wifi so Im hopeful next time ut will be better
Stayed 9 nights in Mar 2023
Response from Your NH Wien City Team on Apr 11, 2023
Dear Lisa,We want to thank you very much for having chosen our hotel for your stay in Vienna!We are glad to read that you enjoyed your time with us in general although we were not able to convince you of our WIFI system unfortunately.It would be our pleasure to welcome you again one day and till then we remainwith best regards,

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Room was big but dark.
Stayed 2 nights in Feb 2023
Response from Your NH Wien City Team on Mar 27, 2023
Dear Guest,We want to thank you very much for having chosen our hotel for your stay in Vienna.Although we are happy that you enjoyed your time with us in general, we are feeling sorry for not having been able to convince you of the provided room atmosphere in particular. Nevertheless we want to thank you for your feedback as it helps to understand our guests' expectations even better and enrich our product accordingly.It would be our pleasure to welcome you again one day!With best regards,

8/10 Good

ASTRID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He tenido una estancia maravillosa en el Hotel NH City Wien de Vienna. Desde el momento en que llegué, fui recibido con una cálida bienvenida por el amable personal del hotel, que se aseguró de que me sintiera cómodo y bienvenido. La ubicación del hotel es excelente, justo en el corazón de la ciudad, lo que me permitió explorar fácilmente y caminando los principales lugares de interés de Vienna. La habitación en la que me hospedé era espaciosa, moderna y estaba impecablemente limpia, lo que me permitió descansar cómodamente después de un largo día de turismo. Además, la variedad y calidad del desayuno que se ofrece en el hotel es impresionante, con opciones tanto para paladares exigentes como para aquellos que prefieren algo más ligero. Lo que realmente hizo que mi estancia en el Hotel NH City Wien fuera especial fue la atención al detalle que el personal del hotel mostró durante toda mi estancia En resumen si buscas un hotel con buena ubicación, de gran calidad y a un precio accesible. Este es tu hotel
Stayed 1 night in Feb 2023
Response from Your NH Wien City Team on Mar 27, 2023
Dear ASTRID,Thank you so much for your having chosen our hotel for your stay in Vienna and for your detailed feedback about your gained stay impressions!We are very proud having convinced you of our courteous hospitality service in particular and we hope to have the chance to welcome you soon again!With best regards,

10/10 Excellent

gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Your NH Wien City Team on Mar 27, 2023
Dear gilad,Thank you so much for your excellent rating!We are very happy having provided you a wonderful stay experience!Looking forward to welcoming you (soon) again!With best regards,