Ratings based on 563 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located hotel in shopping district

Posted Jun 17, 2018
My husband and I enjoyed our 1-bedroom suite, even though it's labelled as standard room. There is a separate living room, dining room, and bar area. Clothings shops, Billa supermarket, and restaurants are steps away from the hotel. Museums and Opera House is approximately a 10-minute walk away. If you feel lazy, you could take the subway Neubaugasse Station (U3 line), which is located below the hotel. Lastly, if you take the subway with luggages, there's an elevator/lift that's located half a block away from the hotel.
Comment from Hotel Management
Jun 18, 2018 by Christian Rothbauer, Hotel Management
Dear guest, thank you very much for taking your time to provide feedback. We are delighted to hear you had an enjoyable stay with us. The NH Wien City is centrally located just off Mariahilfer Straße, one of Europe's largest shopping streets. The same building complex also has a direct access to subway U3. In the surrounding area you will find many local designer boutiques, trendy bars and restaurants. After a short walk you reach grand sights like Naschmarkt, Museumsquartier and Hofburg. Our spacious rooms, which are located towards the quiet courtyard, invite to unwind after a long day and are all equipped with our custom made NH Sleep beds, rain effect shower and flat screen TVs. In the morning, the rich breakfast buffet offers a large variety of savory and healthy products, such as our own honey from our rooftops. Egg dishes are made individually to your own preferences. Each and every staff member is proud being a host, reassuring your city trip will be memorable. We are looking forward to welcome you again in the near future. Best wishes, Christian Rothbauer General Manager
5 out of 5
by A verified traveler from Ohio

Posted Jun 6, 2018
Helpful and nice staff. Plenty of charging stations in room. The hotel is only about a block away from a boulevard of shops and restaurants. The beds were comfortable.
Comment from Hotel Management
Jun 6, 2018 by Christian Rothbauer, Hotel Management
Dear Bonnie, thank you very much for taking your time to provide feedback. We are delighted to hear you had a perfect stay with us. The NH Wien City is centrally located just off Mariahilfer Straße, one of Europe's largest shopping streets. The same building complex also has a direct access to subway U3. In the surrounding area you will find many local designer boutiques, trendy bars and restaurants. After a short walk you reach grand sights like Naschmarkt, Museumsquartier and Hofburg. Our spacious rooms, which are located towards the quiet courtyard, invite to unwind after a long day and are all equipped with our custom made NH Sleep beds, rain effect shower and flat screen TVs. In the morning, the rich breakfast buffet offers a large variety of savory and healthy products, such as our own honey from our rooftops. Egg dishes are made individually to your own preferences. Each and every staff member is proud being a host, reassuring your city trip will be memorable. We are looking forward to welcome you again in the near future. Best wishes, Christian Rothbauer General Manager
4 out of 5
by A verified traveler

Posted May 27, 2018
Comment from Hotel Management
Jun 1, 2018 by Christian Rothbauer, Hotel Management
Dear guest, thank you very much for taking your time to provide feedback. I am happy you had a great stay with us. Looking forward to be your host in the future, I wish you all the best, Christian Rothbauer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2018
Close to everything; nice staff , clean and quiet
Comment from Hotel Management
May 17, 2018 by Christian Rothbauer, Hotel Management
Dear guest, thank you very much for taking your time to provide feedback. I am delighted you had a great stay with us and particularly mention the level of service and cleanliness. Looking forward to be your host in the future, I wish you all the best, Christian Rothbauer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2018
Hotel was close to all amenities and was lovely and clean, the only thing was the lighting in the room was a bit dim
Comment from Hotel Management
May 17, 2018 by Christian Rothbauer, Hotel Management
Dear guest, thank you very much for taking your time to provide feedback. I am happy you had a lovely stay with us and particularly mention the cleanliness. Looking forward to be your host in the future, I wish you all the best, Christian Rothbauer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfort in the city

Posted Apr 16, 2018
We were in Vienna for one night to see a concert and some of the sights at night. The location was perfect with the U3 right at the doorstep, and just a few stops to everywhere in section 1
Comment from Hotel Management
Apr 19, 2018 by Christian Rothbauer, Hotel Management
Dear guest, thank you very much for taking your time to provide feedback. We are happy to hear you had a comfortable stay with us. The NH Wien City is centrally located just off Mariahilfer Straße, one of Europe's largest shopping streets. The same building complex also has a direct access to subway U3. In the surrounding area you will find many local designer boutiques, trendy bars and restaurants. After a short walk you reach grand sights like Naschmarkt, Museumsquartier and Hofburg. Our spacious rooms, which are quietly located towards the courtyard, invite to unwind after a long day and are all equipped with our custom made NH Sleep beds, rain effect shower and flat screen TVs. In the morning, the rich breakfast buffet offers a large variety of savory and healthy products. Egg dishes are made individually to your own preferences. Each and every staff member is proud being a host, reassuring your city trip will be memorable. We are looking forward to welcome you again in the near future. Best wishes, Christian Rothbauer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location

Posted Apr 15, 2018
Great location for walking around old city. Vienna is beautiful. Kind staff. Hotel is good value. Can’t wait to come back to Vienna!
Comment from Hotel Management
Apr 16, 2018 by Christian Rothbauer, Hotel Management
Dear Alex, thank you very much for taking your time to provide feedback. We are delighted to hear you had a great stay with us. The NH Wien City is centrally located just off Mariahilfer Straße, one of Europe's largest shopping streets. The same building complex also has a direct access to subway U3. In the surrounding area you will find many local designer boutiques, trendy bars and restaurants. After a short walk you reach grand sights like Naschmarkt, Museumsquartier and Hofburg. Our spacious rooms, which are quietly located towards the courtyard, invite to unwind after a long day and are all equipped with our custom made NH Sleep beds, rain effect shower and flat screen TVs. In the morning, the rich breakfast buffet offers a large variety of savory and healthy products. Egg dishes are made individually to your own preferences. Each and every staff member is proud being a host, reassuring your city trip will be memorable. We are looking forward to welcome you again in the near future. Best wishes, Christian Rothbauer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to everything in the city

Posted Apr 9, 2018
Pros: Placement
Cons: The ventilation system didn't function so well and in the room was very cold.
Location: Location was next to everything Shopping is the best Museum quartier is really close by
Excelent conditions and great hotel stuff ready to help you with everything. The position of the hotel is perfect, you can reach any place quiqly.
Comment from Hotel Management
Apr 10, 2018 by Christian Rothbauer, Hotel Management
Dear Ane-Mari, thank you very much for taking your time to provide feedback. We are delighted to hear you had a great stay with us. The NH Wien City is centrally located just off Mariahilfer Straße, one of Europe's largest shopping streets. The same building complex also has a direct access to subway U3. In the surrounding area you will find many local designer boutiques, trendy bars and restaurants. After a short walk you reach grand sights like Naschmarkt, Museumsquartier and Hofburg. Our spacious rooms, which are quietly located towards the courtyard, invite to unwind after a long day and are all equipped with our custom made NH Sleep beds, rain effect shower and flat screen TVs. Please accept my sincere apologies for the malfunctioning air conditioning. In the morning, the rich breakfast buffet offers a large variety of savory and healthy products. Egg dishes are made individually to your own preferences. Each and every staff member is proud being a host, reassuring your city trip will be memorable. We are looking forward to welcome you again in the near future. Best wishes, Christian Rothbauer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

Very comfortable place to stay

Posted Apr 8, 2018
Good location with clean room and very good facilities! Delicious breakfast. I'd like stay here again next time visiting Vienna.
Comment from Hotel Management
Apr 9, 2018 by Christian Rothbauer, Hotel Management
Dear Tim, thank you very much for taking your time to provide feedback. We are happy to hear you had a very comfortable stay with us. The NH Wien City is centrally located just off Mariahilfer Straße, one of Europe's largest shopping streets. The same building complex also has a direct access to subway U3. In the surrounding area you will find many local designer boutiques, trendy bars and restaurants. After a short walk you reach grand sights like Naschmarkt, Museumsquartier and Hofburg. Our spacious rooms, which are quietly located towards the courtyard, invite to unwind after a long day and are all equipped with our custom made NH Sleep beds, rain effect shower and flat screen TVs. In the morning, the rich breakfast buffet offers a large variety of savory and healthy products. Egg dishes are made individually to your own preferences. Each and every staff member is proud being a host, reassuring your city trip will be memorable. We are looking forward to welcome you again in the near future. Best wishes, Christian Rothbauer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable, Clean Hotel in a Great Location

Posted Apr 2, 2018
NH Wien City was perfect for our stay in Vienna. The location was a reasonable walk from everything we wanted to see, they gave us champagne and chocolate for our anniversary, and the room was spotless.
Comment from Hotel Management
Apr 2, 2018 by Christian Rothbauer, Hotel Management
Dear guest, thank you very much for taking your time to provide feedback. First of all congratulations to your anniversary. We are delighted to hear you had a perfect stay with us. The NH Wien City is centrally located just off Mariahilfer Straße, one of Europe's largest shopping streets. The same building complex also has a direct access to subway U3. In the surrounding area you will find many local designer boutiques, trendy bars and restaurants. After a short walk you reach grand sights like Naschmarkt, Museumsquartier and Hofburg. Our spacious rooms, which are quietly located towards the courtyard, invite to unwind after a long day and are all equipped with our custom made NH Sleep beds, rain effect shower and flat screen TVs. In the morning, the rich breakfast buffet offers a large variety of savory and healthy products. Egg dishes are made individually to your own preferences. Each and every staff member is proud being a host, reassuring your city trip will be memorable. We are looking forward to welcome you again in the near future. Best wishes, Christian Rothbauer General Manager