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Novotel Suites Wien City

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Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Overview of Novotel Suites Wien City

UNESCO Sustainable Property

Novotel Suites Wien City

3 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F

Explore the area

  • Popular LocationMesse Wien Exhibition and Congress Center16 min walk
  • Popular LocationWiener Prater18 min walk
  • Popular LocationHundertwasser House Vienna3 min drive
  • AirportVienna (VIE-Vienna Intl.)16 min drive

Choose dates to view prices

About this area

Vienna

Located in Vienna's Leopoldstadt neighborhood, Novotel Suites Wien City is in the business district and near a metro station. Stephansplatz and Albertina are cultural highlights, and travelers looking to shop may want to visit Naschmarkt and Mariahilfer Street. Museum of Natural History and Schoenbrunn Zoo are not to be missed. Guests love the hotel's central location.
Popular Location

What's nearby

  • Messe Wien Exhibition and Congress Center - 16 min walk
  • Wiener Prater - 18 min walk
  • Hundertwasser House Vienna - 3 min drive
  • Alte Donau - 6 min drive
  • Schwedenplatz - 6 min drive

Getting around

  • Vorgartenstrasse U-Bahn - 3 min walk
  • Vienna Praterstern Station - 11 min walk
  • Vienna International Airport (VIE) - 16 min drive

Restaurants

  • Thali — 3 min walk
  • NIKITA dal Russo — 3 min walk
  • PAn's Cafe Restaurant — 3 min walk
  • Mochi Ramen Bar — 4 min walk
  • Donaubeisl — 4 min walk

About this property

Novotel Suites Wien City

Eco-friendly Vienna hotel in Leopoldstadt, near Wiener Prater
Along with a fitness center, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. All 158 soundproofed rooms provide free WiFi, free wired Internet, and sofa beds. Guests will appreciate conveniences like refrigerators and microwaves, while flat-screen TVs with satellite channels and first-run movies provide a bit of entertainment.
Novotel Suites Wien City offers 158 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (surcharge; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 15 per person
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • First-run movies
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

Outdoor space

  • Yard

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per night
1 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 9 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 357 out of 990 reviews
5 - Excellent 36%
Rating 4 - Good. 469 out of 990 reviews
4 - Good 47%
Rating 3 - Okay. 122 out of 990 reviews
3 - Okay 12%
Rating 2 - Poor. 30 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 990 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2020

3/5 Okay

Stayed 1 night in Mar 2020

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/5 Poor

Business traveler
Disliked: Property conditions & facilities
Building work going onfrom 8Am to 6pm. Constant drilling could be heard. Not warned about this and no rate reduction so disappointing
Stayed 2 nights in Feb 2020

2/5 Poor

Traveled with family and small children
Disliked: Staff & service, amenities
They did not clean our room. When the cleaning staff knocked I told them to come later even in German “spatter”, then at night when we came back nothing, when we called reception the lady asked me to go downstairs to pick up towels because no more staff, so I went to reception to get towels. The when showering we found out the soap dispenser of shower was empty so had to walk to the bathtub area to get shower gel then walk back to shower every 20 seconds. When we complained to manager the next day on Saturday morning at 11 am she just said she would mention this to the cleaning crews, when we came back at 1.30 pm to pick up our luggage at reception and leave no words from her, nothing as she was busy checking in new guests. Very low standard for an international brand and the attitude says it all that nobody cares about the brand.
Stayed 2 nights in Dec 2019