Ratings based on 246 Verified Reviews

4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Posted Dec 30, 2016
Nice, clean, conveniently located, closed to public transportation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Durham

Nice hotel, very clean and friendly staff

Posted Jun 8, 2016
Nice hotel only a minus walk to U bann station and some shops, very convenience
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Dec 11, 2015
Overall good , need to be more clean , some off the staff are good some are really mechanics
5 out of 5
Recommended
for Everyone
by A verified traveler from birmingham, uk

Close to underground systems

Posted Nov 5, 2015
Stayed for 4 nights. Would stay again. Breakfast and bar area was small but we always got a table. Children enjoyed play area.
5 out of 5
Recommended
for Families
by A verified traveler from London, UK

A night on Vienna,

Posted Nov 1, 2015
Pros: Nice hotel, especially for families who has two kids as there's an extra bed allowing every one to have a bed each.
Cons: Could include breakfast in price
Location: Food store nearby, underground
Got in really late and staff was on hand to help and provide useful for our stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Very first stay in Vienna! And a good experience!

Posted Oct 19, 2015
The best part of Suite Novotel experience was helpfulness of front desk receptionists. They were not only knowledgeable and helpful, but clear in their directions as well. This enabled us to use our time in Vienna wisely. Would recommend this place to others.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Posted Oct 16, 2015
Hotel was trying to charge me higher rate than the one on my booking confirmation. Booking was for 2adults and 2 children however room only set up for two adults no extra beds,pillows,towels. Booking for this hotel was done 3 weeks before travel date.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2015
Love it, great price, good location and the personal is very friendly, a block a way from the direct line of the subway that takes you the main.
2 out of 5
by A verified traveler from uk

Old and tatty

Posted Jul 29, 2015
Great location, 2 mins from the tram stop then 5 mins to the city location. Had to stay out all day as the room was to depressing.
Comment from Hotel Management
Aug 11, 2015 by Thomas Fietzke, Hotel Management
Dear guests! Thank you for your positive review. Yours sincerely, Vienna Thomas Fietzke Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel

Posted Jun 4, 2015
Large rooms, plenty for our family, 2 adults and 2 kids, 7mo and 3y. Location 150m from underground which has lift access, 10mins if that to central Vienna. Easy from airport aswell. Reception is super modern, rooms a little dated but perfectly acceptable. Staff were very helpful and spoke English
Comment from Hotel Management
Jul 14, 2015 by Thomas Fietzke, Hotel Management
Dear guests! Thank you for your positive review. Yours sincerely, Vienna Thomas Fietzke Resident Manager