Ratings based on 642 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2017
Everything was perfect; as expected. Completely satisfied with the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cluj-Napoca

Very good

Posted Feb 26, 2017
A short but wonderful stay. Everything was ok and staff was very helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location to the main areas of Vienna

Posted Oct 13, 2016
Pros: everything
Location: as above
Weather was cold and wet but we made the most of it
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2016
Easy to approach staff and happy to tell you about there city and where to find things.
Comment from Hotel Management
Oct 5, 2016 by Norbert Frank, Rooms Division Manager, Hotel Management
Dear guest! We very much appreciate your comments regarding your stay at the Novotel Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards,
4 out of 5
Recommended
for Couples
by A verified traveler from Melbourne, Australia

Reasonable quality hotel very convenient to centre

Posted Sep 27, 2016
Pros: Convenience to centre
Reasonable quality with friendly staff and comfortable rooms as would be expected from this hotel chain. Breakfast a bit over priced. Hotel is located 5 - 10 mins walk from main tourist area of Vienna (Altstadt) and is also walkable from Vienna (Mitte) station (10 mins) which is served by direct express train from the airport. (Note this is not the Hauptbahnhof - Main Station for international trains - that is reached by taxi or the underground).
Comment from Hotel Management
Oct 5, 2016 by Norbert Frank, Hotel Management
Dear Peter! We very much appreciate your comments regarding your stay at the Novotel Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely
5 out of 5
by A verified traveler from New Jersey, US

Posted Sep 6, 2016 on Hotels
Stayed in March on a family vacation, walkable to tourist spots, nice little hotel with friendly staff. decent restaurant choices nearby. No parking facility by the hotel, and you have to pay for commercial one nearby. We were lucky that we stayed over the weekend, so curbside parking was free and we got a spot right in front of the hotel. Room is a bit small but cant beat the price and location. Would definitely recommend it.
5 out of 5
by A verified traveler

Wonderful holidays!

Posted Aug 30, 2016 on Hotels
Excellent
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
5 out of 5
by Thaeer

This traveler left a rating score only Posted Jul 15, 2016 on Hotels
5 out of 5
by A verified traveler

Short Stay but a Good Experience

Posted Jun 27, 2016 on Hotels
Great stay for a short business trip. Friendly staff, great location, everything that I needed.