Ratings based on 293 Verified Reviews

4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Kimberly

Convenient, clean and inexpensive

Posted Feb 27, 2017 on Hotels
I had a pleasant stay in February. I booked a single room but was given an upgrade upon arrival. I found my room to be spacious and clean and the local chocolate on the bed a nice touch. The kitchenette had the basics and there were several markets nearby. The UBahn was at the end of the street but the Old Town was only a 15 minute walk so I used my feet. The neighborhood is quiet, the wifi fast and the room clean. The 10:00 AM checkout is a little early, but worked with my travel plans.
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Thank You for taking the time to write a review. We hope to see You in the future again.
5 out of 5
by Ian

Cosy and Comfortable! Great Location!

Posted Feb 11, 2017 on Hotels
Excellent location, about 15-20min walk into Central Vienna. Availability of nearby shops and supermarkets (Spar about 10mins away). Very warm and comfortable (in December) and a great base for exploring the delights of Vienna. Room had double and single (for 3 people) and proved to be excellent value for money.
Comment from Hotel Management
Feb 19, 2017 by General Manager, Hotel Management
Thank You for Your nice words. We hope to see You again in the future.
5 out of 5
by Siarhei

Great place for big company

Posted Jan 6, 2017 on Hotels
The property is perfectly located. Just few minutes from subway. The area is quiet. The apartment is clean and comfortable. All the facilities for big companies are provided.
5 out of 5
by Brian

Clean and close to subway

Posted Jan 1, 2017 on Hotels
We had a great stay here. It was close to the subway which made it easy to see various sites in Vienna. Beds were great!
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
Thank You for Your nice words. We hope to see You in the future again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place close enough to central Vienns

Posted Dec 10, 2016
Great place within good walking distance to Vienna. About 20 minutes. Owners very helpful. Close to metro so once you get that figured out it's easy. Certainly no need for a car.
Comment from Hotel Management
Dec 11, 2016 by Ottitsch family, Hotel Management
Thank You for Your nice words. We hope to see You soon again.
3 out of 5
by A verified traveler

MISREPRESENTED

Posted Dec 8, 2016 on Hotels
This property was misrepresented from the start. Our reservation specifically called for two bedrooms since two married couples were travelling together. The one bedroom was good but the second sleeping area in the kitchen, along with a foosball table was not. There was no "comfort" area as the sofa was in the one bedroom. The second couple were continually disturbed at night when the other couple used the bathroom.
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Thank You for Your nice comments. Our two bedroom apartment is not designed for two couples who want separate and private spaces. Our two bedroom apartments are designed for families who want to spend a vacation together. In case You do desire privacy we strongly recommend to book separate one bedroom apartments. Once again thank You so much for pointing this out. We will let hotels.com know about this issue how they represent our family apartments.
5 out of 5
by A verified traveler

Friendly and clean

Posted Nov 15, 2016 on Hotels
Very relaxing
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thank You - we hope to see You again in the future.
5 out of 5
by A verified traveler

Clean, reasonable price, good location.

Posted Oct 22, 2016 on Hotels
If you are looking for a clean , reasonably priced apartment , this is the place to be. It's about a block away from the train station, and a 10 minute walk to stephensplatz. The owners are also very responsive to calls and were very helpful. The rooms are not air conditioned but you can request a portable AC unit for extra 10 euros a day.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank You for Your nice words. We hope to see You soon again.
4 out of 5
by A verified traveler

Convenient location, good stay

Posted Oct 11, 2016 on Hotels
This was a good stay for 4 adults, we got a standard apt with kitchen. The bedroom(double bed) & living room(with 2 single beds) was a great size. It came with a dining table & a well-equipped kitchen. Checkin was easy- the office apt is on a different floor in the building and the attending lady was helpful. Their common washer/dryer for an additional amount was another convenient feature. No room service was done for the 3 nights we stayed there, that didn't bother us much but would have liked a change of towels & general cleaning. Wifi was flaky. Location is a 2 min walk to one of the metro lines. There are not many restaurants/shops very close to the apt though, you will need to walk a bit or use transportation.
3 out of 5
by A verified traveler

Convenient as near to the U bahn

Posted Oct 4, 2016 on Hotels
Clean, convenient and safe area. Poor wi fi, no proper lounge area and only one TV english Skynews channel.