Ratings based on 386 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from 兵庫県


Posted Jul 18, 2016
入口が分かりにくく、前にあったスタバが無くなっててなお分かりにくかったけど、場所は最高の所にあります。 ホテルの入口の写真を添付しておきます。 ZCCO の下が入口。横はロクシタン。 フロントの方は親切。部屋はウィーンぽい作りになってて、古いながらも手入れされてました。 部屋にはミニキッチンが。利用はしませんでしたが、普通に便利だと思います。冷蔵庫もありました。 ザッハ側だと、気分も良かったけど、今回は中側で景色も無し。こればかりは仕方ないですね。
5 out of 5
by A verified traveler

A 'must stay' for couples visiting Vienna

Posted Jul 11, 2016
Pros: It's central location; the friendly and helpful staff; it's cleanliness; and the comfortable beds.
Cons: ... can't think of anything to add here ...
Location: Great location to the Karlplatz station, and the Opera, and easy walks to Albertina, Belvedere, Naschmarkt, Heldenplatz, St Stephen's Cathedral, etc
Stayed for 5 nights, loved it, enjoyed great assistance from all the staff, nothing too much trouble, so easy to get to all the central locations in Vienna and access to the public transport for those attractions a little further out. We loved it and highly recommend it. With only 12 suites in total, the privacy creates a very nice atmosphere.
4 out of 5
by A verified traveler

Praticamente in centro

Posted Jun 21, 2016
L'Opera Suite è praticamente nel centro storico di Vienna a circa 800 metri dal Duomo di S.Stefano. Si trova all'inizio della zona pedonale a 50 metri Dall' Opera di Stato e dalla metro di KarlPlatz. Il personale è molto gentile e disponibile e le pulizie sono precise e quotidiane. Lo consiglio vivamente.
4 out of 5
by A verified traveler

Posted Jun 13, 2016
............................................................................. :-)
5 out of 5
by A verified traveler from Buckinghamshire

Excellent location

Posted Jun 5, 2016
This hotel is right in the centre of Vienna close to the Palace, St Stephens, lots of restaurants and the shopping area. The staff are very friendly and helpful. An ideal base which enables you to walk everywhere.
5 out of 5
by A verified traveler from Canada

Hôtel pratique pour visiter Vienne

Posted May 12, 2016
Pros: Hôtel bien situé pour visiter la partie historique de Vienne, la chambre est confortable, le personnelle est courtois
Cons: L'entrée de l'hôtel n'est pas facilement repérable, petite entrée entre le Starbuck et le magasin ECCO
Location: Situé en face de l'Opéra et à proximité du quartier des musées, à distance de marche de tous les lieux historiques
Accueil très bien, chambre confortable, très bien situé dans le centre historique de Vienne
4 out of 5
by A verified traveler from West Chester, PA

Excellent location. Steps from the Opera House!

Posted May 9, 2016
Pros: Nice sized clean rooms. Nice and friendly staff.
Cons: Although it was written in the documentation, it would have been helpful if the staff had told us to order breakfast the night before.
Location: The location is excellent. Literally 20 yards from the Opera House and some of them have views as well. The rooms without views are quieter.
I accidentally booked one night less than we needed. They could not extend out room, but had another that was available and that room was bigger and had views of the Opera House. Very friendly and accommodating. I would stay there again. The location was excellent. Right in the center of the historic district. Close to museums, the palaces, etc. Our first time in Vienna was a weekend to remember! The king sized beds are a plus too! And the price was reasonable.
5 out of 5
by A verified traveler

Posted Apr 17, 2016
It's close to everywhere. The location is great! The hotel is nice and the staff is friendly and helpful.
5 out of 5
by Gabriela G.


Posted Apr 16, 2016 on Ebookers
Superlage inmitten des Zentrums, freundlicher Service, saubere Zimmer. Jederzeit wieder.
5 out of 5
by Pok Nang

This traveler left a rating score only Posted Apr 10, 2016 on Hotels