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Reviews of Palais Coburg Residenz

5 out of 5
Palais Coburg Residenz
Coburgbastei 4, Vienna, Vienna

Reviews

9.6

Exceptional

Rating 10 - Excellent. 54 out of 65 reviews" "
Rating 8 - Good. 8 out of 65 reviews" "
Rating 6 - Okay. 0 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Igor, Bratislava

Liked: Cleanliness, staff & service, property conditions & facilities
If you consider this type of accommodation, go for this one! We definitely will go there again.
Stayed 1 night in Feb 2024
Response from Guenther Gabauer on Mar 7, 2024
Dear Igor,thank you for your wonderful review and for taking the time to write it.We are thrilled to see that you did like our rooms so much, and we love to welcome you back in the future.Your Palais Coburg Team

10/10 Excellent

Arutyun

Liked: Amenities, property conditions & facilities
Everything
Stayed 7 nights in Oct 2023
Response from Palais Coburg Team on Oct 26, 2023
Dear Arutyun,thank you for your great feedback!We hope that we will be able to welcome you back with us again soonYour Palais Coburg Team

10/10 Excellent

Willie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in May 2023

4/10 Poor

Stephen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was beautiful but really lacked the attention to detail of a true 5 star hotel. The shower was very outdated and the drain in the tub and sink basin were partially clogged. The furniture in the living room seemed old and somewhat dirty. The bedroom was not really decorated at all with mostly blank walls. The reception women were all very friendly and helpful. The manager however handled the situation at their 2 Michelin star restaurant very poorly. ( Silvio Nikola) The presentation of the food was lovely but the food was over complicated and lack luster in taste. The food tended to be salty and heavy on the miso. I felt like the chef was trying too hard. Dessert was inedible. How you you mess up dessert? The worse thing though was that this restaurant does not have an age restriction on children. In a small romantic restaurant with about 10 tables , I chose to spend my 10 year anniversary dinner here. To my surprise and to the other tables as well, the restaurant chose to sit two adults with 2 and 3 year old children in the center on the restaurant. These children screamed and talked loudly for 2 hours and 40 minutes. This romantic restaurant became a playground and the ambiance was ruined. Every person in that restaurant was talking about the ill behaved children rather that enjoying their meal and reflection on their lives with their significant other. The meals should have all been complementary. They were not. Disappointed!
Stayed 2 nights in Oct 2022

10/10 Excellent

Elenodoros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the finest hotels in the world
Stayed 1 night in Jul 2022

8/10 Good

J Z

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very beautiful restored.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Review
Amazing hotel, big spacious rooms that look like you are living in a mansion. The staff are very professional friendly and. understanding. Best hotel.
Stayed 1 night in Mar 2020

2/10 Terrible

Laurent, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We left after our first night and checked in another hotel in Vienna as we disliked this hotel so much. We asked to be reimbursed but they told us they could not as it was paid in advanced. I will go ahead and write a terrible review online. I used to own one of the largest airline reservations system and one of the largest online car rental company and will make sure this is reflected in the review when I get back in the new year
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Palace with modern amenities and michelin starred restaurant, can't ask for more
Stayed 3 nights in Oct 2019

10/10 Excellent

David, Baltimore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, service and restaurants and wine bar
Stayed 3 nights in Sep 2019

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate hotel
It is a beautiful hotel with a first class staff. It is in a great location and well maintained. They had some elevator trouble while we were there but they fixed it in a reasonable time frame. Their front desk staff are great and very helpful. Their restaurant Clementine was a bit of a disappointment- the waiters were slow and somewhat unpleasant and the food choices were just ok- but it is a beautiful setting.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, well thought out repurposing of a historic building and excellent facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again!.
Only place for improvement was the coffee served at breakfast.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

KCraig, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. The suites were huge and very comfortable. Sound insulation was superb and the location was also very convenient and within walking distance of all the sites. We had dinner at their Michelin star restaurant and enjoyed every minute. I would stay here again in a heartbeat.
Stayed 3 nights in Apr 2019

10/10 Excellent

SUSAN

Liked: Cleanliness, property conditions & facilities, room comfort
A truly stunning hotel in a central location. Attentive staff with fabulous rooms
Stayed 2 nights in Jan 2019

10/10 Excellent

Harshveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel, incredible staff including the front office that made it special .. the breakfast is excellent
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful palace, perfectly reconstructed, staff very friendly. Don’t miss the restaurant - brilliant
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Isis, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in a wonderful city. Away from the crowds, most wonderful staff.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in central Vienna
Personal and prompt check-in and check out. Room perfect and just the best breakfast. Highly recommended and I shall stay there again.
Stayed 5 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice good location vibe , spa and pool , sauna and steam
Stayed 3 nights in Aug 2018

10/10 Excellent

Toka, Tbilisi, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in Vienna. Rooms are huge, beds are super comfortable and staff is very accomodating. Would love to stay here again.
Stayed 2 nights in Aug 2018

10/10 Excellent

Karen, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, good location, helpful staff
A wonderful shirt city break, excellent hotel - we would highly recommend it
Stayed 3 nights in Sep 2017

10/10 Excellent

Mary, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the TOPS!

8/10 Good

JP Hirsh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Beds, superior service, shame about the WC
It is a strange property, very quiet for a hotel but the staff are very warm. Perfect if you want to be alone with your partner. The rooms are grand and comfortable although the bathrooms are not ideal and if you want a shower it's not for you. The room service menu was very basic but you have a kitchen I guess. The highest security I have seen, so you feel very safe.

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön renoviertes und umgebautes Palais mit einzigartigen, zweistöckigen Suiten, allen Annehmlichkeiten, einem 2-Sterne Lokal, einer Weinbar mit einem der erlesensten Weinkeller Wiens und dem Restaurant Clementine. Sehr freundliches und hilfsbereites Personal. In zweiter Bautiefe hinter der Ringstrasse und dem Stadtpark gelegen, fussläufig zum Stephansplatz und / oder dem Bahnhof Wien Mitte mit direkter Verbindung zum Flughafen.
Stayed 3 nights in Apr 2023

10/10 Excellent

WISTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war Super
Stayed 1 night in Oct 2022

10/10 Excellent

rudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een echt paleis in Wenen!
Schitterend verblijf, mooi ontbijt en minibar (in de prijs inbegrepen). Vriendelijk personeel. Heel rustig en dicht bij het centrum. Via roomservice zeer lekker gegeten in de suite.
Stayed 3 nights in Feb 2022

10/10 Excellent

Dr. Torsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr gepflegte Haus. Das Frühstück, sowie der sehr schöne Grillend auf der Terrasse, möchte ich hervorheben. Die gigantische Weinauswahl ist kaum zu überbieten.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
personnel très agréable, cadre typique, bonne localisation, prestations impeccables, très bonne restauration. parfait!
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das beste Hotel der Stadt! Gutes Service! Große Suiten
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Expedia Relocation

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

RAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Sehr gute Frühstücksauswahl! Zentral gelegen, alles super zu Fuß erreichbar
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, großzügige Zimmer, aussergewöhnlich guter Service, hervorragendes Frühstück.Günstige Lage. Rundum empfehlenswert !
Stayed 2 nights in Jun 2019

10/10 Excellent

Nereu, Curitiba, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitalidade e instalações. Pequenos detalhes no atendimento que agradam muito, por ex.: preparam voluntariamente uma sacolinha com comidinhas para a minha viagem de carro, não cobram qualquer valor do consumo do frigobar, ...
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Suite, sehr zentral, sehr höfliches und zuvorkommendes Personal
Stayed 1 night in Feb 2019

10/10 Excellent

rudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verblijft in een paleis.
Supermooi hotel! Personeel heel attent en vriendelijk. Mooie spa en zwembad. Zeer goed restaurant. Niet goedkoop, wel een prima prijs-kwaliteit.
Stayed 3 nights in Dec 2018