Ratings based on 371 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel near the main rail station

Posted Jan 18, 2017
Pros: Staff, design, location and breakfast
Speedy check in, large clean room, full breakfast great staff available 24 hours
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Australia

Posted Jan 14, 2017
Very friendly reception staff - always happy to help you plan your day. Hotel was warm, comfortable and quiet. Breakfast is very good, and there's plenty of it. I had a great stay! :)
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice hotel by maim railway station and Belvedere P

Posted Dec 27, 2016
Comfortable rooms, excellent breakfast, well located for public transport, free WiFi. Short walk to Belvedere Palace
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, right next to Main HBF

Posted Dec 11, 2016
Admittedly, there was a sense of fear at the condition of the hotel when you see the building next door has been demolished. However, once inside, the hotel is amazing, very plush, has everything you need and within walking distance of Schloss Belvedere and HBF. My only gripe was the night staff who seemed unhelpful when asking if we could get champagne anywhere to celebrate an engagement. Was a flat no, yet Google showed a BP garage within walking distance!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the train station

Posted Nov 21, 2016
Great staff, room was dated but clean. Wifi was good, breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice hotel close to the Palace

Posted Nov 21, 2016
Pros: The room and washroom are very clean, breakfast is good, located close to city centre, next to train station and Belvedere Palace.
Cons: Not any, or they can't be improved; the room is too small and the building is old,
Location: very close to train station and Belvedere Palace
We stayed one day in this hotel to catch a flight next day. Close to city, bit far from airport, taxi is too expensive.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Great location.

Posted Nov 14, 2016
Really good hotel just across from the main station. Friendly staff. Great choices for breakfast. Clean rooms. Would have been nice to have tea/coffee making facilities in the room. Even though it was on a main road the rooms were quiet enough. Well it was quiet until they started to demolish the building right next to us at 22:30pm! Apart from that I would recommend the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 13, 2016
Pros: Excellent choice for its price. Not so new and shiny, but friendly, clear and comfortable enough.
Cons: Flat screen TV and tea pot may improve our room - but both wasn't really a problem for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Fabulous Hotel

Posted Oct 19, 2016
Pros: All of the above, plus its proximity to the Main Railway Station.
Cons: The small refrigerator in the room was not very cold (but this was a minor issue).
Location: The main railway station was a few minutes walk from the hotel. All the sites ae wanted to visit could be reached by trams, buses or the Underground,
The room was spacious, clean, comfortable and had a balcony. The bathroom was clean, bright and a hair dryer was provided. The staff was cooperative, helpful, polite and spoke English which was so helpful to me. The breakfast was outstanding- an abundance of food and a variety sure to please everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas,US

Posted Sep 27, 2016
Very nice hotel, good location,very friendly staff, my favorite place to stay in Vienna by visiting this beautiful city