Popular LocationHofburg Imperial Palace15 min walk
Popular LocationSpanish Riding School18 min walk
Popular LocationVienna State Opera19 min walk
AirportVienna (VIE-Vienna Intl.)29 min drive
Choose dates to view prices
About this area
Vienna
Small Luxury Hotel Altstadt Vienna is located in Neubau, a neighborhood in Vienna, and is in a shopping district and near a metro station. Vienna State Opera and Albertina are cultural highlights, and some of the area's notable landmarks include Belvedere and Schoenbrunn Palace. Museum of Natural History and House of Music Museum are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Volkstheater U-Bahn is 7 minutes by foot and Neubaugasse U-Bahn is 10 minutes.
Vienna (XWW-Vienna West Train Station) - 20 min walk
Vienna International Airport (VIE) - 29 min drive
Restaurants
Kristian's Monastiri - 2 min walk
Pizzeria Da Giovanni - 3 min walk
Bombay - 3 min walk
Die Burgermacher - 3 min walk
Natraj - 3 min walk
About this property
Small Luxury Hotel Altstadt Vienna
Luxury Vienna hotel in Neubau, walk to Museumsquartier
A bar/lounge, a snack bar/deli, and a conference center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite. All 62 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like espresso makers and slippers.
Small Luxury Hotel Altstadt Vienna offers 62 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Height restrictions apply for onsite parking
Offsite parking within 2297 ft (EUR 10 per night); reservations required
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Free buffet breakfast available daily 6:30 AM–11:00 AM
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
1 per room (up to 11 lbs)
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Airport shuttle fee: EUR 43 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: EUR 10 per night (2297 ft away)
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
Late check-out fee: EUR 150 (subject to availability)
Rollaway bed fee: EUR 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Romantik Hotel Altstadt
Altstadt Hotel
Altstadt Hotel Vienna
Romantik Altstadt Vienna
Vienna Altstadt
Altstadt Vienna Hotel Vienna
Vienna Altstadt Hotel
Romantik Altstadt
Hotel Altstadt
Small Luxury Hotel Altstadt
Small Luxury Altstadt Vienna
Small Luxury Altstadt
Altstadt Vienna
Hotel Altstadt Vienna
Small Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel
Small Luxury Hotel Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel Vienna
Frequently asked questions
Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.
As of May 18, 2022, prices found for a 1-night stay for 2 adults at Small Luxury Hotel Altstadt Vienna on May 30, 2022 start from $224.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Limited spots are available.
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
Check-out is at noon. Late check-out is available for EUR 150 (subject to availability).
Yes, there's an airport shuttle that runs on request. A fee of EUR 43 per vehicle applies.
Located in Neubau, this luxury hotel is within a 10-minute walk of Volkstheater and Museumsquartier. Vienna State Opera and Naschmarkt are also within 1 mi (2 km). Volkstheater U-Bahn is 7 minutes by foot and Neubaugasse U-Bahn is 10 minutes.
Yes, Small Luxury Hotel Altstadt Vienna offers free cancellation on select room rates, because flexibility matters! Please refer to Small Luxury Hotel Altstadt Vienna cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.7
Exceptional
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An outstanding hotel, the staff could not do enough to make my stay more comfortable. The rooms are brilliantly designed and luxurious. Food is great quality, service is excellent but not over bearing.
The rooms was excellent, as was the location if you want to visit the old city. The lounge was also fantastic, well setup and the staff was great. I will go back again for certain.
Exceptional hotel. Comfortable rooms, free bikes available, fantastic breakfast, and really nice lounge for guests with daily afternoon tea and kuchen. Very strongly recommend. A/c also works really well. 6-7 minute walk to U bahn. Great neighborhood with many wonderful restaurants.
Stayed 3 nights in Oct 2021
4/5 Good
Tom, Regensburg
Traveled with partner
Dec 21, 2019
Liked: Cleanliness, staff & service
The bed in our room had a very firm mattress. We received some relief after bringing this up with hotel staff and they provided mattress toppers. Our initially assigned room (junior suite) faced a busy street. The noise level and poor insulation due to old windows kept us up into early morning hours.
Hotel staff was responsive to our complaints and assigned us a much more agreeable room (same category).
The water in the shower of the new room drained very slowly, effectively flooding the bathroom each time we used it.
The continental breakfast buffet was plentiful and provided lots of choice.
The hotel is in a great, very central location.
The entire hotel is full of art works and eclectic designs. If you’re an art lover, this place is made for you!
Generally speaking, hotel staff were very responsive to our wishes and needs. We would probably not stay at this property again as the individualistic design of the assigned room might not be to our liking. We also missed the presence of an in-house restaurant and/or bar. We obviously knew about the latter two points, but wanted to try it out anyway. The hotel does provide a printed map card with recommended restaurants.
Overall it was a good hotel, just not our taste.