Small Luxury Hotel Altstadt Vienna

Photo gallery for Small Luxury Hotel Altstadt Vienna

Primary image
Premium bedding, minibar, in-room safe, individually decorated
32-inch LCD TV with cable channels, TV
View from room
In-room dining

Overview of Small Luxury Hotel Altstadt Vienna

Small Luxury Hotel Altstadt Vienna

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Kirchengasse 41, Vienna, Vienna, 1070

Explore the area

  • Popular LocationHofburg Imperial Palace15 min walk
  • Popular LocationSpanish Riding School18 min walk
  • Popular LocationVienna State Opera19 min walk
  • AirportVienna (VIE-Vienna Intl.)29 min drive

Choose dates to view prices

About this area

Vienna

Small Luxury Hotel Altstadt Vienna is located in Neubau, a neighborhood in Vienna, and is in a shopping district and near a metro station. Vienna State Opera and Albertina are cultural highlights, and some of the area's notable landmarks include Belvedere and Schoenbrunn Palace. Museum of Natural History and House of Music Museum are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Volkstheater U-Bahn is 7 minutes by foot and Neubaugasse U-Bahn is 10 minutes.
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Map

What's nearby

  • Museum of Natural History - 8 min walk
  • Museumsquartier - 9 min walk
  • Hofburg Imperial Palace - 15 min walk
  • Spanish Riding School - 18 min walk
  • Vienna State Opera - 19 min walk

Getting around

  • Volkstheater U-Bahn - 7 min walk
  • Vienna (XWW-Vienna West Train Station) - 20 min walk
  • Vienna International Airport (VIE) - 29 min drive

Restaurants

  • Kristian's Monastiri - 2 min walk
  • Pizzeria Da Giovanni - 3 min walk
  • Bombay - 3 min walk
  • Die Burgermacher - 3 min walk
  • Natraj - 3 min walk

About this property

Small Luxury Hotel Altstadt Vienna

Luxury Vienna hotel in Neubau, walk to Museumsquartier
A bar/lounge, a snack bar/deli, and a conference center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite. All 62 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like espresso makers and slippers.
Small Luxury Hotel Altstadt Vienna offers 62 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 2297 ft (EUR 10 per night); reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Computer station
  • Conference center (210 square feet of space)
  • Meeting room

Outdoors

  • Terrace

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 150

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
1 per room (up to 11 lbs)
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 43 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per night (2297 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Romantik Hotel Altstadt
Altstadt Hotel
Altstadt Hotel Vienna
Romantik Altstadt Vienna
Vienna Altstadt
Altstadt Vienna Hotel Vienna
Vienna Altstadt Hotel
Romantik Altstadt
Hotel Altstadt
Small Luxury Hotel Altstadt
Small Luxury Altstadt Vienna
Small Luxury Altstadt
Altstadt Vienna
Hotel Altstadt Vienna
Small Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel
Small Luxury Hotel Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel Vienna

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 237 out of 309 reviews
5 - Excellent 77%
Rating 4 - Good. 64 out of 309 reviews
4 - Good 21%
Rating 3 - Okay. 6 out of 309 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 309 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 309 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding hotel, the staff could not do enough to make my stay more comfortable. The rooms are brilliantly designed and luxurious. Food is great quality, service is excellent but not over bearing.
Stayed 3 nights in Apr 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms was excellent, as was the location if you want to visit the old city. The lounge was also fantastic, well setup and the staff was great. I will go back again for certain.
Stayed 6 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place
Exceptional hotel. Comfortable rooms, free bikes available, fantastic breakfast, and really nice lounge for guests with daily afternoon tea and kuchen. Very strongly recommend. A/c also works really well. 6-7 minute walk to U bahn. Great neighborhood with many wonderful restaurants.
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
The bed in our room had a very firm mattress. We received some relief after bringing this up with hotel staff and they provided mattress toppers. Our initially assigned room (junior suite) faced a busy street. The noise level and poor insulation due to old windows kept us up into early morning hours. Hotel staff was responsive to our complaints and assigned us a much more agreeable room (same category). The water in the shower of the new room drained very slowly, effectively flooding the bathroom each time we used it. The continental breakfast buffet was plentiful and provided lots of choice. The hotel is in a great, very central location. The entire hotel is full of art works and eclectic designs. If you’re an art lover, this place is made for you! Generally speaking, hotel staff were very responsive to our wishes and needs. We would probably not stay at this property again as the individualistic design of the assigned room might not be to our liking. We also missed the presence of an in-house restaurant and/or bar. We obviously knew about the latter two points, but wanted to try it out anyway. The hotel does provide a printed map card with recommended restaurants. Overall it was a good hotel, just not our taste.
Stayed 3 nights in Dec 2019

4/5 Good

Stayed 3 nights in Dec 2019