Ratings based on 1,274 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable hotel in centre of city

Posted Jun 24, 2017
Pros: Everything.
Cons: Can't think of anything in particular.
Location: As above
We were a group of four friends, visiting Vienna to enjoy its culture. The hotel is in a very good central location, within easy reach of a lot of the main sights. The rooms were clean, comfortable and well equipped. The staff were very friendly and helpful.
Comment from Hotel Management
Jun 26, 2017 by Steigenberger Hotel Herrenhof, Hotel Management
Dear guest, thank you for choosing the Steigenberger Hotel Herrenhof and for sharing your feedback. We are pleased to read that you enjoyed your stay with us and that the central location as well as the offered services satisfied your needs and expectations. We are looking forward to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Gt. Britain.

Posted Jun 5, 2017
Excellent hotel. Staff very helpful and the location was very good. Would definitely return to the Hotel.
Comment from Hotel Management
Jun 7, 2017 by Steigenberger Hotel Herrenhof, Hotel Management
Dear guest, thank you very much for choosing the Steigenberger Hotel Herrenhof and for sharing yoru feedback. We are happy to red that you enjoyed your time in Vienna and that the hotel and all offered services fulfilled your expectations. We are looking forward to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Steigenberger Hotel Review

Posted May 28, 2017
Pros: location, staff and amenities
Cons: nothing
Location: shopping, restaurants and attractions within minutes of the hotel, Central Café is a most and was fantastic
The hotel location was excellent as it was just a few minute walk to many of the shops, restaurants and attractions. It was also conveniently located for the hop on hop off city bus tours. The staff was professional, friendly and made the stay very enjoyable.
Comment from Hotel Management
May 31, 2017 by Steigenberger Hotel Herrenhof, Hotel Management
Dear guest, thank you very much for taking the time to comment on your recent stay with us at Steigenberger Hotel Herrenhof. We are happy to read that you enjoyed your stay with us and that all services fulfilled your expectations. We are looking forward to welcoming you back soon. Best regards, Elisabeth Perwanger General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo, Dominican Republic

Perfect location and great staff

Posted May 25, 2017
The hotel is perfectly located near to Vienna's main atractions. But even better than the hotel is the staff. We had some issues with the air conditioner and they upgraded us (at no extra cost). Definetely the go to hotel in Vienna.
Comment from Hotel Management
May 31, 2017 by Steigenberger Hotel Herrenhof, Hotel Management
Dear Enmanuel, thank you very much for choosing the Steigenberger Hotel Herrenhof and for sharing your impressions. We are pleased to read that central location as well as the offered services. Of course we will forward your feedback to the whole team. We would be delighted to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunningdale UK

Great Hotel in the centre of everything

Posted May 19, 2017
Pros: Brilliant, well trained and friendly staff. We loved the novel experience of a free bar in our room, unlike the rip off prices you normally experience
Cons: I am not certain the Hotel can do much to raise their game.
Location: The Hotel is bang in the centre of the city, everything was within easy reach eg; the Spanish riding school was just 250 metres away from the Hotel.
Very good Hotel, Brilliant well trained staff. Located in the centre of Vienna within easy reach of all the key sites and palaces we wanted to visit. The choice and quality of the self service breakfast bar was really good. My wife had a great massage from a very skilled expert and felt really refreshed afterwards. We also had the delightful experience of ordering and enjoying an afternoon high tea - not something you would expect from a German Hotel. The waiter was fully trained on each of the wide variety of tea strains offer he had to offer.
Comment from Hotel Management
May 22, 2017 by Steigenberger Hotel Herrenhof, Hotel Management
Dear Brendan, many thanks for taking the time to comment on your stay with us at Steigenberger Hotel Herrenhof. Is is a pleasure to read that you had such a wonderful stay and that all our services fulfilled your expectations - especially our Tea Time with well trained teamasters. We are looking forward to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager
4 out of 5
Recommended
for Families
by A verified traveler from London

Good location and friendly staff

Posted May 17, 2017
Pros: Location and staff.
Pros: It's located in the centre, but still quiet. Staff are all very polite and friendly. Cons: Whole decor looks rather old. Funny choice of colour in carpet, curtains, etc. Also not much veggie in the breakfast buffet.
Comment from Hotel Management
May 18, 2017 by Steigenberger Hotel Herrenhof, Hotel Management
Dear EM, thank you very much for taking the time to comment on your recent stay at Steigenberger Hotel Herrenhof. We are happy to read that you liked the central but quiet location and the services. We are sorry that you did not like the decor of our hotel and that the choice at the breakfast buffet did not satisfied your expectations entirely. We hope to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Excellent hotel close to major tourist attractions

Posted May 13, 2017
Pros: Location and service
Location: (see above)
The room was comfortable and large. The service was great.
Comment from Hotel Management
May 15, 2017 by Steigenberger Hotel Herrenhof, Hotel Management
Dear guest, many thanks for staying with us at Steigenberger Hotel Herrenhof and for taking the time to comment on your stay with us. We are happy to read that you enjoyed the central location and the offered services of our property. We are looking forward to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Perfect hotel in the perfect location!

Posted May 12, 2017
The hotel is absolutly beautiful and situated in the perfect location. It sits right in the heart of Vienna meaning everything is accessible and easy to get to! The staff are fantastic, so friendly and so helpful. i would highly recommend this hotel and can't wait to return.
Comment from Hotel Management
May 15, 2017 by Steigenberger Hotel Herrenhof, Hotel Management
Dear Paul, thank you very much for choosing the Steigenberger Hotel Herrenhof and for sharing your experiences and pictures. We are plaesed to read that you had a wonderful time in Vienna and that all our services satisfied your expectations. Of course we will share your feedback with the entire team. We would be delighted to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
Beautiful hotel in perfect location. Loved staying with my daughter and visiting all of the famous sites just steps away. Also right next to the underground rail which was very convenient. Staff was first rate and always helpful.
Comment from Hotel Management
May 9, 2017 by Steigenberger Hotel Herrenhof, Hotel Management
Dear guest, thank you very much for staying at Steigenberger Hotel Herrenhof and for sharing your feedback. We are pleased to read that you enjoyed your stay with us and that you liked the central location and the offered services. We will share your feedback with the entire team. We are looking forward to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Older style smaller hotel in central Vienna

Posted Apr 27, 2017
Pros: Location, 1/2 block to the underground metro, although I took it only to get there.
Cons: Later check out can be better.
Location: Restaurants, outdoor seatings in the busy square. Many brand names stores.
Initially hard to find on a smaller street. Once you know how to walk back, then there are many attractions to explore. Walking distance to the Jewish Museum. No need for taxi to many places. Near St. Peter Church.