Ratings based on 496 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 4, 2017
No free in room wifi is a negative but other than that a decent hotel in a good location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, comfortable and clean!

Posted Dec 27, 2016
The hotel is at a good location next to the tram and metro. Clean room with comfortable bed. Lots of counter space in bathroom which I liked. The executive room had a basic dinner, not enough to fill stomach, but great breakfast. The breakfast buffet was great! Staff did not give good recommendations in general and were a bit lost on the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
Lived up to expectations and exceeded them. Great location everything within walking distance
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

nice hotel close to city

Posted Dec 15, 2016
Helpful staff, nice clean room, comfortable bed and convenient location
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, breakfast

Posted Dec 13, 2016
Can walk from Cat train from airport to downtown Vienna, really good breakfast, and close to all the museums
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel close to the city centre

Posted Dec 13, 2016
Pros: Near to the old town. friendly staff.
Cons: Needed a shelf with mirror in the bathroom and milk (we got charged over 4 euros for a jug of milk) and biscuits with the kettle to make it ideal.
Location: Opposite the park. transport close at hand.
Very friendly and helpful staff from the receptionist to the doorman.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver CO

Terrific Hotel

Posted Dec 7, 2016
We had a great stay and were delighted with our large comfortable room overlooking the park. The beds were luxurious and great hot shower. Saunas and pool on lower level were also great after long walks in cold weather. The reception and concierge staff were terrrifc help in finding us wonderful restaurants and recommending tourism options.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent all-round hotel

Posted Nov 23, 2016
Excellent hotel with lots of amenities; friendly, helpful and professional staff; ideal location near the tour bus and main centre; the room were very comfortable and spacious with en-suite bathroom; the restaurant and nearby bar close with a water fountain was a real highlight. The breakfast in the morning was exceptional, spoilt for choice. Thank you to all the staff who provided us with a complimentary and unexpected birthday cake and champagne!!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location and helpful staff

Posted Nov 5, 2016
Staff sent bottle of wine to room when our tv didn't work- we felt they cared about our comfort and stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Well located, prime quality

Posted Nov 1, 2016
Pros: Hotel is very well located across park, tram and buses only 50 feet away. Hotel concierge Miriam Angelique was excellent and forthcoming with all her assistance. Room quality very nice as expected.
Cons: I thought everything was :............:..............................well planned for.