Ratings based on 1,929 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
stay for 1 night. charge for internet by the minute. It is close to the hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
Very nice hotel with friendly staff. Everybody speaks English, and they go out of their way to help you. The hotel is right across the street from the airport terminal, less than a 3 minute walk.
Comment from Hotel Management
Jan 16, 2018 by GWEI, Hotel Management
Dear Guest, Thank you very much for sharing your precious feedback with us. We are very happy that you fully enjoyed your stay with us, particularily the location of our hotel and our friendly staff. We are looking forward to visiting you soon again at the NH Vienna Airport Conference Center and remain with best regards, Gregor Weislein | Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice hotel right across the street from the airpor

Posted Jan 5, 2018
We could have an arly check inn which were very good considering it was a ver cold, rainy and windy day. The staff was professional and friendly and the location was great, right across the airport, which was very important considering our flight was departing at 6 am.
Comment from Hotel Management
Jan 16, 2018 by GWEI, Hotel Management
Dear m, Thank you very much for sharing your precious feedback with us. We are very happy that you had a great stay at our hotel. Good to hear that you particularily like the location of our hotel and our helpful staff. We are looking forward to visiting you soon again at the NH Vienna Airport Conference Center and remain with best regards, Gregor Weislein | Duty Manager
2 out of 5
by A verified traveler from Ukraine

Could be better but isn't

Posted Jan 4, 2018
Lobby smelled like vanilla covering up urine. The proximity to airport is the only good thing if you need that. I am highly allergic to feathers and when I called the front desk about replacing the down comforter and pillows with foam ones I was told "that they are fine"(front desk contacted housekeeping to confer). Hypoallergenic down only is hypoallergenic for dust allergies and does nothing for feather allergies so I luckily had a mermaid blanket I was bringing as a gift to keep warm with and used a towel and jacket for pillows. Not my idea of comfort after a ten hour flight.
Comment from Hotel Management
Jan 16, 2018 by GWEI, Hotel Management
Dear Solararis, Thank you for your detailled feedback. We regret that you were not fully satisfied with our services. We offer our guests anitallergic bed clothes, however it seems that for your special allergy it wasn't a help to you. We would be happy to welcoming you again in the future at our house to convince you from our services. Until then we remain with best regards, Gregor Weislein | Duty Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
Only reason to stay is the convenience. Price is ok, food on the buffet was cold and tasted like it had been out all day.
Comment from Hotel Management
Jan 16, 2018 by GWEI, Hotel Management
Dear Guest, Thank you very much for sharing your precious feedback with us. We are happy that you had a convenient stay. Thank you also for your critical thoughts on our buffet. We are looking forward to visiting you soon again at the NH Vienna Airport Conference Center and remain with best regards, Gregor Weislein | Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
Very nice hotel in a great location! Clean and comfortable rooms. Great bar . Excellent food.
Comment from Hotel Management
Jan 4, 2018 by GWEI, Hotel Management
Dear Guest, Thank you very much for taking the time and sharing your excellent feedback with us. We are very happy that you enjoyed your stay with us to the fullest and especially that you enjoyed our rooms and our food and beverage services. We are already looking forward to your next visit at the NH Vienna Airport Conference Center and remain, with best regards, Gregor Weislein | Duty Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Los Angeles

Excellent hotel within walking distance of VIE

Posted Dec 21, 2017
While this hotel is of excellent quality overall, there is one design flaw : there is a frosted window between the bath and the bed. So when one gets up in the night to use the bath, the light from the bath floods the bed, waking your spouse. A more minor flaw is that when one switches on/off the lights on one's side of the bed, the light on the other side also come on/go off. Again, waking your sleeping spouse. Other than that, an excellent experience. Excellent bed, very good restaurant, very helpful staff. The short direct walk to the terminal is a bonus.
Comment from Hotel Management
Jan 4, 2018 by GWEI, Hotel Management
Dear Al, Thank you very much for taking the time and sharing your excellent feedback with us. We very much appreciate your detailled feeback on our room design and we will forward your input internally. Beside that, we are very happy that you enjoyed your stay with us to the fullest and especially that you enjoyed our food and beverage services and felt welcome by our staff. We are already looking forward to your next visit at the NH Vienna Airport Conference Center and remain, with best regards, Gregor Weislein | Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hammondsport NY

Posted Dec 11, 2017
There was no trace of my reservation.Expedia or the hotel 's fault? It was very intense-no free rooms for that night. I was paying more for the mistake.
Comment from Hotel Management
Dec 14, 2017 by GWEI, Hotel Management
Dear Maria, Thank you very much for your stay and for sharing your appreciated feedback with us. We are very happy that you enjoyed your time at the NH Vienna Airport Conference Center and we are already looking forward to your next visit. Until then we remain with warm regards, Gregor Weislein | Duty Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Newton, MA

CIty Tax for 2 Guests

Posted Dec 6, 2017
NH charged me City Tax for two persons even though I was only one staying at the hotel. According to NH, I booked the room for two guests, but I did not book the room for two. (They told me to talk to Expedia regarding this issue) They know that I was the only person who stayed at the hotel. NH charges you City Tax per guest and per night. I hope that Expedia makes a contact with me after reading this message and explain to me about how NH has charged me City Tax for two guests.
Comment from Hotel Management
Dec 14, 2017 by GWEI, Hotel Management
Dear Joseph, Thank you very much for your stay and for sharing your precious feedback with us. The city tax is a general fee which every accommodation provider has to charge from guests and pay to the local government in further proceedings. For further information please contact us directly. We hope that you enjoyed your stay with us and remain, with best regards, Gregor Weislein | Duty Manager
3 out of 5
by A verified traveler

close to airport but to improve service

Posted Dec 5, 2017
Not quite value for money, expensive hotel but still give limited amenities, write in handbook that have to call housekeeping to get basic things like tooth brush kits, shaver etc. room is rather dark, some switches are hiding behind the pillow that need to treasure hunt. Really stay just for the location. Suggest to get another hotel nearby which is relatively new. and there is a underground walkway that can lead to the other cheaper hotel too.
Comment from Hotel Management
Dec 8, 2017 by GWEI, Hotel Management
Dear Guest, Thank you very much for your stay and for taking the time to share your experience with us. We regret that you have not been fully satisfied with your stay however we are happy to welcoming you soon again at our hotel to convince you from our services. We remain, with best regards, Gregor Weislein | Duty Manager