Ratings based on 36 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

A Lovely hotel in the centre of town.

Posted Jun 6, 2017
Pros: The hotel has lots of charm,we stayed in the main building. Breakfast was excellent, with loads of choice.
Location: The location was central . Lots of excellent restaurants nearby.
We had a great long weekend in Poitiers.The hotel exceeded expectations , the room was lovely, although small, it was clean and the bed was comfortable. The staff were pleasant , helpful and spoke to us in English .
Comment from Hotel Management
Jul 22, 2017 by catherine, Hotel Management
Thank you so much for all yours good comments. Best regards. Catherine
4 out of 5
by Philippe

Well run hotel in a prime downtown location.

Posted Apr 11, 2017 on Hotels
I have stayed at this hotel a dozen times over the last 20 years and have never been disappointed. Quiet although in the middle of the downtown of Poitiers, basic but comfortable rooms, helpful staff: overall, a very satisfying experience at a very reasonable cost.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon

Great hotel, great location

Posted Jan 12, 2017
Pros: Comfortable bed. Amazing breakfast: delicious croissants and pastries they make themselves, huge array, amazing cafe' machine (very important!)
Cons: The lighting in the rooms could be a little brighter. Hard to read at night.
Location: Great location, on a street with many good restaurants and markets.
Wonderful staff. Engaging and friendly. Very concerned with how your stay is going. Very attentive to keeping the breakfast buffet stocked. Patient and kind with people (like me) who are trying to speak a little French and remember French customs. Great location close to the central plaza. And, the signs to Hotel De Ville will lead you right to Hotel d'Europe; very important if you're renting a car while in Poitiers! It's like a maze trying to get where you want to go: narrow streets and tall buildings make all the streets look the same, and you can't look around for landmarks; most streets are one way, and they aren't laid out in alternating fashion. Often, you can't find a way to go in the direction you want to go. Having signs that direct you this way and that, all the way to the hotel, is great!
5 out of 5
by A verified traveler

Posted Oct 5, 2016 on Hotels
This hotel had easy parking - a nice change from many of the other places we had stayedHotel was great, although the shower head was extremely low!
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
Many thanks for sharing your nice comments. Our parking is really easy, as soon as you park your car, you can do everything by walk. We will check the problem for the shower in your room. Look forward to welcoming you soon. Best regards. Catherine
5 out of 5
by A verified traveler

Posted Oct 5, 2016 on Hotels
our second stay at this hotel in Poitieres
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
Thank you to share your good comments. Nice to welcome you once again.Best regards. Catherine
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 23, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Little Clacton

Comfortable city Hotel

Posted Sep 13, 2016 on Ebookers
This is a lovely hotel in the heart of Poitiers, we had a comfortable room which was clean and well cared for, only downside, no air conditioning but there was a large free standing fan, the hotel dining room only serves breakfast but when you exit the hotel and look to the right you can understand why, the road is gourmet heaven
4 out of 5
by Scott

This traveler left a rating score only Posted Aug 26, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Geneva, CH

Charming hotel in the city center

Posted Jul 5, 2016
Pros: Location, room size, staff
We found this hotel quickly in the city center. The hotel has a convenient parking places and our room was under the roofs with a stunning view over the city.
Comment from Hotel Management
Jul 11, 2016 by catherine, Hotel Management
Thank you so much for your good comments. All the team is happy to read them. Regards. Catherine
5 out of 5
by Marianne from Montreal

Quiet hotel and good value

Posted Jun 8, 2016 on Hotels
Good value for money, nice room, no elevator but it was OK for the first floor
Comment from Hotel Management
Jun 24, 2016
Thank you so much. Your comments are rewarding for all our team. Best regards. Catherine