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Reviews of Mercure Poitiers Site du Futuroscope Hotel

4 out of 5
Mercure Poitiers Site du Futuroscope Hotel
2 Avenue Jean Monnet, Teleport 3, BP 50190, Chasseneuil-du-Poitou, Vienne

Reviews

8.2

Very Good

Rating 10 - Excellent. 114 out of 299 reviews" "
Rating 8 - Good. 118 out of 299 reviews" "
Rating 6 - Okay. 51 out of 299 reviews" "
Rating 4 - Poor. 13 out of 299 reviews" "
Rating 2 - Terrible. 3 out of 299 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness
Disappointing!
Room was clean, i was disappointed with the size. Small desk and chair, overall not what i would expect from a 4 star Hotel. Travelled all of the day, long journey, arrived at 8:30 pm to be told the restaurant was closed at weekend, apparently i should have read on the website, I was informed. Asked where any restaurant's were and was told to drive towards Poitier, very helpful! Bar was closed where iwe returned at 10 :30 pm
Stayed 1 night in Jun 2023

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling
Overnight on way through France
Stayed 1 night in Dec 2021

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were amazing. We took 2 small dogs they made us all very welcome. Spotlessly clean would definitely recommend
Stayed 1 night in Oct 2021
Response from Chloé - La réception on Nov 9, 2021
Dear Lesley, We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé - La réception

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and quality hotel, very clean
Easy to find, good location for visiting the area. Clean freindly hotel, good price for the quality.
Stayed 3 nights in Sep 2021
Response from Chloé - La réception on Sep 25, 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual, have always stayed when travelling through France.
Stayed 1 night in Sep 2021
Response from Chloé - La réception on Sep 25, 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

leonardo, lisbon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience overall, would go back if needed...
Stayed 1 night in Oct 2018
Response from Mercure Poitiers Site du Futuroscope on Nov 11, 2018
Dear Leonardo, Thank you very much for your positive opinion. We hope to welcome you again. Best regards

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay on way south.
We chose this hotel as it is very close to the motorway. The rooms are quite large and comfortable. Friendly recepionist, but the bat staff need more training.
Stayed 1 night in Sep 2018
Response from Hanta on Oct 12, 2018
Dear Christine, Thank you for sharing your opinion. We hope to welcome you again Best regards

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and friendly.
It was a lonely stop over as we drove to the South West
Stayed 1 night in Jul 2018

4/10 Poor

faz, france

Disliked: Cleanliness, property conditions & facilities
Hotel is gud but fridge doesn't wrk and not cooling as well,they didn't remove a empty water bottle then won't be changed a new bottle on next day morning. Small expectation isn't fulfilled.
Stayed 2 nights in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Christine, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over
Used this hotel as a stop over. Very convenient just off the motorway. Friendly multilingual staff, clean comfortable room.

6/10 Okay

Neil

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

Steve, Bideford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel.
A little tricky to find the Hotel, other than that all was well.

8/10 Good

Hilary, Leighton Buzzard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to motorway
Very close to motorway exit. I arrived later than intended (after 9 pm) and was surprised to find the restaurant closed. Could be because it was a Sunday? However if needed there is room service with a short menu.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jackie, Dorset

Liked: Cleanliness, staff & service
Disliked: Room comfort
basic accommodation, handy for Futuroscope
The hotel is basic but clean and functional. Conveniently located for Futoroscope. Good rates make it good value.

8/10 Good

Eric, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Comfortable and clean. Staff on reception excellent. Well positioned for visiting Futuroscope.

8/10 Good

Europe travel, Brussels

Liked: Staff & service, property conditions & facilities, room comfort
Good cost quality
Good hotel for the price. Good travel spot when going to Poitiers

4/10 Poor

nugent, leicester england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms very small.food not very good,staff in restaurant too busy setting up for breakfast rather than attending to guests for dinner.We definitely would not recommend this hotel.

8/10 Good

Lee, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy Stopover
This is an easy to find hotel. Our room overlooked the car park, which while it was not secure, it was well lit. The room was large and comfortable and the TV had a side HDMI connection which enable us to connect our digibox with ease. Impressed by the green lighting system in the corridors. A good experience and great value for our winter stopover.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good stop over
Was fine for the price. Air conditioning didn't work and room a little small but typical.

10/10 Excellent

Pam, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overnight stay as always
Comfortable, clean room. Great evening meal with excellent service in the restaurant. When travelling from the Channel Tunnel to Carcassonne we always stop at Futurama with the Mercure as our first choice overnight stay. It never disappoints us.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Just off motorway
Found hotel very easily as junction 28 and choice of hotels on roundabout junction. Breakfast was extra charge as most French hotels seem the need to charge extra unlike Portuguese/Spanish hotels. The staff were friendly and kept cool bag cold in their fridges overnight. BEWARE no secure parking as garage closed off for some reason. The neighborhood was industrial, so we ate in restaurant, expensive and no flavour as per normal for French Motorway hotels, terrible but wine cheap for a change. Probably would stay at the other hotel in the area next time if driving in this region.

8/10 Good

Dorothy, Scotland, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aquatis
We stayed for three nights room was clean buffet breakfast & evening meal excellent only downfall we had no car so in an area full of hotels but no shops bus only went in the direction of the airport. The bus was only 5 euros but return journey we had to get a taxi 37 euros it was a public holiday do buses don't run.

10/10 Excellent

terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to motorway
v good

6/10 Okay

Terence, E Sussex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Macure Futurascope
Very, very good restaurant

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is excellent hotel to stay at

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Christophe

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Il faudrait penser à renouveler la literie , pour un hitel de ce standing ça laisse à désirer
Stayed 1 night in Mar 2024

8/10 Good

Yannick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
Dommage la chambre sur l’autoroute ! Un peu bruyant ainsi que l’isolation entre les chambres
Stayed 2 nights in Jan 2024

10/10 Excellent

Pascal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tres calme Garçon a l accueil tres sympathique Très prope. Lit tres confortable. Temperature ideale. Bref je recommande cet hotel a 15 mn a pied du futuroscope.
Stayed 1 night in Jan 2024

8/10 Good

christelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct
Hotel convenable
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour tranquille
Excellent accueil alors que je suis arrivé à 2h du matin, hôtel agréable et propre Mention spéciale au petit déjeuner pour la jeune femme qui préparait et qui nous a très bien accueilli On reviendra
Stayed 1 night in Dec 2023

6/10 Okay

Eduardo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El hotel en general está bien en sus instalaciones pero en fin de semana muchos de sus servicios (bar, restaurante), no están disponibles lo cual baja mucho la sensación global. El desayuno es exageradamente caro.
Stayed 1 night in Dec 2023

6/10 Okay

Manon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Cyril

Stayed 1 night in Nov 2023

10/10 Excellent

Marie-Luce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Léa

Liked: Cleanliness, staff & service
Hôtel propre, personnel fort sympathique, mais la Clim trop chaude (26°) et restaurant avec peu de choix mais très bon
Stayed 3 nights in Aug 2023

10/10 Excellent

URSULE

Stayed 1 night in May 2023

8/10 Good

Cédric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel bruyant proche de l'autoroute.
J'avais demandé une chambre au calme et cela n'a pas été effectif. Au niveau du restaurant repas tiède et pas les bonnes boissons. Etonnant pour un Mercure.
Stayed 1 night in Mar 2023

10/10 Excellent

Alain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Christian

Stayed 2 nights in Dec 2022

10/10 Excellent

caroline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

helene

Stayed 1 night in Dec 2022

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Patrick

Stayed 1 night in Oct 2022