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Reviews of Hix Island House

2.5 out of 5
Hix Island House
Route 995, Km 1.5, Vieques, PR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 143 out of 170 reviews" "
Rating 8 - Good. 14 out of 170 reviews" "
Rating 6 - Okay. 7 out of 170 reviews" "
Rating 4 - Poor. 2 out of 170 reviews" "
Rating 2 - Terrible. 4 out of 170 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience. An open suite on an open area. I loved seeing the horses and sharing nature with them. I also love that the hosts/staff/management will keep in touch with you as you’ll probably be too busy enjoying the island life to keep in touch with them. They keep you updated, ask if you need anything, and are great with accommodations. 10/10 stay, will be staying here again when I come back!
Stayed 3 nights in Apr 2024
Response from Melany on Apr 19, 2024
Thank you so much for staying with us! We are glad to hear you enjoyed your stay. We look forward to seeing you again. -Hix Island House staff

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted me with smiles and hellos upon arrival. Personable, attentive and flexible to my requests and questions. Feels like a very safe and relaxing environment. Clean room with stocked fridge with juice coffee bread jellies to get your morning started.
Stayed 7 nights in Apr 2024
Response from Carmen on Apr 16, 2024
Thank you for staying with us!Hope to see you AGAIN!Hix Island House and Staff

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Apr 2024

10/10 Excellent

Cristina

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Carmen on Apr 16, 2024
Thank you for staying with us!Hix Island House and staff

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property if you want to disconnect from day to day. Friendly staff.
Stayed 2 nights in Mar 2024
Response from Carmen on Apr 3, 2024
From Hix Island House and Staff Thank you!

10/10 Excellent

jennifer, Jersey City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a relaxing quiet kind of off the grid stay this is for you. We stayed in polaris 4. Beautiful view of the night sky. Used a golf cart to drive from the ferry to the island house and around the island. Borrowed the beach chairs and cooler that they offer which was very convenient. Great time!
Stayed 3 nights in Mar 2024
Response from Carmen on Mar 25, 2024
From Hix Island House Hotel and Staff Thank You for staying with us see again!Sincerely Hix Island House Hotel and Staff

10/10 Excellent

Carmen

Stayed 2 nights in Mar 2024

10/10 Excellent

Yayliene

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pronto volveré me encanto toda el área y el personal trata a las personas con amabilidad
Stayed 1 night in Mar 2024
Response from Melany on Mar 25, 2024
Gracias Yayliene Sinceremente Hix Island House Hotel and Staff

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really clean. The grounds were great. Beautiful architecture.
Stayed 2 nights in Mar 2024

4/10 Poor

Jaime

Traveled with partner
Liked: Amenities
The architecture of the property is stunning. Although knowing we are in the Caribbean mosquitos and lizards, and even spiders I could handle, they provide a mosquito net over bed. However when going to sleep we noticed a giant beetle inside our net. I was not a fan and had to book something else. This was not mentioned and I was offered no refund to my stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Abbe

Stayed 8 nights in Feb 2024
Response from carmen on Apr 16, 2024
Thank you for staying with us!Hix Island House and staff

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hix House has to be one of my favorite stays of all times. The rooms and grounds are beautiful as they are unique. The staff really is the greatest team, that ensured your stay is unforgettable. Carmen and Marie went out of their way to make sure we had what we needed. I suggest taking Maureens yoga class, she was awesome! Disfrutar!
Stayed 4 nights in Feb 2024

10/10 Excellent

Xuening

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto todo .
Stayed 2 nights in Jan 2024

10/10 Excellent

Janey

Stayed 2 nights in Jan 2024

2/10 Terrible

Holly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We hated this property so much we checked out after one night. We had bugs everywhere and the room was very hot. I've stayed in other eco friendly properties before but this one was way too "economy" for the price. Had to sleep in mosquito nets, they provided only small fans for each side of the bed. The garage type of door was dangerous to operate and if we closed it entirely to keep bugs away, it was too hot. Just not the right property. The area was extremely remote and was difficult to find our actual room. Do not check in off hours because you will likely get lost. The two towns on the island were very run down and service at the restaurants was extremely slow. Will not return.

10/10 Excellent

Dalenna M. Carrero

Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great-looking buildings.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply AMAZING!
All I can say is this place is AMAZING!! The views! The openness and simplicity of the rooms! The vibe! What a wonderful place to stay and as they say - EXPERIENCE! Note - there are no tvs, and you’ll hear nature doing it’s thing at night, which I loved!
Stayed 2 nights in Nov 2023

10/10 Excellent

Cansu

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hix Island is a magical place! Architecture is very successfully stitched with nature. If you want an off grid experience with convenience, this is the place! Every building is unique and fun to stay but I highly recommend Solaris 2 or Solaris 4. It has an ocean view and the balcony has an open roof so you can lay down and watch the stars at night. The room has two large openings to provide natural cross ventilation, it’s breezy at all times. There’s also a small pool at the property which is a bless, it has a gorgeous view. The hotel provides a full fridge with everything you need to make breakfast such as fresh bread, butter, milk, coffee, fruits, eggs. I highly recommend yoga with Maureen-it’s a life changing experience. She’ll tell you all about yoga and take you to a spiritual journey. This is my second time at Hix Island and I highly recommend staying there!

10/10 Excellent

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2023

10/10 Excellent

Ana, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience to rest, relax and connect with nature. Mesmerizing architecture. Very private. Is in the center of the island, highly recommend to rent a car.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 2 nights in Jul 2023

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
The manager Carmen and her sister Chinita went above and beyond to make sure I had a good stay. They were so kind and helpful with everything. I rarely write reviews but I sincerely appreciate their hospitality and it deserves recognition.
Stayed 1 night in Jul 2023

10/10 Excellent

Mehmet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Jul 2023

10/10 Excellent

sonia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great to place to have a retreat
Stayed 2 nights in Jul 2023

10/10 Excellent

Orvil Orlando Diaz

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Its my third time and we will continue staying here
Stayed 4 nights in Jun 2023

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved how you feel in this property is serene romantic and beautiful. You can never get tired of the view solaris. Carmen really welcoming and accommodating soon I will be back. Only thing I recommend is better pedestal fans and take more care of the pool and of the poop of horses.

2/10 Terrible

Danielle

Stayed 4 nights in Jun 2023

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed for four nights in May during our honeymoon. We loved it! We loved the open air concept and overall stayed pretty cool with the provided fans. We didn't really use the mosquito net over the bed, as the breeze kept them away on all but one night. I do think that staying on a higher level floor probably helps with the increased breeze and decreased insects. The staff brought us new eggs, juice, and bread all but one of the days. The pool was very nice, and although it did have some leaves in it from all the beautiful trees that surround the property, it didn't bother us at all. We'd definitely stay again!
Stayed 4 nights in May 2023
Response from Carmen Camacho on Jun 6, 2023
Hi Elaine Thank you for staying with us from Hix Island House Hotel and Staff.Sincerely.Carmen Camcho

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful environment!
This place is stunning — from the minimalist architecture to the nature in the property (horses anyone?!) and makes it a very unique stay for design lovers. The atmosphere is peaceful and serene and the staff very helpful.
Stayed 1 night in May 2023
Response from Carmen Camacho on Jun 2, 2023
Hi Joel From Hix Island House and staff thank you for staying with us.Sincerely Carmen Camacho

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Great location on the island and staff was welcoming. Room was great and unique experience.
Stayed 1 night in May 2023
Response from Carmen Camacho on Jun 2, 2023
Hi Nikhil From Hix Island house hotel and staff thank for staying with us.Sincerely Carmen Camacho

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Bugs everywhere
The architecture and location are beautiful and we were pleasantly surprised to get a free room upgrade upon arrival. But the open air concept means you’re basically camping/glamping so for the price it’s not worth it. No AC. There are bugs everywhere all the time—in the pool, in the rooms, in your bed. The net around your bed isn’t just for romance. Housecleaners didn’t provide soap in the bathroom. I’m 80% sure I got bit by bedbugs. Service is overall friendly and responsive but unless you find sleeping outside comfortable, I recommend elsewhere.
Stayed 2 nights in May 2023

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Maria (Hix Island House) on May 19, 2023
Thank you for your feedback!

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique property - limited frills (no AC, no TV, etc), but secluded, quiet, beautiful mountain breezes, fantastic retreat, great views. Really loved it.
Stayed 2 nights in May 2023
Response from Maria (Hix Island House) on May 19, 2023
We are delighted that we enjoyed your stay!

10/10 Excellent

Nichol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Maria (Hix Island House) on May 19, 2023
Thank you for your feedback!

10/10 Excellent

Cris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Hix Island House is a unique and tranquil experience up and away from the hustle and bustle of town. Designed to be an off-grid, unplugged experience, and staffed by cheerful and helpful folks, I would absolutely stay there again.
Stayed 2 nights in May 2023
Response from -Maria (Hix Island House) on May 6, 2023
Hello Cris, We are ecstatic that you had a wonderful tranquil time here, we hope to see you again soon! :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
Absolutely gorgeous place, loved the architecture. Staff was extremely helpful and accommodating, booking a taxi for our arrival and then updating it and setting up an easy after hours checkin when we missed our original ferry. It’s open air - which we loved - constant breezes, gorgeous views!!( but it may not be for everyone since there is no a/c or conditioned spaces, you can hear your neighbors, and lizards and birds and mosquitos do come in). We were able to disconnect, listen the birds and famous croquis and hope to return soon for longer.
Stayed 3 nights in Apr 2023
Response from Maria (Hix Island House) on Apr 29, 2023
We are thrilled that you enjoyed staying with us! We cant wait to see you again soon.

10/10 Excellent

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hix is a great place to stay. Is peaceful, with lots of beaches to choose from.
Stayed 4 nights in Apr 2023
Response from -Maria on Apr 23, 2023
We are so happy that you had a peaceful stay!

10/10 Excellent

Monica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to come back and stay here again
Stayed 1 night in Apr 2023
Response from -Maria on Apr 23, 2023
Hello Monica, We are delighted that you enjoyed your stay and hope to see you back soon!

10/10 Excellent

Janice Marie Matos

Stayed 4 nights in Apr 2023
Response from Maria (Hix Island House) on May 5, 2023
We are happy that you enjoyed your stay!

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful getaway.
Stayed 6 nights in Mar 2023
Response from Carmen Camacho on Mar 30, 2023
Thank you both for staying with us at Hix Island House Hotel. Nice meeting you both Hope to see you again.

10/10 Excellent

Jourdan

Stayed 1 night in Mar 2023
Response from Maria on Apr 12, 2023
We are happy that you enjoyed your stay!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hix House is beautiful, serene and intentional. The spaces are well thought out and calming. We never turned a light on. It was too wonderful being one with nature! This is NOT a resort… more a retreat. We went mid March and had no problems stating cool enough in evenings. Loved having eggs, bread and fruit available to us every morning. Our stay exceeded our expectations!
Stayed 4 nights in Mar 2023
Response from -Carmen & Maria on Mar 20, 2023
Hello Angela, We are so ecstatic that you enjoyed your stay here at Hix Island House! Thank you for your feedback and we hope to see you again soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I cried when I left. Carmen and Maria are super accommodating. The place is gorgeous. It really is for nature lovers. If you don’t love camping, maybe don’t go. The rooms are absolutely gorgeous. I was worried it was going to feel cold from all the cement but somehow it felt warm and beautiful. Plenty of crosswinds with the fans on too so not hot at night. The stars at night were incredible. Just the whole experience was intensely moving. The bed is super comfortable too. The pool is beautiful. Not enough things to say about it.
Stayed 2 nights in Mar 2023
Response from Maria & Carmen on Mar 18, 2023
Hello Rebecca, We are so so delighted that you enjoyed your time here and got to relax and unwind. When you come back to Vieques, stop by and say hello!! :)

8/10 Good

Hannah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Website pics need updating
We arrived at hix, to a room we had paid £200 a night for, to the room looking nothing like the website. I had booked it 3 months in advance and was very excited, we’d booked for 5 nights The room was dark and the lights that did work were cold, the shower and toilet room was really dire and quite frankly looked like a prison, it looked like the room hadn’t had a lick of paint and update since the build. And the website photos show it from 20 years ago, the website does not show the reality and needs updating. The next morning our view was amazing. really beautiful but the room just wasn’t what I had booked and worth the money We went to see Carmen the manager and she helped us out straight away, she understood our disappointment and upset, moved us into a much nicer and much more maintained room. It was everything I was expecting from my stay at hix it was lovely. The outside showers are a real nice touch we loved the outdoors. Hilda from housekeeping was also super nice and helpful, nothing was too much trouble. Thank you Carmen for being a gem!
Stayed 5 nights in Mar 2023
Response from Carmen on Mar 8, 2023
Hello Hannah, Thank you for taking the time to write us a review, your feedback is greatly appreciated. We are happy that we were able to remedy the situation and make your stay wonderful.

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing.. i will definitely visit again
Stayed 2 nights in Feb 2023
Response from Maria on Mar 5, 2023
We are so delighted that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Celeste

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen was very friendly and helpful and our room had a gorgeous view! You won't regret staying here if you want to go "off grid" for a bit
Stayed 1 night in Jan 2023
Response from Carmen on Mar 5, 2023
We are so happy that you enjoyed your time with us. We hope to see you back soon!