Ratings based on 883 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
2nd Time backPosted Mar 8, 2018
Our second stay and it didn't disappoint. The staff is great, food, activities are abundant. Ted, the bartender just a great person, Natasha also a bartender so nice..Vermita at the front desk just great. They go out of their way to make your stay the best. Love this resort and their people.. will be back again.
for Everyoneby A verified traveler from Iowa
Nice ResortPosted Mar 5, 2018
The resort was pretty nice - good food, entertainment every night and fairly nice facilities. The $500 resort credit we were promised was a $1000 coupon book that we didn't use at all. Coupon books should not be called resort credits, they are not the same thing and fairly misleading. The room was pretty nice but the shower drain barely worked and limited showers to 5 minutes or less. The cleaning person made different animals out of the towels every day - that was creative and made things feeling welcoming. There were three specialty restaurants which needed to be booked a day in advance. We were only able to eat at two of them and the third was either closed or full during the 7 nights we were there.
for Everyoneby A verified traveler
Wonderful All-Inclusive in Saint LuciaPosted Mar 4, 2018
Pros: Always something to do on property!!!
I thought everything was awesome. My husband has more elite taste buds and would prefer better food choices. I honestly had no problem with the food! LOVE the hot sauce!!
for Everyoneby A verified traveler from Wisconsin
Great hotel, amazing staff.Posted Mar 4, 2018
Will definitely be going back. Everyone was so kind. They have great local talent that provides great music nightly.
for Everyoneby A verified traveler from Trinidad.
Beach and poool facilities were very good.Posted Feb 18, 2018
Rooms are comfortable but better seating required for rooms. Internet is BAD. It sucks.
for Couplesby A verified traveler
Good HotelPosted Feb 18, 2018
Good hotel, well maintained - food in general and in the restaurants is good standard but not special. Location means it's pretty windy (Atlantic side) but that's actually quite welcome in the heat, and there are plenty of sunbeds sheltered from the wind. Proximity to the airport is fantastic, you are there in less than 5 minutes, and planes are not a bother at all (just a few a day taking off nearby) creating some brief and mild noise. Staff very friendly and welcoming; rooms good standard but again, nothing special.
for Everyoneby A verified traveler from New York
Birthday tripPosted Feb 16, 2018
The hotel has a harmony section for adults and a splash section for kids. The problem we had was finding any activities that were not on the kids section. Even the swim up bar was on the kids side and only had a very small spot to actually sit and have a cocktail without kids 10 feet away. We tried to shoot pool several times but there were always kids of all ages, I mean 5 and 6 year old ones taking over the 2 pool tables they have. They did have a pool table upstairs near one of the bars that was inside and supposed to be just for adults but kept running into children there too. They really need to have more adult activities. They do offer free water activities but the ocean was so choppy they would not let anyone go out. Not with any blame to the resort but it was so windy while we were there you could barely sit around the pool without losing everything you had with you, including hats and drinks. It was good for kite surfing but we did not feel comfortable enough to try it. Most employees were very nice and the housekeeping staff were wonderful, a shout out to Pearl. We did have a good time but probably will not go back.
for Familiesby A verified traveler
Nice hotel for families with young kidsPosted Feb 12, 2018
The hotel is very nice. The beach is beautiful and the swimming pools awesome. My 5year-old daughter enjoyed the kid's club. The room was clean but the bathroom would need to be refreshed. The excursions are well organized.The food is ok. Check-in was long. We only got our room at 4pm, while we arrived at 2pm.
by A verified traveler from chicago
Posted Feb 11, 2018
Overall good, but not adult only I thought it was. Had adult only rooms and pool but restaurants and music venues were filled with young kids. Annoying!
for Everyoneby A verified traveler from nebraska
nice hotel next to beachPosted Feb 7, 2018
Pros: close to airport
Cons: the food
Location: site seeing and fishing
great weather with nice pools great staff very friendly